The Acer Guy

You want comments? We got comments:

1. David Jameson wrote, on July 24th, 2008:

   

   I wanted to know where to find Skype for the Acer Aspire One. I have the computer, but it does not have Skype pre-installed on it. I see from this video that it is made for Linux Lite. Where do I find a copy of that. I’ve looked all over the internet. Skype has downloadable copies for linux, but none of them seem to be for Linux Lite.
   Can anyone help me find a copy. I live in Indonesia and would like to use the Aspire One and Skype to contact family in the States.

   Thank you,

   David Jameson

2. Morris Lee wrote, on July 24th, 2008:

   

   I don’t think there is a difference between Linux and Linux lite, they should both use the same kernal and able to use the same GUI, try this http://www.skype.com/download/skype/linux/

3. andrew wrote, on July 24th, 2008:

   

   hi, i just bought the aspire one with linpus linux pre installed, i checked out the skype website and went to the linux donload page, unfortunately i did not see anything there that s for linpus,
   can someone tell me which one should i download?

   thank you so much and have a nice day.

4. juan carlos wrote, on August 2nd, 2008:

   

   Hi, I have sucessfully installed Skype in my new Acer with Linpus, but I’m trying to see the icon of Skype in the desktop, but I can’t

5. benz wrote, on August 2nd, 2008:

   

   andrew,
   I tried the Fedora version (7, I think) and it worked for me. Tested it out by having a vid skype conversation with myself on another computer, and it seems to be working fine.

6. Handy Koesnadie wrote, on August 5th, 2008:

   

   Yeah, I live in Indonesia too, and here, they only Aspire One without the hard disk, and only preloaded with Linux. Will Linux restrict the software choices for the computer? Will Windows Live Messenger work on this computer?

7. Rosie wrote, on August 6th, 2008:

   

   Hi, can someone help! when i try to get into messenger using my acer aspire linux – i get the message ‘Our protocol is not supported by the server.’ what does this mean?

8. jari wrote, on August 6th, 2008:

   

   I have a same problem as Rosie,any help….?

9. Michael Walsh wrote, on August 6th, 2008:

   

   @Rosie, @jari

   I’ve asked Acer support about this and it turns out there is a problem (I’ve written a new post about this).

   In essence, “Microsoft changed the protocol to login on to their servers and our application needs to be updated
   it should be ready within the next three days. Updates will be available from the Live Update service.”

   So this, then, is the first real test of Acer’s Live Update service…

10. jari wrote, on August 6th, 2008:

    

    Thanks.. : )

11. Ali Nahle wrote, on August 7th, 2008:

    

    Saaaame problem with messenger hahaha, we must wait i think, and may be it could be a good thing if they add an Firefox 3.0 Update

12. Eli wrote, on August 11th, 2008:

    

    I have the same problem with messenger, but I have to wait, like everyone else, but its no fun, I want it to work now!
    But I hope its working very soon:)

13. Wes wrote, on August 14th, 2008:

    

    I just got my Aspire One. I cannot get Skype to install or MSN messenger to connect. Adding insult to injury, the live update function does not even run after finding a server.

14. angelous maximus wrote, on August 16th, 2008:

    

    Saaaaaaaaaaaame problem here… in Mexico.

    I’ve try again and again to download from the Live update!!!!

    But it only connects to the server and then it stops!

    H E L P M E !!!!!!

    Also I cant use messenger

15. Raymond wrote, on August 17th, 2008:

    

    I was typing on this to write that i was experiencing the same problems when all of a sudden a msg popped up on my screen saying update successful. It certainly took a lot of time though. but msn still won’t connect.

16. J wrote, on August 17th, 2008:

    

    Got the acer a week ago, here in Canada. Did an ‘update’ right away – which worked flawlessly. Lots of files were uploaded. My wife took the Acer with her this week on a trip to Europe. We have little problem chatting with her using the Acer’s messenger, and me using MSN messenger. We can type in the chat box, and see each other via webcam (Acer’s webcam looks VERY good), however, the button for PC to PC call, on the Acer’s messenger, is “gray’ed” out so we can’t seem to do a voice/voice call. I’ll have to look at it when she gets back.

17. bunmaster2000 wrote, on August 19th, 2008:

    

    @ Michael Walsh: how come your brand new aspire one already has skype installed? Mine (purchased last week in Canada) didn’t come with skype. Has acer changed the software that ships with the computer? Seems like other users above have the same problem.

    2nd question: can the included chat program (which I do have) be configured to work with a skype account, thereby avoiding the need to install skype?

18. Michael Walsh wrote, on August 20th, 2008:

    

    @bunmaster2000 that brand new Aspire One in those videos was a pre-production prototype. I mentioned it a couple of times and the fact that Skype isn’t installed on the commercially available models is not news. I even wrote about it here. As I mentioned in that post, it’s a question of cost. Skype is free for end-users but costs manufacturers money if they want to include it in the pre-installed software package, which in turn either a) bumps up the cost of the machine or b) lowers the already low profit margins.

    And for the record, the Aspire One that I bought does not have Skype (yet).

    As for your second question, as far as I know, Skype can only be accessed through its own client, which means you’re going to have to install it yourself, instructions for which you’ll find here.

    A couple of pointers:

    1. Make sure you download version 2.0.0.72 for Fedora 7
    2. Make sure you start the installation while connected to the internet as you’ll need to download an additional three software packages to complete the installation.
    3. You’ll be asked to add the digital key during the installation. Accept.
    4. You’ll be reminded that the software could be dangerous. Ignore and finish the installation.

    In any case, I’m going to be making a couple of walk-through videos on application installations over the next few weeks (still got one more week of holidays to finish…). Skype will be one of them.

19. bunmaster2000 wrote, on August 20th, 2008:

    

    Thanks, I followed the directions on your other page and it worked perfectly…skype is now installed. FYI, this page comes up before your instruction page on a google search of “aspire one skype”. I’ll reinforce the message: for excellent instructions on how to get skype on your aspire one, look here:

    http://www.theacerguy.com/2008/07/25/getting-skype-on-the-aspire-one/

20. Oldblue wrote, on August 28th, 2008:

    

    Skype worked perfectly, for which many thanks, now trying to install RAWTHERAPEE 2.3. I have no experience of Linux, but I have dowloaded a version, and can make it run by clicking on the execute file via file manager, but how can I actually install it within the system??

21. Kari wrote, on August 29th, 2008:

    

    RAWTHERAPEE what i noticed seems to be only in ubuntu or windows and then the source files which you would need to build yourself, which really can be a pain in the ass.. Sorry about swearing.

    Check out instructions how to compile a program and then also you need to download the compilers. To get that working.

22. hulya wrote, on September 1st, 2008:

    

    i have a problem some one help me? i have a problem with messenger it is not letting me log in it had a message on the sysytem saying our protocol is not supported by your system

23. ryan wrote, on September 2nd, 2008:

    

    i just got the acer aspire one and all the time wen i try to log on to messenger it wont let me help me plzz sum1

24. Hannah wrote, on September 3rd, 2008:

    

    Hey i got mi acer aspire one 2 days ago
    but the messenger dosnt let me sign into
    my hotmail
    yet the live update dosnt work ?
    any ideas please ?
    thanks

25. Morris Lee wrote, on September 3rd, 2008:

    

    ryan,
    click settings and click live update, give that a shot, reboot if necessary. I notice that my update no longer works, even if I use factory default, I expected that the server is down for the moment(or maybe just my area)

    then again, there is always a second option, use pidgin instead, only that it does not support webcam and voice call.

26. darryl wrote, on September 3rd, 2008:

    

    just did a recovery from usb and live update no longer works…any help appreciated. System is AA1 110ab linux

27. Morris Lee wrote, on September 3rd, 2008:

    

    darryl, it should be working now, check this link

    http://update.linpus.com/ACER/AspireOne/

    if you see version looking folders there, means server is back up. I just tested a few hours ago.(it was not working for me last night too)

28. morris wrote, on September 3rd, 2008:

    

    morris
    Ta mate works great, thanx for the link

29. MAICOM W wrote, on September 3rd, 2008:

    

    Hello staff.
    I have a Sao Paulo Brazil ASPIREone
    and was giving the problem in MESSENGER.
    the solution was to AS UPDATES between them has the number 180046, which corrects exactly this problem is simple enough to make the request and let UPDADE install and then restart ready and I hope I have helped

30. CC wrote, on September 14th, 2008:

    

    Hi all,

    Did anyone have any trouble getting their Aspire One to connect to the internet? I have a broadband service and my PC has no trouble, but I plug the ethernet cord into my Aspire, and it can’t find a network. What’s up with that?

    Any help would be TOTALLY appreciated.

