The Acer Guy

You want comments? We got comments:

1. VittyO wrote, on September 27th, 2008:

   

   Hmmm… Mine did not come with a Recovery DVD. Instead it had a documentation addendum that said to use Acer eRecovery (which is on the hard driver). A lot of good that does if the hard drive dies.

2. Morris Lee wrote, on September 27th, 2008:

   

   yes, yours should be the HDD version, am I correct? cause the SSD is too small and to waste more space for the recovery partition

3. VittyO wrote, on September 27th, 2008:

   

   Yes, it is the HDD 120GB version. What do I do if the hard drive fails? The only recovery is on the hard drive.

4. Morris Lee wrote, on September 28th, 2008:

   

   I recall that he Acer eRecovery program can let you create your own full recovery DVD’s for factory version too, give that a shot. I don’t like using recovery, i use clean install

5. VittyO wrote, on September 28th, 2008:

   

   It does not let you create recovery DVD’s, flash drives, etc. I guess I’ll need to call them…

6. Morris Lee wrote, on September 29th, 2008:

   

   hum… you should be able to at least make a “backup” dvd or something, if all failes, try the one from windows.

7. Jez wrote, on September 30th, 2008:

   

   Wow. wow. wow.
   You saved my sister’s aspire one! haha.
   Thank you sooo much. I had no idea how to restore her settings back after messing up a bit with her settings (which resulted to loss of panel bar, system tray, wifi, and others).
   Thank you sooo much! Your site gave me all the information I needed. God bless you, acerguy!

8. Gvido wrote, on October 7th, 2008:

   

   Hello!
   When I created my bootable USB disk drive, I simply connected my external DVD drive, booted up from the CD and created the USB drive. I didn’t need to use another computer or go into the BIOS. When I booted up from the CD I used the boot menu instead!
   Regards

9. Morris Lee wrote, on October 8th, 2008:

   

   yes, it the point of using another computer is for those who DO NOT have a USB DVD ROM at all, there for transfering the files to a USB one thus, you technically have a “USB installer” to use instead of the need of going out and purchase a USB DVD rom.

   if you had a USB DVD rom, you wouldn’t need to use the USB Flash drive.

10. Rick wrote, on October 22nd, 2008:

    

    I bought my One recently. an a150 XP 120Gb. One of the selling points for me was that the blurb said it included backup/recovery software.

    The box was sealed when it arrived, but there was no CD/DVD in the contents. The micro-manual that came with it said that eRecovery was pre-installed. It is. But it only recovers – no backup facility. So I can recover if I want to but not if the HDD goes pphut. Another selling point is the pre-installation of XP etc. If the HDD goes bust, so does all that.

    I emailed Acer Tech Support who responded very quickly. I was told to reinstall eRecovery from the CD by booting with it in the CD drive. I pointed out that I had an Aspire One which had no CD drive – or CD for that matter (I do have a USB CD/DVD drive though). Another quick response from support said that Aspire One support was only available by phone, and was given a USA number. I didn’t think that would be a good thing since I live in UK.

    I tried phoning UK Acer Tech Support. You should have a CD in the box I was told. No, I said – not there – says preloaded in manual. Ah says he then I need to phone a different number because it is a software issue, not hardware. The number was given – a prime call number at 50p/minute. They could however supply a CD for £50.

    Throwing caution to the wind and hanging the expense, I called the software support. CD in the box I was told. No, I said – not there – says preloaded in manual (familiar?). Well it should be he says. If it’s not then it is the fault of the distributor. He tells me to contact my reseller to get them to get the CD from the distributor.

    Having a spot of bother with Aspire One delivery from my reseller, I decided I didn’t really want to go down that route as I don’t hold out much luck there.

    So, that is where I am at. Before I do any serious work on my One I want to back it up (system-wise) just in case, and since I have paid for the XP etc in the package price.

    Does anyone actually have a CD for the a150 XP 120Gb? Where can I get a copy without having to fork out another fifty quid?

    I think Acer machines are great, but this lack of support concerns me – almost as much as why the CD was not included – If I was cynical I would say it seems like a ploy to get more cash.

11. Morris Lee wrote, on October 22nd, 2008:

    

    I think Aspire One 120GB XP edition uses erecovery system instead. press Alt+F10 on startup see if that works

12. Rick wrote, on October 22nd, 2008:

    

    Yes it does. But that’s not the point. I want a CD (or flash drive) that contains the system I bought in case the HDD packs up. It probably won’t, but I would feel safer with a backup – then I only have to buy a new HDD and not an entire OS as well. I paid for it – I want it.

    On top of that I wanted to do regular backups of my data to flash or DVD via the USB port.

13. Morris Lee wrote, on October 23rd, 2008:

    

    I suppose that is true, but companies now are just looking for cheaper ways to get around the price to make a extra backup cd for you

14. roaskim wrote, on October 25th, 2008:

    

    Hi,
    Excellent work done in building this video!
    I have an aspire one 150 which stopped working. When I boot I get the aspire screen and nothing else.
    So I have created the USB key following your very clear explanation.
    My problem is that after hitting F12 and entering the boot menu I only have 2 items to choose from: IDE or Network!
    I don’t have the possibility to boot from the USB key.
    Any idea to save me?