    CC

31. Andy wrote, on September 14th, 2008:

    

    Hello, my friend. Here is the solution you are lloking for when installing skype, firefox 3 and many other things to begin with your linux experience. I had the same doubts two hours ago and now and keeping the chain of knowledge go beyond to you,hehe.

    Check this link, man.

    http://jorge.ulver.no/2008/08/06/acer-aspire-one-tips-and-tricks/#InstallingFirefox3

    Good luck and greetings from Mexico

    andresgarciacabral@gmail.com

32. Tina wrote, on September 19th, 2008:

    

    I have ben puzzling over the issue of getting into Msn messenger all morning. Thanks for your advice! Am now updating computer, and fingers crossed!

33. Erick wrote, on September 21st, 2008:

    

    Hi Guys,

    I just bought my girlfriend an Acer Aspire One yesterday… everything seems to working as it should be except for the microphone. I tried to record a video through the bundled software… it captured the video but it did not record sound. I read somewhere that this a known issue with this system (they recommended some troubleshooting steps)… is this really a known defect or should we run back to the store so they can replace it?

    If this is an issue that can be fixed… I hope you guys can post the ULR of the site that contains the instuctions on how to fix this issue.

    Thanks in advance.

34. Morris Lee wrote, on September 21st, 2008:

    

    Erick, aww how nice of you, but anyways, no worries, it is a software issue from Acer I am pretty sure, i was not able to record video with sound, I can’t be sure if it is fixed now as I moved back to XP(I just like the equilizer for realtek sound card in windows) try updating the machine, and see if it works

35. myra wrote, on September 25th, 2008:

    

    thanks for a great video and sets of instructions for installing skype — but after i downloaded all for skype (already have an account), i can’t find the skype icon anywhere on my acer aspireone. where is it or how do I make it appear?

    thanks,
    myra in canada

36. ajDoMS wrote, on September 28th, 2008:

    

    Hi i just want to check regarding my acer aspire one (8gb). I can’t use the voice/video call in the yahoo messenger. I bought it here in Dubai and im trying to call HP computer and the phone logo in the messenger is grey in color and can’t be click. Please do help me. thank you.

    ps. this acer aspire one is good!

37. Ciscopaws wrote, on October 6th, 2008:

    

    I have installed skype on my Acer Aspire – but it won’t run. It is sitting in my dowload file but I can’t do anything with it – the message I get is – no packages were given for installation – can anyone help?

38. Morris Lee wrote, on October 6th, 2008:

    

    sounds like the downloaded file is currupted, so there is “nothing” to install, try deleting it and download it again.

39. Al Bug wrote, on October 12th, 2008:

    

    I installed skype and got thru the install but thats it. It never popped up to open. I read on another site to right click on the desktop to set it up but nothing comes up? Im stuck now. Please help me!

40. Al Bug wrote, on October 12th, 2008:

    

    There is no icon in my download folder at all? I tried to re-install and it wont because it says it is already installed. I searched for the files and cant delete them because I supposedely dont have rights to….. confused….

41. gadgetgirl wrote, on October 13th, 2008:

    

    morris lee and everyone else with the same response, THANK YOU! it worked – if youre having trouble w/ msn on the linux messenger, just go to settings and get the live update :):)

42. Haneef wrote, on October 19th, 2008:

    

    how do i replace the default email client with thunderbird

43. Haneef wrote, on October 19th, 2008:

    

    how do i replace the default email client with thunderbird i have an aspire one with linpus

44. Morris Lee wrote, on October 19th, 2008:

    

    uhm, I remember seening the option somewhere that you can change all your default programs including the default browser. I recall you will have to enable the advanced menu to find it.

45. Haneef wrote, on October 19th, 2008:

    

    @morris
    i have the advanced menu enabled and thunderbird installed but i don’t know how to make it the default.

46. Morris Lee wrote, on October 19th, 2008:

    

    look through the menu, you should be able to find the “default application” something simuliar. and when the window is opened, you should be able to change to thunderbird. as for your desktop icon, you need to go to /home/user/.config/xfce4/desktop/group-app.xml and find your email icon and change the link to thunderbird

    this in theory on how I would do it, but I do not recommand email clients like outlook thunderbird etc.

47. Haneef wrote, on October 20th, 2008:

    

    @morris
    whats wrong with thunderbird? what email client do you suggest?

48. Morris Lee wrote, on October 20th, 2008:

    

    nothing typically “wrong” about them, but that fact that they store your emails ON your computer. Thus makes your computer very vulnerable to viruses etc.

    Another thing is that if you ever had a computer crash and require a format of the entire system, so long, the old emails~~

    these email clients requires first time setup, which means you can’t really have easy access to your emails when you are using another computer (such as a library or a school computer) it is not like you can just send and receive emails there.

    solution to these barriers I use online based email systems, currently I and a customer of hotmail and gmail. I prefer gmail with the functionality plus email space. the spam filter from gmail is also very efficient.

    aside from being better on the above facts, you need to create a new email account for gmail.

    Cheers to all~
    Morris Lee

49. kate wrote, on October 22nd, 2008:

    

    hey quick question i downloaded skype as above and now im trying to open it but a box keeps popping up saying ‘You are attempting to run “system-install-packages” which requires administrative privileges, but more information is needed in order to do so’

    i put in my password but it wont accept it then it leads to to the change password screen im not sure what to do any ideas?

50. Morris Lee wrote, on October 22nd, 2008:

    

    you shouldn’t need to enter password i remember, but you do have to click continue or something. altered any system settings on your aspire one at all?

51. KonfusedKitty wrote, on October 29th, 2008:

    

    heya, i recently (earlier today) got given an Aspire-one, and while everything works independently of everything else, i can’t seem to get the webcam to work through messenger. is there a protocal i have to follow before i can veiw it or is it automatic?

52. bowlingbola wrote, on November 6th, 2008:

    

    hi
    i’m from malaysia and i brought aspire one and it using xp as platform with 120 gb hdisk. my prob is i can’t run skype version 3.8 on this aspire one. the error said cannot run with win 32.can anyone help me. do i have to download previous issue of skype?

53. lala wrote, on November 8th, 2008:

    

    i just got an aspire one a few days ago.
    i cant seem to get skype installed on it though.
    it keeps on saying that it cant retrieve software information.
    i dont have network problelms though.

    secondly, is ym not compatible with the messenger pre installed?

54. lala wrote, on November 8th, 2008:

    

    Cannot retrieve repository metadata (repomd.xml) for repository: development. Please verify its path and try again

    this is what is says. what should i do?

55. Morris Lee wrote, on November 8th, 2008:

    

    Somehow the file got lost, you need to do factory default to fix it.

56. louise wrote, on November 17th, 2008:

    

    i got my aspire one laptop today all the internet and everything works except the messenger it wont let me sign in !!

57. Morris Lee wrote, on November 17th, 2008:

    

    do an update louise

58. David Harris wrote, on November 18th, 2008:

    

    I have installed Skype on my acer aspire one, it works fine. I have now tried to check my hotmail account and now its telling me there is a problem with cookies.

    I have checked and accepting cookies is enabled and I have even added the mai.live.com and hotmail.com to the allowed sites.

    can anyone throw some light on this situation????

    I am able to check all other sites without problem, and have checked hotmail on my laptop and its working okay.

59. Morris Lee wrote, on November 19th, 2008:

    

    Delete your old cookies, you best bet is to delete/clean out all the temperary internet files including cookies.

60. LiLiBooleys wrote, on December 22nd, 2008:

    

    I recently bought an Acer Aspire One netbook with o/s Linpus Linux Lite. I set up an email account in Yahoo but when I try adding it to Aspire One email accounts the system tries verifying the email server for about a minute and then returns the message that it is unable to access the email server.
    My wife and I have had standard Yahoo email accounts for about 6 months and I could add both of these to the Aspire email accounts without any problems.
    Because the system doesn’t recognise the email account, I can’t set up Yahoo Messenger either.
    I have run all the updates but that has not solved the problem.

61. MissJen wrote, on December 23rd, 2008:

    

    I bought an Acer Aspire one with Linpus Linux a few months back and it has been working fine. Last night i was using messenger… fine. Until the computer pretty much stopped! All i could do was go back to the home screen, so i restarted, as that was all i could do. Well since then i can open everything up besides messenger. It appears to try to load (showing the little blue circle to show it is loading) and then it just stops and nothing happens. Please help.

62. Mietek Duszny wrote, on December 25th, 2008:

    

    Just bought Aspire One with Windoes XP. Tried installing Skype but I keep getting the message that it is an invalid win32 application and it won’t install. Any ideas?

63. Lou wrote, on December 25th, 2008:

    

    i got an acer aspire one for a christmas present, the internet and everything works perfect. The only problem is, ive tried logging into the msn messenger but it says that the protocol is not supported by the server. ive have tried updating it, but that doesnt help.
    ive also tried to download windows 5.1 messenger and some of the more recent versions such as live messenger. the computer just wont open any of them whilst in my downloads.
    can anoyone help me please?
    it would be much aprecciated by me and my brother as he is also havin the same problem with his present.
    thankyou . Lou xx

64. Morris Lee wrote, on December 25th, 2008:

    

    @Luo,

    Use the live update

65. Richaard wrote, on December 25th, 2008:

    

    Hi morris i have been suffering with the same problem. my daughters messenger wont connect due to the protocol problem. i have used the update from the preferences option 3 times however it fails on the last one. bless her she hasnt been able to use it since i gev it to her today.

66. Opium wrote, on December 25th, 2008:

    

    Hello pretty similar story, keep trying to sign into messenger with an msn account and getting the protocol message. anything I can do?
    thank you

67. Opium wrote, on December 25th, 2008:

    

    also, lots of live updates but absolutly no results. damn youuuuuu aspire!

68. ocorrain.. wrote, on December 25th, 2008:

    

    Hi…The eexact same story….got an Acer Aspire One as a Christmas present and I keep trying to get on but it says “Our protocol is not supported by the server.” I have Updated it about 3 times but I still cant sign in!

    Write back…I need answers…thanks!!

69. ocorrain.. wrote, on December 25th, 2008:

    

    I tried to get on my mummys with yahoo and it worked perfectly but then i tried mine with hotmail and it wouldn’t let me because of the protocal thing!

70. Lou wrote, on December 25th, 2008:

    

    ive tried the live update a number of times now, and still it isnt working, it fails as it nears to the end.
    im feeling a little pissd now :/
    lou xx

71. Michael Walsh wrote, on December 25th, 2008:

    

    I’m going to have to start collecting these problems in a file, ready to bombard my friends in Acer support after the holidays.

    I’m assuming you all have the Linux version?

    As far as I know, there is no real fix apart from the Live Update service. And of course with it being Christmas, I’m the only one left standing (I have no-one to ask for confirmation) so I won’t have any real suggestions for you till after the break.

    @Lou – not sure why your Live Update hangs. That’s NOT normal. You mentioned you have several updates to carry out. Have you tried them one at a time.

    PS For the record, you should all see a number next to the Live Update thingamygig you’re installing. They are chronological and tell Acer support what stage our A1 is at and, should you have to call them for assistance (hopefully we can avoid that) helps them pinpoint your machine and its capabilities.

    Just a thought.

    Despite these irksome problems, I hope you all had a great Christmas.

72. ocorrain.. wrote, on December 25th, 2008:

    

    I dont think i have the lunix version…how do i know i have it or how could i get it?

73. Michael Walsh wrote, on December 26th, 2008:

    

    The Linux version of the Aspire One has an interface that looks like this:

    http://media.shinyplastic.com/prodimg/acer-aspire-one-2.jpg

    If you have a Windows XP version then the problem is entirely different. Basically, the Messenger for Linux has had difficulties communicating with the Microsoft Messenger service and fixes are released region by region via the Live Update.

    The Windows version of the Aspire One is something else entirely and so are any Messenger-related problems as it’s an all-Microsoft environment…

    Still don’t have a solution for you. Morris?

74. ocorrain.. wrote, on December 26th, 2008:

    

    thats the same as mine…ive got the linux version…SO HOW EXACTLY DO I GET NY HOTMAIL MSN MESSENGER ON THIS LINux aspire one?

75. Lou wrote, on December 26th, 2008:

    

    OK, my brother has been a little nerd and sat in his room all day trying to figure out how to get this thing to work.
    Finally at 00:38 AM he just ran into my room saying he got it working by constantly live updating it, restarting the AA1 and then repeating the process. So thats what im going to do. But i do beleive him because as the day has gone by, the updating list has gone down and each time i update and restart, so if your a patient person.. peice of cake.
    anyway goodnight people, and have a good boxing day tomrow(y)
    Lou xx

76. lee henry wrote, on December 26th, 2008:

    

    does anybody know how to open a downloaded file on the ace aspire one,whenever i download a file a window pops up asking me to `open with`,i dont know what program to use,i tried to download avg anti-virus,but it downloaded as an exe file and i couldnt open it,can somebody please help me…thanks

77. Morris Lee wrote, on December 26th, 2008:

    

    @lee,

    This is not windows, don’t worry about antivirus, linux does not use .exe files anyway, and windows programs will not work with linux(if you understand he difference between Mac and a PC)

78. dp wrote, on December 26th, 2008:

    

    Hi,

    Having similar problems to everyone else regarding the Hotmail protocol not working problem. I’ve run one update but it didn’t work, but planning to re-run it today.

    I had a look around for other clients and come across Pidgin – has anyone else tried using this on the Aspire One? If so, how do I install it?

    Cheers,
    dp

79. ocorrain.. wrote, on December 26th, 2008:

    

    i done the live update overnight and it still hasnt finished…is it really 12GB or am I downloading viruses??

80. jess wrote, on December 26th, 2008:

    

    hey, i had the same problem as rosie, (with the hotmail protocol not being supported by the server) but i have run the live update twice, and its not working. i am running it one more out of desparation, but what can i do? please?! x

81. ocorrain.. wrote, on December 26th, 2008:

    

    The same thing happendto me as jess…help…

82. Pete wrote, on December 26th, 2008:

    

    Hi!
    Have set up the email with the correct POP3 and SMTP setting but on send/receive it keeps coming back as failed or cannot connect. A few times it has worked but that is not good enough. Have downloaded all the updates.
    Web mail works fine but I dont want to use that.

83. John Martin wrote, on December 27th, 2008:

    

    hi at the moment i have updated and done all that shiz but my linux messenger on my acer aspire one still wont connect. it just says now unable to connect but when i put in my msn account it says use a windows messenger compatible service which i select because it came with the update and then still it wont connect is there something wrong at the compatible service or is there something wrong with my messenger? if morris or michael can help that would be great thanks.

    john, england (UK)

84. joanne wrote, on December 27th, 2008:

    

    we bought 4 aspire one with linux. we have done updates and still cant get on msn the children are really sulking now. i also cant download anything, well thats a lie, i can i either cant find it or it wont open. please help im feeling very silly as i talked a couple of friends into getting them there children for christmas and they’re not doin what they wanted. I just remembered to one of them has a couple of keys in the wrong place, @ is” and vice versa she hasnt told me about any others yet think she’s scared i’ll take it back waiting patiently and hoping. joanne, (uk)

85. Michael Walsh wrote, on December 27th, 2008:

    

    Hi Joane,

    Nothing like technology to ruin a great Christmas eh? This may sound like a daft question but have you repeated the Live Update? I’m only asking because sometimes it downloads only what it wants (can) and leaves some for the next time. You also need to reboot (start it again) each time you do.

    For the keyboard, I think I know the problem but don’t have an easy solution. You know when you opened it and selected language and password etc.? Well it sounds like you selected US English which is why the keyboard is different. On mine I selected UK English when the keyboard was Italian (I wanted an English interface) and it was a disaster.

    There’s probably a way of smoothly switching the keyboard language over to UK English – unfortunately in my case I had to recover the entire system, which was easier than it sounds, but still a pain. http://www.theacerguy.com/2008/09/aspire-one-recovery/

    Hope you get the kids smiling soon.

86. dp wrote, on December 27th, 2008:

    

    Hi,

    I posted yesterday about the ‘MSN/Hotmail’ protocol problem, and yes you DO have to keep performing the live update to get it to work.

    I must have spent most of Boxing Day doing it, but it does work. The update it needs is in the first patch listed (you get info after it does its initial scan) and you can see the update to the IM client.

    Mine kept timing out on the Photo Manager patch. I don’t know why, but i noticed that if I didn’t restart the machine after a failed live update, it would realise that it had already downloaded the patches before it and only restart the failed one. It would of course fail again but the progress bar on the final patch would increase every time.

    Eventually it downloads everything and tells you it is successful – this is when I rebooted and the Messenger worked straight off.

    It’s a long and tedious process – but stick with it for the patch.

    Cheers,
    dp

87. Mark Reed wrote, on December 27th, 2008:

    

    I am having a similatr problem… The live update always fails at the same point same patch with – unable to contact the server check settings… my settings are all ok because it download all the other patches… When i restart it downloads them again and stops again at the same point… I am loosing the plot.. Help…. Mark

88. Daizie wrote, on December 27th, 2008:

    

    hi can u change linpus linux to windows vista on an aspire one acer netbook because i prefer to use windows not linux

    x

89. Stephen wrote, on December 27th, 2008:

    

    I’m guessing that the Live Update Servers are groaning under the strain of everyone trying to download the patches. I’ve been trying since Christmas Day. Agonisingly slow.