    Thanks Joaquin.

15. Morris Lee wrote, on October 25th, 2008:

    

    try different usb ports, and try pressing the F12 key repeatedly, some usb drives need a few seconds to power up, pressing the F12 key many times repeatedly slows down the flash drive detection allows some time for the USB to initiallize

    Cheers

16. Rickr wrote, on October 25th, 2008:

    

    I have an acer one, and I decided to sell it to a friend, so I simply took my kingston drive and went to erecovery. I did this early, when I didnt have much on it other than my usual applications(google earth avg etc). It seems to work fine making a backup. I then restored the drive back to the machine and it brought me back with all of my applications..worked wonderfully.
    rr

17. Junior wrote, on November 3rd, 2008:

    

    Any Body Got A Extensa 5620z(Vista) System Default Recovry Disk?? Any Where I Can DownLoad It For Free From Yall?

18. Riza wrote, on November 8th, 2008:

    

    thank youuuuuu
    Morris Lee
    cause i didn’e see the Alt+F10 command before..

19. James Morrison wrote, on November 9th, 2008:

    

    Hi All,

    I am trying to burn a DVD backup on an Acer Aspire 3050. I did a restore to the original factory defaulst which went fine. Now, when I try to do a “Burn Dick” factory backup, the program keeps kicking out my DVDs and CDRs asking me to insert a blank disk. Is there a way for me to access the backup “image” on the d: data drive and try to burn it that way? Thanks in advance to anyone that can help me, Jim

20. Morris Lee wrote, on November 10th, 2008:

    

    yes, there is, if you reall mean “burn disk” instead… anyways, you just have to display hidden folder then you will see a folder right under the D:\ partition. you can then burn those files or put them on a separate usb HDD or however it works out for you.

21. Kent wrote, on November 17th, 2008:

    

    Thanks for your information.

22. Eric Foote wrote, on November 26th, 2008:

    

    I called up Acer tech support and went off about the recovery CD not being included and threatened to return the computer. So they are sending me recovery cd’s for my Acer one. YES

23. Morris Lee wrote, on November 26th, 2008:

    

    AHAHAHA, good move Eric

24. Stu wrote, on December 3rd, 2008:

    

    Hello Everyone,

    Hope you are all well.

    Michael Walsh – could I ask you a favor? I have Acer One 150, HDD version with Linupus Lite only the hard drive has now been wiped but I dont have the restore DVD!!

    Could you send me a copy? I know its a bit of a big ask seeing as you dont know me but I work as an IT developer, I dont know maybe I could be a handy person to know. I need that thing bad because no matter who I seem to contact I cant get a copy.

    Please contact me at niceguystu@hotmail.co.uk.

    Stu

25. Morris Lee wrote, on December 3rd, 2008:

    

    Stu, you can find it on torrent sites, Linpus is freeware i think, so it should be legal to download the dik image, you can find it here

    http://www.mininova.org/tor/1618012

    Morris Lee

26. Joe wrote, on December 14th, 2008:

    

    Hey Guys,

    I just turned on my Aspire One for the first time in two days, and it will load windows everything will be fine then in 20 seconds it will restart itself for no reason.

    If I go in safe mode it will do the same.
    Any ideas?

    Thanks!

27. Brussels girl wrote, on December 16th, 2008:

    

    Thank you thank you thank you!

    You made it all so clear and it worked like a treat.

    Really demystified the process.

28. Morris Lee wrote, on December 16th, 2008:

    

    @Joe,

    if safe mode still gives the same problem, maybe there are some hardware failure, unplug all the devices you have on it or SD cards…. then try again. if that still does not work, unplug the AC power and take out the battery and hold down the power button for 1 minute.

29. Lecia wrote, on December 16th, 2008:

    

    I want to buy an external CD/DVD player for my Aspire One. Could you recommend a good one, please? Thanks in advance.

30. Dave Lee wrote, on December 20th, 2008:

    

    Seeking a bit of advice. Just bought the Linux Acer One for my daughter for Xmas and am trying to create a USB recovery disk. Booting from supplied cd loads linux kernal: option to install, create USB recovery disk or boot from hard drive: choose option 2 create USB recovery disk: then an Acer screen appears and nothing else. Ideas will be appreciated. I have tried this on my Linux laptop and on the family Windows desktop with same lack of result. (May not be relevant but my keyboard indicator lights flash once I get the statuc Acer screen).

31. Rich wrote, on December 21st, 2008:

    

    how to made a recovery disk from my aspire one 150.

32. Morris Lee wrote, on December 21st, 2008:

    

    you only have the erecovery partition, you have to install erecovery to make backup disks

33. Zyklon wrote, on December 24th, 2008:

    

    I have the exact same problem as Dave Lee, im stuck at the Acer Aspire one screen… nothing happens, I could leave it like that all day long and still it won’t change…
    What should i do?