90. Mark Reed wrote, on December 27th, 2008:

    

    I cant understand it Stephen. It downloads them all but Stops at the Translation patch (180061) then comes up with Error – Could not connect to the update server.. Seems like a problem on there server to me… I guess i will have to wait till there support opens on Monday…Mark

91. moulty wrote, on December 27th, 2008:

    

    Im getting most of the same issues that people mention above. Ive managed to install the updates (VERY Slow due to the demand.)

    Ive brought this for my son, its a lovely looking machine but Im narked its so buggy….. now ive installed the updates the damn wireless doesnt work.

    When I go to the settings page and click on “Network Center” nothing happens…

    This netbook has been abot for a while and I surprised at these problems…. once they are all fixed (if and when) im sure all will be fine and dandy.

    Any ideas folks before I chuck this through the window ?

    Cheers all, merry christmas.
    Moulty

92. moulty wrote, on December 27th, 2008:

    

    UPDATE

    After 1 3rd reboot the wireless works…

    Messenger also works.

    RESULT

    I take it all back.

    (well, most of it)

    Good luck people.

    Moulty

93. Julie wrote, on December 27th, 2008:

    

    So pleased i found this sight, my daughter has been driving me crazy with same msn problem, on live update at present so fingered crossed this works.

    THANKS FOR YOUR HELP

94. joanne wrote, on December 27th, 2008:

    

    Thanks for that. We’ll try it now. im doing another update now although the children dont want to put them down long enough they really love them. im going to be brave and try to download a bluetooth programme, is it worth it tho? I’ll get back to you and let you know how we get on. Thanks again.
    Joanne (uk)

95. Stephen wrote, on December 27th, 2008:

    

    Julie, try downloading one update at a time. Uncheck all but one of the boxes in the download list. I made the mistake of trying to download them all and it makes the process painfully slow and fails several times and restarts download from beginning.

96. Mark Reed wrote, on December 27th, 2008:

    

    Stephen.. all my updates are all greyed out.. but when i run live update it downloads them all again… how do i select them individually… if they are all greyed out.. Mark

97. Lou wrote, on December 27th, 2008:

    

    hello, my screen froze before on my acer aspire one Linux. the only solution was to press and hold the on/off button. when turned off i switched it on agian, loading was fine but the screen turned black and only the mouse(moveable) and the internet search was visible.
    this thing is brand new, only 2 days old. can someone help me please?
    thankyou
    Lou xx

98. jayne wrote, on December 27th, 2008:

    

    Messenger keeps displaying an ‘unable to connect error’, and if i retry signing in, messenger closes and restarts.

    Have installed ALL updates. Was working fine yesterday, so don’t know what the problem is..

    please help!

99. joanne wrote, on December 27th, 2008:

    

    hi i’m back. i tried to do updates again and they keep telling me i’m not connected to a network but my network is on 100% i’m getting rather annoyed now.I still cant download anything i did try the add/remove thing but it still isn’t doing anything.
    A very confused Joanne (uk)

100. Richard wrote, on December 27th, 2008:

     

     I too have an Aspire One 512mb/120gb/1.6MHz running Linpus Linux.

     I also had the Messenger ‘protocol’ problem.

     I’m also new to Linux, but can now offer some advice.

     Updating appears straightforward via ‘Live Update’. Only about one of the 20 or so updates that my machine needed was user selectable, so it was simply a case of ‘download the lot’.

     However, this took a while! The updates are not installed until the whole set of files are downloaded to the machine – and this was a hefty set of files.

     The main problem for me was that since I only have a wi-fi Internet connection, the length of time online and the amount of information downloaded was causing the wi-fi card to hang (probably overheating?).

     The cure was to shut down for a minute or so, reboot and start the update process again. This I had to do five times – the whole process took about an hour and a half!

     Once the file was completely downloaded, it installed completely in about 2 minutes and presto!

     Messenger and webcam now working.

101. jojotomaz wrote, on December 27th, 2008:

     

     i have done every update but msn messenger still wont work

     will some one please help me

     thx joel

102. Mrs Bee wrote, on December 27th, 2008:

     

     Bought 2 Aspire Ones for my daughters. We too have no more updates available to download and messenger will not connect. The updates took most of Christmas Day and Boxing Day to download. We keep checking live updates but just get the message that there are none available…..Whats our next step? Feel like I have let my daughters down with their presents this year. What is the name of the update for messenger so i can check in the history to see if we have received it…Thankyou

103. Olivia wrote, on December 27th, 2008:

     

     i really need help
     my aspire one Linpus Linux already has messenger on it, where yo choose MSN , yahoo, google or aol.
     so i follow the instructions and it then tells me
     ‘ OUR PROTOCOL IS NOT SUPORTED BY THE SERVE’
     how can i fix this? its reall annoying as i bought it for wireless Messenger

104. Morris Lee wrote, on December 28th, 2008:

     

     Everyone here please wait until the server’s load has reduced, due to Christmas, lots of Aspire One were sold, gifted etc, as a result, enormous amount of users trying to update.

     For your information, the linpus server is not as big as a Microsoft server or a google’s server, Linpus is a freeware just like most other Linux distributions thus low in budget to get a good live update server with good bandwidth to overcome these events such as Christmas!

     I hope everyone had a great Christmas and have a happy new year!

105. ocorrain.. wrote, on December 28th, 2008:

     

     Ive been at the live update since xmas day and it still
     hasnt worked….help

106. John Martin wrote, on December 28th, 2008:

     

     hi i think my msn problem is also connected to my updater. i try to check my history and it says internal error unable to show update lists. what do i do to make my acer aspire one work correctly

107. jayne wrote, on December 28th, 2008:

     

     I AM SICK TO DEATH OF IT! GRRRR!! i really like linux and the rest of the system is really good but the bug in the messenger is really letting it down :/ i was downloading that update from xmas morning til about 11 o’clock boxing day night and the msn worked fine after that but now tis doin the same thing only msn disapears when i try to log in! hopes you are all enjoying the rest of the comps x

108. Morris Lee wrote, on December 28th, 2008:

     

     if you guys can’t survive without Messenger, you can try my guide

     http://www.theacerguy.com/2008/11/aspire-one-ssd-vista-with-ewf-recommends-15gb-ram-2/

     it works with XP as well.

109. Zoe wrote, on December 28th, 2008:

     

     i have tried running the updates and it still isnt working. is there somewhere i can download the update from so that i can access my hotmail account on acer messenger asap

110. Pete wrote, on December 28th, 2008:

     

     Anybody else having problems with the email mine just wont log in? My other laptop with outlook express has no probs.

     Pete

111. ocorrain.. wrote, on December 28th, 2008:

     

     I did the live update for the 12th time and it finally worked! I can now go on msn but can i get itunes or can i download anything?

112. Michael Walsh wrote, on December 28th, 2008:

     

     iTunes is a thorn in my side. Apple doesn’t do a Linux version so you’ll need VLC (Video coming) and DRM-free music….

     Uphill battle…

113. Michael Walsh wrote, on December 28th, 2008:

     

     Oh, and Ocorrain, WELL DONE! And thanks for posting. You’ve just brought hope to hundreds of others in your shoes

114. jayne wrote, on December 28th, 2008:

     

     if you have got a netgear wireless modem router and have installed updates on it you may need to go back and take off some of the updates. Now my messenger works perfectly. Apparently it is a known problem and it causes a few IM programs to not work not only the linux one but some others. You’ll probably have to be quite tech savvy to do it though :/. The update is specific to the model of the box. Mine is a Netgear DG834GT wireless modem router and the update which you need to go down to is v1.02.09 lowering the MTU might also help apparently. Downgrade will not affect anything else other than messenger. but dont hold me too that!! im acting purely on what iv been told :p x

115. ocorrain.. wrote, on December 28th, 2008:

     

     Your Welcome…Also in this post I seen a girl saying that she was downloading bluetooth…Is this possible…I would really like to KNow…Thanks
     Oh and when you have downloaded something like VLC how do you open it? Thanks again!

116. Graeme R wrote, on December 28th, 2008:

     

     I’ve got same problems with live update – no progress on MSN – I’ll keep trying!

     I have linux version and have loaded Skype, but SOUNND ON WEBCAM doesn’t work; I noticed correspondence earlier in the year but IS THERE A FIX AVAILABLE YET?