34. Morris Lee wrote, on December 25th, 2008:

    

    do you have another USB flash drive to test on? do you have it plugged in to the USB port before you start the Aspire One?

35. Michael Walsh wrote, on December 25th, 2008:

    

    @Zyklon and @Dave Lee Did you change your Bios boot up settings first? I can see that Dave wrote “Booting from supplied CD” but I’m wondering if you made this change first.

    Merry Christmas to you all!

36. Zyklon wrote, on December 25th, 2008:

    

    yes i did change my boot up settings first, so that i can boot from the cd the aspire one came with…

37. Morris Lee wrote, on December 25th, 2008:

    

    @Michael,

    I think it is the problem when they are in the recovery wizard where the wizard does not recognize the USB flash drive properly.

    @Zyklon, Dave Lee

    Did you try having the USB drive plugged in when the Aspire One is completely off, then boot from the CD?

38. Rini wrote, on December 28th, 2008:

    

    Hi there,

    I’ve followed youre instructions but when its come to install the aspire i’ve a problem it doesnt install anything, in the screen i get L 80 en after a second L 80 80 and then nothing happens ( the 80 build on)

    I use a USBstick from Sandisk cruzer Micro

    Thanx Rini from the Netherlands

39. ChrisFoo wrote, on January 1st, 2009:

    

    Hi. Anyone have an image of the recovery disk to Acer Aspire One AOA150BW? Can anyone send me a copy of the image of the recovery disk to download? Thank You.

    email: christopher_foo_malaysia@hotmail.com

40. François wrote, on January 3rd, 2009:

    

    I have an Aspire One Linpus bougth last August.
    I rebooted from a USB stick. Firefox works fine. I’m connected. When I click on Live Update, nothing happens for a few minutes ans then i get the message «Downloading information failed, do you want to retry?»
    Retrying does nothing. Even with another USB card.
    Any idea?

41. Jason Hird wrote, on January 4th, 2009:

    

    Francois,

    It seems that linpus.com has put a permanent redirect on the updates, and the updater doesn’t understand it.
    If you run “onlineupdater” from a terminal you can see what’s happening.

    I amended /etc/online-updater/server-list to have the following value:
    linpuscdn.040services.net

    I also amended /etc/online-udpater/online-updater.conf as follows: (only amended lines pasted)
    IP_address = linpuscdn.040services.net
    Http_path = /cdn/ACER/AspireOne/v1.0.9/

    I’d recommend backing up these files before amending, especially as the change in server may have been unintentional. But my online update now runs without error (it currently says I’m up to date)
    Hope this helps!

42. François wrote, on January 4th, 2009:

    

    Jason,
    Thanks for the information. It does make sense. But how can I run onlineupdater? I tried alr F2, typed onlineupdate and I got the message failed to run.
    If you could also explain how I can amend the other stuff, that would be very kind of you.

43. John Tarlton wrote, on January 4th, 2009:

    

    Try “onlineupdate” i.e. no r at the end.

44. Chris Mortimer wrote, on January 4th, 2009:

    

    Just a quick warning.

    I tried to follow the recommended procedure from Acer to create a USB recovery flash drive using my desktop computer.

    With a Sony 4GB USB drive the process failed with an Error 39- and erased the partition information on the harddrive of my desktop PC. So now I had a dead Acer and a dead Desktop machine!

    Ok- I have a two harddrive machine for various reasons and this may have confused the disc- and luckily using some tools I was able to recover everything.

    However:
    1) I am concerned that this problem could get out in the field.
    2) I have not yet had a response from Acer technical support.

    In the end I purchased an external DVD drive- recovered my Acer and made a recovery USB key with the Acer- no problem.

45. Mark Godfrey wrote, on January 6th, 2009:

    

    Chris,

    Exact thing happened to me. I lost all my digital photos over the last 5 years. It turned the partition which they were on into a master boot record.

    I too made a recovery USB key no problem afterwards.

46. tom lancaster wrote, on January 8th, 2009:

    

    whilst trying to load up the recovery screen loading bar never moves and it just sits there while the the caps lock light flashes.

    any ideas

47. Morris Lee wrote, on January 9th, 2009:

    

    @tom lancaster,

    are you able to see the recovery disk being loaded? or is it just stuck at the acer logo? if you have something like a USB HDD Windows installer, you can try to load that first(just load the installing wizard, at the same time, have the recovery USB DVD plugged in too) once the wizard has completely loaded, then shutdown, unplug the Windows USB HDD only then boot the laptop and see if it will load it correctly this time

48. panarea wrote, on January 10th, 2009:

    

    Well, callin Acer support about a recovery disc for Win XP Home was no use. They say they don’t send it in the package because it has no cd drive and that they do not support recovery from usb flash drive for windows systems. But they do for Linux. So basically I was told that if its not broken they can’t help me. I kind of expected that after reading this blog but it was worth a try. So, I guess I’m back to looking for a torrent of the OEM disc.

49. anousa wrote, on January 12th, 2009:

    

    @panarea

    That’s a lie. I got an AAO XP version but using SSD and it comes with a CD and DVD! The CD is the recovery program and DVD is the XP backup. The DVD backup needs the CD inserted first to run the recovery program. Unfortunately I think it’s only for SSD since it says for SSD version only on the CD and DVD.

50. M Stenkvist wrote, on January 20th, 2009:

    

    Chris, Mark,

    Sign me up on the list of people that tried to create a USB recovery drive using the Acer Recovery DVD and instead got error 39 and also a non-booting desktop PC…
    Luckily the Vista system repair tool (on the Vista install disk) managed to correct the trashed boot record and a couple of minutes ago I was able to start my desktop PC as usual again. Taking a deep breath…
    Won’t be trying that again I’ll tell ya. Well done Acer…

51. George papasavas wrote, on January 25th, 2009:

    

    Hello, i just buy a new acer aspire one with xp, installed, but as in upload xp, and i hear the widnows opening sound after 5 seconds time it power off , what’s happened, what can i do?

    Thanks

52. keith wrote, on January 26th, 2009:

    

    ive had my acer aspire one netbook for a little over a month now and decided to be stupid and put a dual boot on it. pre-installed was xp, and i tried to put a linux kubuntu n it as well. well that screwed up windows big time, the only thing that will start is the stupid recovery thing, but it wont work, it restarts the comp and starts all over again, no revovery. anyone have an idea on how to fix? or where i can get an xp iso image boot type to fix? any help is appreciated. my email is keithle06@yahoo.com

53. I.V. wrote, on January 28th, 2009:

    

    If you want to create a XP recovery disk on USB drive, you can get the instruction on eBay for $5. The link is
    http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=290292327846&category=177&_trksid=p3907.m263amp;_trkparms=algo%3DSI%26its%3DI%26itu%3DUCI%26otn%3D15%26po%3DLVI%26ps%3D54

54. Morris Lee wrote, on January 28th, 2009:

    

    I am assuming if the recovery disk for aspire one is a normal windows XP installation disk(with custom drivers added) you can try the following

55. I.V. wrote, on January 28th, 2009:

    

    Lee,

    He claims the recovery process would restore the AA1 to off-the-shelf condition.

56. Morris Lee wrote, on January 29th, 2009:

    

    @I.V.

    oops, sorry, I meant to post a link, missed it I suppose http://wiki.eeeuser.com/windowsxpusb

    so something like that, and if the recovery DVD came with AOA is a normal installation disk, it should work

57. NuclearNickname wrote, on January 31st, 2009:

    

    WARNING. If you have two hard drives inside the PC you boot the disc from, the recovery disc may corrupt the partition table of the second one when you attempt to create a recovery USB pen and it fails (with “error 39″).

    In my case, my main data partition disappeared. Fortunately a program called “testdisk” came to the rescue and fixed my partition table.

    (Unfortunately, although it’s fairly straightforward if you know about partition tables and the like, Testdisk still isn’t a program I’d recommend to complete newbies).

    However, this is no thanks to Acer, and I’m still experiencing some problems with Windows that appear to stem from this incident.

    I’ve read posts about this going back to September last year, and it’s disgraceful that Acer still appear to be shipping discs with this problem or at least haven’t tried to do anything about it.

    I’m also angry that Acer or Linpus’s incompetence will lead people to blame Linux in general, especially since this will be many people’s first exposure to it.

58. tonyc wrote, on February 4th, 2009:

    

    ok, heres my situation. i just got a aoa150 with xp and i decided for some crazy reason i would install windows 7. well i have had nothing but issues so i gave up. i still have access to my acer folder with erecovery but it will not start. it ways service is unavaliable. now maybe im just freaking out but i would really like xp back. i click on eRecoveryUI and it starts but says that service is unavaliable. I ordered the dvd a few minutes ago for $20 plus ship. but 8im kinda impatient. any help appretciated.

59. Michael Walsh wrote, on February 4th, 2009:

    

    @tonyc

    There is no shortcut here… you need to wait for the CDs because when you upgraded you changed the original content of the HDD and eRecovery is no longer able to find the things it needs.

    Sorry.

60. tonyc wrote, on February 4th, 2009:

    

    thats cool. thanks. now i know and this was a learning lesson. me and my gf got aoa’s but hers wont be here for a few more days. but again thanks for the quick response!

61. joverick wrote, on February 6th, 2009:

    

    Hi Guys,

    I won an Acer Aspire ONE with the 8GB SSD version during our company Christmas Party raffle. Everything went well, my kids love the games that came with it ans also the open office apps. I use it in the office as well as at home. I left it ON for a night and when i woke up, nothing shows on its screen, even after powering it off and turning it back on. Have also tried just using power with and without the battery but still no display shows, seems a hopeless case since i don’t see the activity light for the SSD as well. The battery still charges fine though. Any idea where i can bring it here in the Philippines so i could have it checked and/or upgraded as well?