     These problems should have been resolved: shame on you ACER – but thank goodness we have helpful sites like this to turn to

117. Joan wrote, on December 29th, 2008:

     

     I’m in the free software business too but if I would make a deal with acer to run my OS I would at least have enough bandwidth for the demand or a possibility to manually download the updates and I would try to get ACER to provide a mirror, they do make a lot of money on this and could provide this without problems, I have been trying to update for almost a week now and even tried manually downloading the patches but this won’t work oh well gives me a good reason to throw the linpus in the garbage and install a decent distro that can provide my patches …

118. chris wrote, on December 29th, 2008:

     

     Thanks for all your help Acer Guy and all other contributers. Got Skype to work following your excellent instructions – and, after running updates three times, now MSN is working. If anyone needs Skype all you need is here

     http://www.theacerguy.com/2008/07/getting-skype-on-the-aspire-one/

     read the lot, the tips on getting the icon appearing correctly were very useful.

     Mustn’t speak too soon but at the moment am very happy with the Aspire one.

     The boot up time on Linux is about 10 secs, it is so quick and easy to get on the net now. The price was great and open office seems to be working fine.

119. Morris Lee wrote, on December 29th, 2008:

     

     @Graeme R,

     Keep trying the update, and the webcam software for linpus is not suppose to be able to record sound.

120. Graeme R wrote, on December 29th, 2008:

     

     Does this mean that all of us with linux (linpus) have to resign ourselves to having a webcam without sound? If this is the case it is wholly unacceptable – and so the Acer is going back to Santa today …… or is there a solution?

121. Morris Lee wrote, on December 29th, 2008:

     

     I do not know any other Linux software can record both, but I am sure one is out there. you can always try windows since you have a backup disk

122. joanne wrote, on December 29th, 2008:

     

     hi, just to tell you after days of updates i now have msn. the children are jealous now and are doing updates . Its hillarious watching them. I see a lot of people are puttin skype on and was wondering what it was and if it will help with the download probems ive been having.Not that ive tried since christmas day though, been to busy wiyh updates.
     joanne (uk)

123. Graeme R wrote, on December 29th, 2008:

     

     Thanks for you reply.
     I also have an ASUS Eee PC (cheap and cheerful) which has linux AND a fully working webcam!

     I’ve been into two major chain stores this morning (PC World and Currys) and the sales staff were happily telling me that the Webcam on the ACER ASPIRE ONE worked with the linux operating system (which I’m now reliably informed (i.e. by you) is not the case): when I informed them of the problems I’ve been having, and the advice from this site, they said that they would consider issuing a ‘fault notice’ to all their stores (which I think is a big issue and will have significant ramifications for ACER). Anyhow, that’s not my problem: my problem is a bitterly disappointed daughter over Christmas. However, I’m determined to inform other people about the problems so they don’t make the same mistake. Remember – bad news travels 10 times faster than good!

124. ocorrain.. wrote, on December 29th, 2008:

     

     Can you get bluetooth on this laptop…

125. David S wrote, on December 29th, 2008:

     

     Hi, I have finally manage to get live update to work, now my Daughter can use MSN messenger, fantastic it only took approx. 15 attempts, so no more moaning from her “oh yes”.
     Now my daughter tell me that when she is on Facebook or Bebo, her photos will not upload, The web pages work fine, if you go to upload photos the page works, but there is no facility to let you chose the photos that you want to upload.
     Please can someone help me. It won’t be the laptop going out of the window, it will be my Daughter. Hope this makes sence.
     **Happy New Year** Cheers David

126. Mrs Bee wrote, on December 29th, 2008:

     

     After getting all the updates available and still being unable to connect to messenger I took my daughters Aspire one (LINUX) to my brothers house, I connected to his internet and managed to connect messenger straight away! There must be something in my router settings that is stopping messenger form connecting. Does anyone have any ideas?

     Thanks

     To everyone who like me has got all the updates but still can’t connect messenger, go test your Aspire one on someone elses network.

127. Morris Lee wrote, on December 29th, 2008:

     

     @ocorrain,

     You can get bluetooth on here several ways, you can check how tnkgrl did it, you can also try something like this http://techdaily.uni.cc/5920review/bluetooth/

     @David S,

     Try updating to Firefox 3 by following the instructions in the Aspire One manual

     @Mrs Bee,

     Sounds like your router has the MSN port blocked, is your router second hand from a school or an office? they might have blocked MSN port when they setup the router there

128. Jerry wrote, on December 29th, 2008:

     

     Acer Aspire One (Linux) bought today… MSN problem exists… doing the Live Update… couldn’t be bothered to wait for completion so went to “ebuddy” to access MSN in a browser… That’s a work around but at least it gives access to Live Messenger.

129. joanne wrote, on December 29th, 2008:

     

     hi me again. weve all now got msn 3 of us can use web cam and talk but 1 cant any1 any ideas.please, Thanks yet again.
     Joanne (uk)

130. Alan B wrote, on December 29th, 2008:

     

     Hi all, daughter got Aspire ONE for xmas and has had the same problem as most everybody else in that msn messenger won’t work until the updates have kicked in. From what i have read on this forum it seems that patch 180046 seems to be the patch that solves this problem. After much rooting around i have not been able to find a direct link to the patch required, if anybody can help with this it would be much appreciated. Daughter has found a program called eBuddy that lets you access all your msn contacts it doesn’t have the full functionality but it does the job. So until the updates kick in or someone can help with a link to the patch required this would have to do.

     Alan B

131. Mrs Bee wrote, on December 29th, 2008:

     

     Hi again

     Re
     @Mrs Bee,

     Sounds like your router has the MSN port blocked, is your router second hand from a school or an office? they might have blocked MSN port when they setup the router there

     We have had the router a while now (from new) and have been able to access MSN through windows with no problems. Any other suggestions are very welcome….I am pulling my hair out…..
     Thankyou

132. dp wrote, on December 30th, 2008:

     

     Guys,

     Booted up the Aspire One this morning and I see the initial load screen, but a couple of seconds later it goes into a black screen and doesn’t go any further.

     Anyone else had this? If so how do I correct it?

     Any help would be great cheers.

     dp

133. Leeanne wrote, on December 30th, 2008:

     

     Hi everyone, I too can’t get msn messenger to work. I keep trying to install the updates but at the end it comes up ERROR and it can’t connect to the update server. I have been trying this since last night and still no joy. I am connected to the internet so that isn’t the problem. What do I do now??

     Leeanne (Glasgow, UK)

134. Pete wrote, on December 30th, 2008:

     

     Finally got through to Acer support and they cannot help with software problems so now have to phone premium rate number for Linux help.
     Phoned them at 50p a minute and they could not solve the problem.
     Already got the return label from amazon.

135. ocorrain.. wrote, on December 30th, 2008:

     

     @Leeanne

     Try downloading one update at a time because thats what I did and it eventually worked…

136. little c wrote, on December 30th, 2008:

     

     Perseverance with the Live Update will finally get you there – constant retrying last night and I eventually picked up the updates and my messenger is working wonderfully.

137. John Martin wrote, on December 31st, 2008:

     

     hey guys i am really getting annoyed with my aspire one because i cant connect to the msn. and my live updates obviously isnt working because it just says there are none and im fully up to date but my history wont come up and it says that there is an internal error cannot retrieve lists. please michael or morris can you help?

138. Morris Lee wrote, on December 31st, 2008:

     

     Humm… did it ever actually ran updates, I mean by going through the process of installing the updates and stuff

139. joanne wrote, on December 31st, 2008:

     

     hi again.mines stuck now on network manager update and photo&media? i think its called that anyway. but whenever im turning it on or off the message is saying network apparel error. Its soooooo annoying still cant get a download to open have no programmes to open them into. the icon at bottom of screens saying not connected but put the curser on it says 100%. .i feel like putting it thruogh the window as well. i even took it into yhe computer shop and they actually laughed and told me i was mad to buy a linux model and i should have gotten 1 with windows. i am tending to agree.
     can you please help.
     Joanne (uk)

140. Leeanne wrote, on December 31st, 2008:

     

     ocorrain thanks for trying to help but I can’t install them one at a time as they are all lightened out. I can’t uncheck any of the boxes. I’m stuck at what else to do. WIll I take it back to pc world?

141. Graeme R wrote, on December 31st, 2008:

     

     Dear All,

     We shouldn’t have to sort these problems out ourselves; the product should have been ‘fit for purpose’ when we took it out of the box.

     When the sales literature in the shop (or on-line) tells us that the system runs on Linux and that there is a webcam, we can assume that the webcam should work on the Linux platform; however, here are a few facts that I’ve been able to establish from Acer (if you’re running on Linux):
     1. You cannot record sound using the webcam (it’s video only – but who would want to record a silent movie?).
     2. The webcam does not work with Skype (they tell me I should be able to use the webcam on MS Messenger but I’ve been unable to do so).
     3. Don’t bother with the Linux version, go with the Windows O/S! (So why do they market the Linus version anyway?).