62. Morris Lee wrote, on February 7th, 2009:

    

    @joverick,

    Hopefully nothing is fried, I heard of cases where it does not turn on anymore, but can you hear the fans running when you try to turn it on?

    simplest way without voiding the warranty, send it to acer for repair.

    if you want to do some risking since you can’t wait, open the laptop up and take out the tiny lithium battery on the motherboard(it is about the location between both speakers, right beside the daugher-board connection on the mainboard), keep the battery out for say 1 hour to be sure, then put everything back in including the battery, try to boot it again.

63. silvermud wrote, on February 7th, 2009:

    

    How can I restore my ASPIRE 3050 w/o the CD recovery and eRecovery system? Any help?

    SilverMud

64. Morris Lee wrote, on February 7th, 2009:

    

    @silvermud,

    to restore it to factory defaults, it has to the done either using the disk or eRecovery.

    you can install a clean install of windows though

65. Some Swede wrote, on February 12th, 2009:

    

    For Mac users: Mac users do not have to bother with BIOS. Just insert the DVD and the USB memory, reboot and press the C key. The Mac will boot from the recovery CD/DVD.
    From there on just do as you would on a PC.

66. Hawk wrote, on February 13th, 2009:

    

    HI i am using acer aspire 5920 i replaced my hard disk and i dont have acer recovery console….can anyone upload acer recovery console please…Thanks in advance…………

67. Morris Lee wrote, on February 14th, 2009:

    

    @Hawk,

    it is not easy for anyone to just upload the recovery console, you can use software to clone that recovery partition from the old one, that should be your easiest way

    the recovery console is about 10 GB of files, average uploading speed for a home user’s connection is about 50kb/s. A quick calculation averaged 58 hours, THAT is if it stays at 50KB/sec, usually it is just below that. So we are talking about 3 days of uploading

68. John wrote, on February 20th, 2009:

    

    I have the same problem as Dave Lee and Zyklon. I’ll try and explain it a bti more in depth than they did for clarification.

    1. I insert the Acer One Recovery DVD in my desktop PC’s DVD drive, and plug a 4GB USB drive (freshly reformated to FAT32) in a USB port
    2. boot desktop PC from the Acer One Recovery DVD
    3. Aspire One screen apears, followed shortly after by the menu with options to install/boot from hard drive/create recovery usb
    4. I select the option in the menu to create a recovery usb
    5. screen changes to show a white progress bar
    6. caps lock and scroll lock keyboard lights being flashing
    7. I wait a half hour and progress bar doesn’t move. DVD drive does not access. No activity on inserted USB drive

    I have tried this process with NO USB devices attached except for the 4GB USB drive. Same result. I have tried this on two different PCs. Same result.

    My solution:
    I’ve thrown the recovery DVD in the trash, downloaded Unetbootin, the Linpus Linux ISO for the AA1, and recovered my Acer.

    Links:
    Linpus Linux AA1 iso (end of the blog, other good info there);
    http://macles.blogspot.com/2008/12/acer-aspire-one-recovery-dvd.html

    Unetbootin;
    http://sourceforge.net/projects/unetbootin/

    Cheers,
    John

69. Paul wrote, on February 23rd, 2009:

    

    Hi,

    I can get to the point when it says to select the USB drive but no USB drive shows up.

    I have tried 2 different USB flashdrives, both 2GB and both formatted (FAT32).

    I have tried all the USB ports on my laptop.

    Any ideas? Thanks

70. Morris Lee wrote, on February 24th, 2009:

    

    @Paul,

    try having the usb drive in the usb port before the machine even turns on.

71. Pat wrote, on February 27th, 2009:

    

    @Jason Hird

    That would be connecting to the update server, but not to the CDN; this instruction is therefor not correct and may break in the future.

    if you already want to do this (i suggest you leave everything as it is originally as linpus might change more settings on their side); make sure you do it this way:

    IP_address = cdn.040services.net
    Http_path = /linpus/ACER/AspireOne/v1.0.9/

    If you would add the whole url to your browser it will switch to the url you gave in your example; but it will not download the files from the nearest location (CDN) if you set it up this way.

    What happens is that the index shown at http://cdn.040services.net/linpus/ACER/AspireOne/v1.0.9/ will automatically redirect to the main repository server. (in this case: http://linpuscdn.040services.net/cdn/ACER/AspireOne/v1.0.9/ )But when using the update utility it will not make this change and get the file directly from the CDN, as the CDN can handle all your update request at the same time it would be the preferable update method.

    Once again; i would advise you not to change these settings, unless the redirect from update.linpus.com is not reachable for you.(this is a server located in taiwan which forwards to the CDN).

72. Mark Barner wrote, on March 4th, 2009:

    

    Great guide… Thanks

73. Rob Barrowcliff wrote, on March 6th, 2009:

    

    Hi, I’m really stuck here.
    I bought an Aspire One secondhand and something went wrong soon after – it only shows a blue screen on boot-up. I don’t have a recovery CD/DVD. I’ve tried downloading stuff and every possible option that I can think of, without any joy, and am close to destroying the thing!
    Does anyone know where I can acquire a copy of the recovery disk? – the YouTube video makes it look so easy…if only I had one!!
    Any help appreciated, thanks!!