     My local PC World has now put up a sign saying that the Webcam on ACER Aspire One (linux version) does not work – so at least prospective purchasers are warned now (I think this can be taken as an attempt to rectify a demonstrable misrepresentation). I’ve been offered a full refund, but my daughter’s Christmas has been spoilt.

     Acer Guys: you’re help service admirable, though unfortunately in my case is has served to prolong my agony and frustration. I think the best advice you can offer those of us who’ve bought an Aspire One (Linux) is “Take it back to the shop and ask for a refund….. and then start again!”.

     Best regards.
     Graeme

142. Linda wrote, on January 1st, 2009:

     

     Just wanted to say a big thank you.Have spent hours looking for a solution and then came across this site and after doing the live updates twice I have got messenger.Hurrah

     Linda (UK)

143. Alan B wrote, on January 1st, 2009:

     

     Hi thanks to all, after reading and repeated trying, the updates finally kicked in and MSN and webcam on it now both working, just takes a lot of patience (all updates have to be downloaded and installed for bug fixes).Would recommend doing the updates one at a time for anyone new to the aspire as the whole (19 I think) package is quite hefty for one download,(just un-check them one at a time).
     In response to Graeme R’s comment above,yes maybe Acer could have had a more up to date system coming out of the box but as with all systems, updates are usually required and although it’s been slow, if you persist the updates do work and correct the problems.
     In this day and age where value for money is considered a very important factor in any purchase, installing the Linux system on this lovely little machine really has been a good piece of business in my opinion (or do we all want to carry on lining Mr Gates pockets for his operating system) ?
     Surely the whole point of this machine is to view the web and keep in touch, this little machine lets you do exactly that.
     Happy new year to all.
     Alan B

144. Michael Walsh wrote, on January 1st, 2009:

     

     Hi Alan,

     Many thanks for writing in and letting us know you (finally) got everything going.

     Thanks also for sharing your thoughts on both the operating system and Acer’s role in making it a smooth purchase for all of us.

     From my point of view (and if it’s still not clear who I am, the role I play in Acer’s communication, why I’m doing this and how it all fits into the Acer world then check out the About page) I agree wholeheartedly with what both you and Graeme R have to say.

     I don’t think anyone will be amazed to hear that the Live Update servers were clearly overwhelmed this week and Acer deserves a low score for both for clarity (explaining what users had to do) and provision (delivering on that promise) but having said that, the netbook segment (and “alternative” Operating Systems) is a whole new ballgame and even if the Aspire One has outsold the others, the fact that its rise to popularity has been so fast means that the precedent it’s setting looks and behaves like a very steep learning curve.

     No product is ever perfect – think of Enzo Ferrari’s description of his favourite Ferrari – but from a business standpoint, what’s best: getting a product out and fine tuning it or waiting until it’s absolutely, 100%, bomb-proof perfect before launching?

     It also seems that a vast percentage of people who came here looking for a solution ended up finding one and – like you – posted to let others know about it so while Acer certainly didn’t do anyone any favours it still offered the means to get everyone up and running, even if it did take an unofficial site like this to get the message out.

     So a bumpy start and one not without casualties. I’m truly sorry to hear of people throwing in the towel and returning their products before their problems were sorted and also to hear that the hard work (and long hours!) I and my colleagues put into the Acer brand goes to waste over something as trivial as a server farm.

     Oh well, c’est la vie.

     A Happy New Year to each and every one of you.

145. Kawaii88 wrote, on January 2nd, 2009:

     

     Hi There,
     I am trying the Live update connection,
     It seems better now, all the progress going smoothly, Is it a special case for me ? or you guy can feel the different? Any feedbaack is welcomed.

146. joanne wrote, on January 2nd, 2009:

     

     im still on network manager update but it wont go any further as it has errors does any 1 know how to uncheck the updates mine are all grey,
     My msn problems are all gone now with all 4 of us now having sound and vision.
     Thanks guys
     Joanne (uk)

147. kenny wrote, on January 2nd, 2009:

     

     every time i try to sign into the messenger on my acer aspire one mini laptop it does not sign me in it only does sign into gmail accounts how can i fix this problem

148. adds wrote, on January 2nd, 2009:

     

     hi please can someone help ive downloaded all the updates and i had the messenger working with the windows live messenger ect ect.and now after turning it off it wont even sighn in!!! it cant be the laptop as its brand new!! every thing else is fine!!its just the messenger i cant even get into the settings for messenger!!can anyone help with this problem cos the worse case is reformatting it!!(factory reset)

149. Morris Lee wrote, on January 3rd, 2009:

     

     @kenny,

     Check your account settings and password, and make sure you have updated your machine

     @adds,

     try another location, like at a library or something

150. diclidophora wrote, on January 3rd, 2009:

     

     I tried live update today. It seems to download, but then fails after about 10 mins.
     I have the aspire 1 with linpus

151. diclidophora wrote, on January 3rd, 2009:

     

     PS I think if prospective buyers paused to read the comments on this website they would be put off buying the acer one linpus. Acer take not. Get your updating service organized and – updated.

152. Michael Walsh wrote, on January 3rd, 2009:

     

     @diclidophora Acer has taken note, believe me. Watch this space for an update.

153. Patcon wrote, on January 3rd, 2009:

     

     I’ve tried live update for hours today on a brand new machine and it is failing to do anything. also MSN doesn’t work. This is not really that inspiring thinking of taking the machine back for a refund!

154. John Martin wrote, on January 4th, 2009:

     

     hi @morris yes i did update. it was the first thing i did when i bought it. there has to be a good reason and reading the long comments from other users i dont know whether to take it back or persist with it. there is a further thing. it is having trouble now connecting to the servers. it just says after 10 mins connection failed retry or cancel but still nothing is happening and it failed again after a further 10 minutes. what do i do stick or refund?

155. Patcon wrote, on January 4th, 2009:

     

     Read the letter from ACER, unfortunately it may appear the problem is solved but I still can’t get live update to work it seems to time out as absolutely nothing appears on the dialogue bocx and then it tells me it’s failed. This is actually my second machine since 20th dec, first one screen broke!! At least that one though live update worked on. Any other suggestions I’ll persevere till tomorrow give people a chance to get back to work but if it isn’t working then it’s goining back for a refund and I’ll look at Medion instead!

156. adds wrote, on January 4th, 2009:

     

     it seems that a lot of people are having the same trouble (live updating) and i reakon the server has gone down or somthing!!im after updating my system as ive had to change mine!!

157. Dave Fayers wrote, on January 4th, 2009:

     

     Everything works fine on my acer aspire one but the only thing i’m having problems with is listening to radio online. i can listen to talksport but unable to listen to bbc radio. i can watch programmes on bbc iplayer.

158. lee wrote, on January 4th, 2009:

     

     my aspire one keeps getting this error message saying information data failed every time i live update my AA1 so i tryed the alternate way in terminal by typing ”onlineupdate”
     all i ended up with is this.any help here?

     < HTTP/1.1 301 Moved Permanently
     < Date: Sun, 04 Jan 2009 18:45:19 GMT
     < Server: Apache
     < Location: http://linpuscdn.040services.net/cdn/ACER/AspireOne/v1.0.9/%3caddress%3eApache
     < Content-Length: 353
     < Connection: close
     < Content-Type: text/html; charset=iso-8859-1
     <

     (onlineupdate:8861): Gtk-CRITICAL **: gtk_progress_set_value: assertion `GTK_IS_PROGRESS (progress)’ failed

     (onlineupdate:8861): Gtk-CRITICAL **: gtk_progress_set_value: assertion `GTK_IS_PROGRESS (progress)’ failed

     (onlineupdate:8861): Gtk-CRITICAL **: gtk_progress_set_value: assertion `GTK_IS_PROGRESS (progress)’ failed
     * Closing connection #0
     filename = /var/cache/online-updater/e.linpus.com Port 80.xml,url_file = http://update.linpus.com/ACER/AspireOne/v1.0.9/e.linpus.com Port 80.xml
     setting url http://update.linpus.com/ACER/AspireOne/v1.0.9/e.linpus.com Port 80.xml
     resume to downlond from 0
     try to download http://update.linpus.com/ACER/AspireOne/v1.0.9/e.linpus.com Port 80.xml
     * About to connect() to update.linpus.com port 80 (#0)
     * Trying 211.78.162.151… * connected
     * Connected to update.linpus.com (211.78.162.151) port 80 (#0)
     > GET /ACER/AspireOne/v1.0.9/e.linpus.com Port 80.xml HTTP/1.1
     Host: update.linpus.com
     Accept: */*

     < HTTP/1.1 301 Moved Permanently
     < Date: Sun, 04 Jan 2009 18:45:24 GMT
     < Server: Apache
     < Location: http://linpuscdn.040services.net/cdn/ACER/AspireOne/v1.0.9/e.linpus.com
     < Content-Length: 346
     < Connection: close
     < Content-Type: text/html; charset=iso-8859-1
     <
     * Failed writing body

     (onlineupdate:8861): Gtk-CRITICAL **: gtk_progress_set_value: assertion `GTK_IS_PROGRESS (progress)’ failed
     * Closing connection #0
     * failed writing received data to disk/application
     curl told us 23

159. FRANK wrote, on January 5th, 2009:

     

     my acer aspire one webcam will not work on messenger i have windows xp 3

160. Patcon wrote, on January 6th, 2009:

     

     Well got live update working anyone know about aMSN?
     Ta
     Pat

161. Patcon wrote, on January 6th, 2009:

     

     Sorry really new to Linux where can I find out more like how to install downloads? want to update to firfox 3 but no idea what to do when it downloads, is there a linux for dummies available!!!
     Thanks
     Pat

162. Morris Lee wrote, on January 7th, 2009:

     

     @Patcon,

     aMSN was a pain to get it to work on Fedora core machines(which aspire one uses) however, you can try pidgin, very bug-free software, though it does not support webcam.