74. Morris Lee wrote, on March 6th, 2009:

    

    @Rob,

    is it windows or linux edition?

    Linux, download the recovery disk image here:

    http://download.trrunde.org//upload/AAO_v1-0-15E.iso

    for Windows, press Alt+F10 on startup of the laptop when the Acer logo first appears

75. riaz wrote, on March 12th, 2009:

    

    Hi, I was trying your method to make the recovery disk but, evrytime I told my pc to make a recovery USB from the DVD, a blue screen shows up with few messages. The last one says “karnel panic- not syncing: VFS: unable to mount root fs on unknown-block(8,2)

76. Michael Walsh wrote, on March 12th, 2009:

    

    @riaz,

    Simone says: “assuming you’re doing this operation on another computer… try to build the USB from another one, there is more than likely a problem with your USB key or USB ports”

77. JYE wrote, on March 14th, 2009:

    

    A big thankyou ACER GUY…The VIDEO’S you show are clear and extremly helpful…I had probs with loss of bottom toolbar and internet connection…I would have been totally lost wothout your help mate…I used the recovery disk as you said and demonstrated and it worked perfectly…The manual that comes with the acer one is totally useless and do not describe how to re-boot etc…i tried many times …but then saw your video and follwed it. It worked great.
    You are a good tutor with clear and understandable terms. Other sites i have seen prior are just to quick in explaining and presume we are all programmers to some degree…
    Keep up the good work and many many thanks for sharing your knowledge. Your worth your weight in gold.
    Kind Regards
    jye.

    ! last question: Can you give any tips how to get Cam working in Skype? Acer one Linux model 150..Skype works fine and i can see other persons cam pic…and can type…but when i request for my cam pic to be seen …the little screen appears in bottom left corner and other person says it is loading….but it never works…waited an hr or so…but still same…Cam is built in to acer..Crystal eye i think….I thought these machines were made for this…?
    i am going to finland in a week and wanted to keep in touch with family via vid link…Please help Mr ACE.
    Thanks again

78. Lisa wrote, on March 16th, 2009:

    

    HI Acer Guy! Love your site – thanks for all the handy tips. I have an Acer Aspire One that runs XP SP3 that I just purchased in January. All of a sudden I turned on the computer and the screen was black – unable to load operation system.

    I have an external HP USB DVD drive and tried to load my recovery CD. My screen is stuck on “Windows is loading files…” at the end of the white bar.

    I have tested the CD in another computer and I get through to the menus just fine. Any ideas out there? I bought this for travel and have a trip coming up in a week.

79. Michael Walsh wrote, on March 16th, 2009:

    

    @Lisa Thanks for your comments – but I should redirect them to all the contributors out there…

    Like Morris, who answered your question via mail to me, strange boy that he is..

    “Lisa, please press Alt+F10 at the Acer logo when you power up the Aspire one, this will lead you to eRecovery, no need for another Windows install disk. eRecovery can recovery the machine to factory default, but you files in C:\ will be removed.”

80. Michael Walsh wrote, on March 16th, 2009:

    

    @JYE I’m flattered.

    I promise to make some more videos.

    I’m going to ask you to try Skype with your Aspire One connected via Ethernet cable rather than in wireless mode. It sounds daft but Skype is a bandwidth hog and often in wireless mode, the webcam regularly drops.

    Not starting at all is something else entirely but at least we’ll know where to start. Also, have you checked your Skype video settings…?

81. Morris Lee wrote, on March 16th, 2009:

    

    @Michael Walsh,

    oops, hehe, didn’t check the title of the forwarded email from you, now I understand that they are comments from the http://www.theacerguy.com.

82. Lisa D. wrote, on March 17th, 2009:

    

    Hi again – I should have explained a little further – my bad. I have the Aspire One Netbook 8gb SSD drive. As far as I know, a recovery partition doesn’t come on this model, but I received 2 discs with the computer. One disc is a System CD Rev 2.0 for NAND flash module only and the other is the MS Windows XP SP3 disc for NAND flash module only.
    I’m trying to recover from a blank screen with a flashing cursor by trying to restore from the System CD by way of an HP external USB DVD drive. I get as far as “loading windows” with a solid white bar and then it stops there. Any ideas?

83. Mike wrote, on March 20th, 2009:

    

    HI there,

    My Acer one 10.1 is stuffed after installing a software and now it wont boot at all. Unfortunately I did not make backup or recover CD’s. Now Alt+F10 option does not work. It came with windows XP. How can get a recovery CD and get this system back to original…Please help me…I know someone must have had this…

    Cheers

84. scutter wrote, on March 22nd, 2009:

    

    Hi Everybody!

    I wonder if you canhelp me out of a pickle?