163. Lynn wrote, on January 8th, 2009:

     

     Can’t add an account to aspire one mail, it wont support my msn.com address and keeps telling me my yahoo account does not exist … stumped help anyone?

164. Lynn wrote, on January 9th, 2009:

     

     Managed to get my googlemail to work through aspire one mail but only to receive mail it won’t allow me to send what do I need to do ?

165. David S wrote, on January 11th, 2009:

     

     ok tried to download firefox3, for my daughter acer aspire one, from the acer web page and followed all the instructions to the letter. When I double click on the file firefox3.sh I get the message

     Can’t open file “/tmp/firefox3.sh/firefox3.sh”:

     Archive format is not recognized.

     Tell me what am I doing wrong please as this is driving me mad.

     PS I get this message with all downloads from the acer wed page

166. Morris Lee wrote, on January 11th, 2009:

     

     @David,

     Download the firefox installer from this page

     http://support.acer-euro.com/drivers/notebook/as_one_150.html

167. adds wrote, on January 12th, 2009:

     

     to MORRIS LEE,i wrote on the 2nd jan asking people for help or advice on a problem i had with my sons acer aspire one. and it turns out that it was faulty!!and returned it and the new one has worked ok ever since! and im not stupid! and id already said installed the updates and i already said that it worked ok untill it was turned off and after that it wouldnt load! and where i bought it they had this problem alot!!so READ BEFORE YOU COMMENT!!SO WHY THE (try another location, like at a library or something)NO NEED FOR THAT WAS THERE? WE ALL USE THIS FORUM FOR HELP AND ADVICE NOT TO BE INSULTED BY THE LIKES OF YOU!!!

168. Morris Lee wrote, on January 12th, 2009:

     

     @adds,

     I am simply taking what other people has already experienced and sharing it to you, there are so many possible problems with the wifi and I do not know which applies to you, it was the only thing I could suggest.

     as for some users are experiencing wireless connection problem to their own router, simply because their router’s configuration was not compatible with aspire one, if you can’t connect to your router and check your settings, only way to test is to test on another WORKING router, in this case, i suggested the library.

     if you can appreciate the advises here, don’t comment, I do have theories behind the advise I give.

169. joanne wrote, on January 12th, 2009:

     

     hi guys, id like to say a big thanks to you all. your doing a brill job helping with our problems. ive managed to download music now and save it. im going to try the fire fox thing next, wish me luck lol. thought id let you kno the 4 of us in our house with these little computers love them to bits. thanks again.
     Joanne (uk)

170. hal wrote, on January 13th, 2009:

     

     What why does it say this when i try and sign in to msn its annoying the shit out of me: Our protocol is not supported by the server.

     help!

171. Morris Lee wrote, on January 13th, 2009:

     

     @hal,

     it seems like you have not updated your Aspire One yet. Please do a live-update

172. Phil wrote, on January 13th, 2009:

     

     Hi, my kids have 2 x Aspire One’s which have worked fine since Nov 2008. Please can you help with 2 problems that have recently arisen.
     1. Unable to use webcam with Messenger (OK before)
     2. Cannot print to Epson C46. Although all the settings seeem OK?
     We are up to date on the Live updates (12 Jan).

173. Tracy wrote, on January 19th, 2009:

     

     hi there

     i am currently STILL having problems with messenger on Linux, i have tried the live update several times and my acer is saying i am all up to date! I really want to use messenger and am starting to get frustrated, i could live with linux if i could get this to work!! it be a bit of a mare to transfer to windows

     Any advice would be gratefully received.

174. jess wrote, on January 19th, 2009:

     

     hey, i had my msn working on my acer, but recently, this notifacation comes up: “Invalid certificate chain
     The certificate chain presented for contacts.msn.com is not valid.” can anyone shed any light? it connects sometimes and everything runs perfectly, but thats once in a blue moon! thanks x

175. shaun wrote, on January 20th, 2009:

     

     can i have the kive update link plz so i cal get on msn many thanks

176. Morris Lee wrote, on January 20th, 2009:

     

     @Shaun,

     Live-Update is in the second menu, click on the Gear icon where it says settings to find the Live update link

177. Morris Lee wrote, on January 20th, 2009:

     

     @jess,

     it may be the wireless issue, try using the cable, use it for couple of times, if the problem no longer exist with the cable, give this a shot http://www.theacerguy.com/2008/08/wireless-problems-with-the-aspire-one/#comment-2964

178. Phil wrote, on January 21st, 2009:

     

     @Morris
     Any ideas for those of us with MSN Messenger issues? In my case, Messenger works, but we cannot use the Webcam. Everything was fine in Nov 2008.

     Thanks.

179. Morris Lee wrote, on January 21st, 2009:

     

     @Phil, I don’t have linpus installed now, I will install it after the exams are over(in one week) then I will see if I can run into all the problems addressed above

180. Michael Walsh wrote, on January 21st, 2009:

     

     @Phil

     Don’t know if any of these apply to you, but they are from Acer:

     - Yahoo messenger supports web cam sharing only. No audio.
     - For webcam sharing, A1 Messenger only supports one to one. This is our limitation on the linux platform.
     - If your WiFi signal is very weak, you might encounter log in fail at messenger. There is a time-out period. The behavior is the same as window’s Messenger.

181. Marco Farina wrote, on January 22nd, 2009:

     

     Hello, since a few days I’m having the same problem as Jess: often the message “invalid certificate chain. The certificate presented for contacts.msn.com is not valid” and no connection at all. Sometimes it connects, but it says that it is working in mode compatible with Windows Messanger, with only chat and emoticons enabled (no webcam). Sometimes it connects perfectly, no problem, with everything working (including webcam). If in the option panel one selects “use service compatible with Windows Messanger” (I’m translating from Italian…), it always connects fine but without webcam. The Wi-Fi signal was 100% even when not connecting.
     I have purchased the Aspire one with Linpus since December and it always worked well: this problem started more or less one week ago. Live update indicated that everything is up-to-date

182. Lewis Barlow wrote, on January 23rd, 2009:

     

     I’ve just got my Acer Aspire one all patched up and now i get the The certificate presented for contacts.msn.com is not valid” its annoying as a lot of people i know continue to use msn and not yahoo that i prefer. Wifi signal is at 100 % and i’m not sitting that far from the wireless conection either.

183. Jamie wrote, on January 23rd, 2009:

     

     Like the previous two posters I also am having the problem with invalid certificate chain on messenger when trying to connect to and msn account. Any suggestions?

184. hal wrote, on January 25th, 2009:

     

     i am having the same problem when signing on to msn, it signs in fine- but then ‘Invalid certificate chain
     The certificate chain presented for contacts.msn.com is not valid.’ comes up and nothing happens.

     the wireless signal is fine, i am able to go on other internet sites etc. it just seems to be MSN.

185. Karli wrote, on January 29th, 2009:

     

     I had the same issue with MSN on the messenger. When you go to edit your accounts, you have to check the box that’s labeled “Use a Windows Messenger compatible service” Selecting this option will enable MSN to work; however, there will be no webcam options available.

     It’s frustrating, since I know the first three weeks I had my AAO I could do the video calling with MSN, but now I’m not able to. Does anyone know if there will be an update to correct this issue?

186. armida valdez wrote, on January 30th, 2009:

     

     hi i bought my acer aspire one in dubai which operates linpus linux system this year and its good but whenever im trying to make a voice call with my family in the philippines using yahoo messenger, i cant coz the pc-pc button is grayed i can see them but i want to talk to them also, im also trying to install the skype but the site was blocked here in dubai so what will i do? please help. i appreciate if someone will help me. thanx and regards.