    I wanted to create a recovey USB via the supplied Acer Aspire One CD.
    I followed the instructions and now have two problems:

    1) My laptop will not boot in Windows, it just keeps trying to boot Aspire One, even though I have taken the recovery disc out and also the USB memory stick?
    I have tried to wipe my hard drive through the hidden partition D2D, but that doesn’t work.

    2) I have tried to boot my Aspire one from the USB memory stick and get an error message \No boot manager\?

    I am havingto use a friends computer to type this, as both of my laptops are not working.

    Please help.

    scutter

85. Morris Lee wrote, on March 22nd, 2009:

    

    @scutter,

    I think you recovered the Aspire One linpus onto your laptop instead of making a USB recovery disk. When you do that, it wipes everything on the harddrive, including the D2D eRecovery partition. unless you have a Windows installation disk, there is no other way to get windows back.

86. Matt Murphy wrote, on March 25th, 2009:

    

    I need to restore my Aspire One linpus, but when I created the recovery USB stick then the BIOS detects the USB stick, but fails to load the Linux kernel. A series of 99999999′s appears on the screen and then the system reboots.

    Any help would be appreciated, Thanks Matt

87. MaddMatt wrote, on March 31st, 2009:

    

    I recently bought an Aspire One 150 which came with XP preinstalled and no discs what-so-ever. I have experimented with Linux Mint and created a bootable flashdrive which works very well but very slow. I would like to create a dual boot system. From the posts I have been reading there seem to be a lot of ways to foul the XP system up during the Linux install. Is there a way I can make a backup USB flashdrive before I start tinkering? Am I asking for more trouble than its worth? I like to experiment with different programs, operating systems and such but fear ruining my Acer. Any advice?

88. johpat wrote, on April 4th, 2009:

    

    hi, i got this acer aspire one for 7 months as a gift from my friend. it just came with the unit, battery and the adapter. no recovery disk or installer. now my problem is suddenly this morning i turned on the laptop but i just got black screen there is no logo appears just the green light from the switch button.and even l left it on for an hour but it doesn’t change anything. what am i going to do? please help.

89. Morris Lee wrote, on April 4th, 2009:

    

    @johpat,

    try holding down the power button to turn it off, then try to boot it again. if problem persists, then contact acer support.

90. JOSE wrote, on April 5th, 2009:

    

    I press Alt+F10 on startup and it don´t works… What can i do? Thanks

91. Morris Lee wrote, on April 5th, 2009:

    

    @JOSE,

    do you have windows xp or linpus edition? for linpus, you need recovery disk. for XP, if Alt+F10 does not work, then you need to order recovery CD’s

92. JOSE wrote, on April 5th, 2009:

    

    I have the windows version… Inside of my windows appears the message: \An unhandled exception has occurred in your application. If you click Continue…..\ I press continue and nothing…

93. Morris Lee wrote, on April 5th, 2009:

    

    @JOSE,

    I just googled it, but I don’t know what is the actual problem. You can try pressing F8 on startup(repeatedly untill you see the selection screen) to go to safemode then remove McAfee(uninstall it) then reboot see if it is working, if it does, then replace McAfee with AVG

    The Alt+F10 is suppose to be press at the Acer logo screen(holding down the Alt and press F10 while the acer logo is on)

94. JOSE wrote, on April 6th, 2009:

    

    Thank you but it´s not working…

95. Morris Lee wrote, on April 6th, 2009:

    

    @JOSE,

    I am afraid that you have to get recovery disks. However, you can borrow your friend’s Windows XP home disk to try it out, and use the key at the bottom.

96. JOSE wrote, on April 7th, 2009:

    

    Morris, by the way… Thank you again… I´m downloading a recovery from the net and i´ll reinstall all the system… thank you!

97. Morris Lee wrote, on April 7th, 2009:

    

    @JOSE,

    Anytime my friend.

    Cheers!

98. Ron wrote, on April 18th, 2009:

    

    Ive got an Acer Aspire ONE Model ‘ZG5′
    I attempted to follow the method in the video, but my ‘System CD’ (Im assuming this is the equivalent to the ‘Recovery DVD’ mentioned doesnt give me the option to make a USB backup.When booting from the CD Im only given the option for my language and restore to factory specs.

    Acer support says that the eRecovery came installed but ALT F10 does nothing during bootup nor from inside Windows.Their solution is send them the laptop($$$ for shipping)

    Any Solutions/ideas would be greatly appreciated

99. Morris Lee wrote, on April 18th, 2009:

    

    @Ron,

    yeah, XP HDD edition has the Alt+F10 option, linux versions does not. Alt+F10 is your only option other then to sent it in or get new recovery disks

100. rominaky wrote, on April 21st, 2009:

     

     Hi acer guy, you should upload just the Aspire One DVD software to rapidshare and share with all of us

101. Morris Lee wrote, on April 22nd, 2009:

     

     @rominaky,

     Technical speaking, that would be illegal. Even though linux is free under GNU license(I think), I am sure there are some proprietary codes specific for Aspire One only.