187. Nick S. wrote, on January 30th, 2009:

     

     I am having the same problem when signing on to msn, it signs in fine- but then ‘Invalid certificate chain
     Wirless ok, and I can TXT but I wish to use the camera, SKYPE works well with the camera.

     I have reinstaled all the software and run the patches, updeaded Firefox to 3 via Acers www site

     Nick

188. Lewis Barlow wrote, on January 30th, 2009:

     

     The latest updates appear to have solved the login problems to msn, anyone who still has the problem update, it was a 7 meg download and its sorted me out !

189. Andy wrote, on January 31st, 2009:

     

     Thanks for the help, though i was starting to get really worried about things the more i read! hahha!

     this is my second AAO, the first didn’t install the OS properly or something… took it to the shop and they swapped it for the display model, already set up and working, as well as the battry fully charged!

     updates took a good while but downloaded without problems and installed just fine!

     All in all, not bad for £150!

     Just one question, its a stupid one but, do i need a firewall with this?

190. Morris Lee wrote, on January 31st, 2009:

     

     @Andy,

     no, you don’t need to worry about firewall or anti virus, beauty of linux

191. ruby wrote, on February 7th, 2009:

     

     Hey, i wonder if you can help ? I have just got the aspire one and when i go on messenger the webcam/video call/voice call options are greyed out. Please help as i would like to be able to access these features.
     Thanks.

192. Morris Lee wrote, on February 7th, 2009:

     

     @ruby,

     did you try updating the machine?

193. schrebra wrote, on February 16th, 2009:

     

     i had recently bought an acer aspire one the 120gb model at walmart for $298. which was a steal. but as soon as i checked the system information it said i had 144gb left. im 100% sure i got the 120gb one. how is this possible?

194. Morris Lee wrote, on February 16th, 2009:

     

     @schrebra,

     Sounds like you got a 160GB edition,160GB will appear to be about 149GB to windows, and then there is a couple of GB used up for windows thus making it 144GB.

     so you got another steal

195. Ray Smith wrote, on February 23rd, 2009:

     

     It seems like the invalid chain certificate error is back.

     I’d never had it before a few days ago but had to do a system restore.
     I have installed ALL updates with live update but I am getting this error every time.

     All other internet apps are fine. Wireless signal strong.

196. darren wrote, on February 23rd, 2009:

     

     i just bought an acer aspire one, 120gb. every time i go on to messenger and try and video call someone, the boxes are grayed out, can anyone tell me why?thanx

197. Tom wrote, on March 7th, 2009:

     

     Hi,
     I’ve been reading about the problems everyones been having with wireless connectivity and was wondering if someone could help..
     I bought an aspire one about a week ago and the internet was working fine until about 2 days ago. Im staying in a motel and my roommates laptop connects fine to this particular network. The network im trying to connect to has a strong signal and no security.

     I havent changed any wireless settings on my laptop, and for some mysterious reason it has stopped working.
     If I go outside I can pick up neighbouring wireless networks which have very low signals.
     I just dont understand why it would work fine one day then not connect the next. I have the latest version of the wireless driver and im running xp

     any help would be much appreciated

198. sophie wrote, on March 14th, 2009:

     

     Hi, Ive had loads of problems with messenger since December. Now when i click on the messenger icon on the desktop it does not open it. Any ideas? I think I need to take it back to store.

199. Morris Lee wrote, on March 15th, 2009:

     

     @sophie,

     the most they can do at the store is put it back to factory default, you are able to do that yourself,

     just follow the instructions here

     http://www.theacerguy.com/2008/09/aspire-one-recovery/

     good luck!

200. Ariffy wrote, on March 20th, 2009:

     

     hey got the AAO with linux on it.
     My bro has made some modifications but I am finding browsing to some sites a pain.
     A lot of the time my FF just crashs when i’m on bebo or any other site that is full of flash/ java. Now the page loads ok sometimes but when I try to scroll down the thing takes a spazim and firefox crashes. Starting to get annoying.

     Any help would be cool

201. chris wrote, on April 19th, 2009:

     

     I have got both skype and msn working perfectly from your instructions. MSN gave me problems at first but now it is fine. I am very pleased with the aspire one with Linpus Linux. I had a virus attack 2 weeks ago, spread through a thumb drive; my PC is useless right now, the virus got right through the Mcaffee and we are still trying to fix it. It affected my Linpus but only when the thumb drive was plugged in, once the thumb drive was removed my Linpus returned to normal. I can download and play MP3s and also play films on this little wonder. I am very very pleased with it. Keep up the good work Acer.

202. Mike Hill wrote, on April 24th, 2009:

     

     I have a problem connecting to my yshoo accounts in both Messenger & Email. I get the message “Could not establish a connection with the server: Connection Refused. All is fine with my MSN Messenger accounts

203. Morris Lee wrote, on April 24th, 2009:

     

     @Mike Hill,

     Have you updated your linpus on the aspire one?

204. Mike Hill wrote, on April 25th, 2009:

     

     Morris, I originally had a problem with MSN Messenger but once I ran live update that problem was resolved, but I still have the problem with yahoo. Is that what you mean by updating linpus? Sorry if I ask silly questions but I am a Linux virgin

205. Morris Lee wrote, on April 25th, 2009:

     

     @Mike Hill,

     Ohh, if you have already updated, then there is nothing I can think of other then restoring to factory default, and update again.

206. IT_Dude wrote, on April 27th, 2009:

     

     I’m continuously getting the error message :”Could not connect to server” when the recent Live Updates are completing the final download of the last patch. Which incidentally is an OS kernel update.

     Obviously this is a Linpus Lite version of the 8gig SSD 1.5g RAM variety.

     Does anyone know if there has been a problem with their servers recently?

     Should i just use yum?

207. Michael Walsh wrote, on April 28th, 2009:

     

     @IT_Dude Sent your message on to Simone (Acer tech support) who came back with this.

     You might have figured out a work-around in the meantime but this is what he says anyway:

     “No YUM, also because with Acer/Linpus preload all dependencies are cut.
     Collect all messages and send them to your local CallCenter, with the exact release of your preload (from the properties screen)
     they should be able to see if you missed some patches.
     As I know the previous problem with MSN servers was related to some changes made by Microsoft to their server login, so the latest patches should have fixed this issue.”

208. Michaeel wrote, on April 28th, 2009:

     

     @Morris

     Hi Morris, in January Phil wrote a problem with the messenger and camera. Last week I bought an aspire one, based on the Linux system, and got the same problem. I can´t use the camera with msn. The menue show camera and phone call but both are inactive. Can you help to find a solution? Thanks in advance!!

209. Morris Lee wrote, on April 30th, 2009:

     

     @Michaeel,

     have you tried installing the updates?

210. Michaeel wrote, on April 30th, 2009:

     

     @Morris

     Yes I did, but the problem isn’t solved. Please help!! Thanks

211. Morris Lee wrote, on May 1st, 2009:

     

     @Michaeel,

     At this moment, I can only suggest a factory default from the recovery disk, and update again. linus can be tricky sometimes.

212. Mike Hill wrote, on May 9th, 2009:

     

     i am having problems with the Power Management. No matter what settings I make in the Power Centre or Screen Saver my AspireOne does into standby mode after 30 minutes. How can i disable this?

213. Michael Walsh wrote, on May 11th, 2009:

     

     @Mike Hill

     I’ve been told to have you check whether your battery is well charged and then try to use the KDE power center

     http://www.aspireoneuser.com/forum/viewtopic.php?f=5&t=2585

     it’s not an official answer but it’s surely a step in the right direction…

214. Mike Hill wrote, on May 16th, 2009:

     

     Michael, my problem is that even when I use the A/C power the Aspire goes into standby mode after 30 mins, no matter what settings i have in the power centre

215. Jonte wrote, on May 16th, 2009:

     

     I’m a new owner of an Acer aspireone running Linux. I’m having trouble with the webcam in Skype. I see the webcam working in the Skype settings \test webcam\, but I get no video icons and if I start a videocall to the laptop I only see the receiving video from the other caller, and the caller sees no video from me.
     In the webcam-application the webcam works.

     Skype is 2.0.0.72, installed with the package from the Acer site.

     Any good pointers?

216. Jonte wrote, on May 16th, 2009:

     

     Arf… I just tried it again and now it works… Maybe a reboot was required? I’m not used to that on Linux…

217. Rhonda wrote, on June 2nd, 2009:

     

     Hi I have a acer aspire lap top i did a live update for the first time it was going through the process then all of a studden my lap top frozed so i restarted it. Now when i turn it on the screen is blank. Sometimes the tool bar is there on the top that says internet/desktop but i can’t do nothing help

Leave a Reply