     On the Acer Guy side, we are moving toward being part of acer, the offical forum support, something similar to that nature. This means we absolutely HAVE to watch out for any software distribution issues.

     However, I can hint, google is your best friend, “aspire one linpus recovery disk torrent” should get you somewhere

102. simon wrote, on April 22nd, 2009:

     

     Hi. My problem is after I boot from the dvd on my pc it loads the lynux kernal (100%) then moves to the black ‘aspire one’ splash screen with the silver bar but thats it. The progress bar does not move. I’ve left it for over 20 mins still nothing. Can you help. Thanks, simon

103. Michael Walsh wrote, on April 22nd, 2009:

     

     @rominaky

     Morris is right. If we want this site to keep growing to the point where Acer (finally!) notices the underlying value in what we’re trying to achieve (i.e. it ranks so highly for anything Acer-related it becomes Google’s de facto go-to place for all Acer-related queries) we must focus on building a solid reputation for honesty and clarity and walk the fine line between what Acer can say (i.e. advice that wont screw up your warranty) and what customers want (which is why I introduced the forum).

     That doesn’t stop you from downloading whatever you want from the web (thanks for the Google heads up Morris), but that’s why this site isn’t full of random stuff dragged down illegally from the web.

     Let me explain how the site is built:

     The blog section (where you are now) is where I channel official news and info about Acer to you. Call it the semi-official area. Here I have to abide by the rules and respect my employer. Fair deal.

     There is a “How-to” section I’m struggling to get going through lack of time but again, this is semi-official stuff that won’t put your warranty at risk (the idea is to offer advice and solutions that’ll avoid you having to call Acer in the first place – this particular article is in the “How-to” category).

     The Expert Voices section is where members of the community showcase stuff and mods they’ve done to their own machines or advice they want to share. They can freely author what they like but generally speaking what happens here is outside the scope of Acer warranties. You’ll find articles by Morris and a bunch of others I’m eternally grateful to here.

     Finally there’s the Forum section, which is where all hell breaks loose. There are numerous Acer tech support guys helping out on the forum but here more than anywhere else on the site, you’re entirely on your own.

     This may sound a little exaggerated but we’ve spent too much time getting it where it is to lower our guard now.

104. Michael Walsh wrote, on April 22nd, 2009:

     

     @simon you might have a damaged DVD (it happens). The quickest solution is to follow Morris’ search query above

105. Eddie wrote, on April 26th, 2009:

     

     you are the man good lookin Morris.
     i spent months tryin to fix my laptop and you did it

106. chris whotton wrote, on May 12th, 2009:

     

     my daughters aspire acer one zg5 has gone wrong when she turns it on the screen comes on where you can press f2 or f12 then the screen turns blue with aspire acer one on it then goes black and you cant do anything i got the recovery disk put onto a 4gig usb stick ive followed the instructions on how to load the usb stick but when i press the f12 button down scroll down to the usb stick press enter nothing happens it just comes up with No bootable partiton in table so i dont no what to do now we havent got an external dvd drive so i hope somebody can help us thanks in advance

107. Morris Lee wrote, on May 12th, 2009:

     

     @Chris Whotton,

     do you have another flash drive to try with? some flash drives are not bootable, or bootable compatible to some BIOS for some motherboards.

108. chris whotton wrote, on May 12th, 2009:

     

     no we dont have another flash drive big enough but we have an old computer going to take the internal dvd drive out and get a caddy to turn it into an external dvd drive then use the acer cd to try and bring the acer back to life

109. Essam wrote, on May 13th, 2009:

     

     Hi guys, just read through the forum and seems I tried everything…but still cant get anything done..i guess its a simple problem and i am looking at wrong places to get it done.I will explain my problem.

     I remembering compressing my drive 2 days ago…after which i havent restarted or shutdown my pc. But a day later…while doing a simple task of running a windows media player..my one crshed to the blue screen of death. i tried to restart…but it gives and error message..

     “BOOTMGR is compressed, press alt+del+ctrl to restart”

     …having done tht countless times with no favourable solutions..i turned to the internet..I have no recovery disks, so i looked thru and found an “unofficial ACER ASPIRE ONE windows xp home sp3 recovery disk.iso”which sounds great. doing everything of creating a usb recovery with it using PEtousb and BartPE builder and other methodds, whenever i insert the usb i get another error message..

     “mtoskrnl.exe is missing or corrupted”

     having tried to get over that…i managed to receive another error

     “my hDD has a configuration problem”

     something like that..now I have no clue what to do…and maybe u guys can help me out..

     My system is windows xp home sp3 160GB HDD but it shows a total of 150 GB meaning there is a recovery partition as well. bought this laast december from outside the uk. Has windows vista in it as well…it came like that. Guys please help…as all my university work is on that pc..and i guess i pretty much lost it all. but just make the pc work.

110. HMTKSteve wrote, on May 13th, 2009:

     

     I recently installed Windows 7 on my AOA 150 netbook but now I want to go back to XP and set the machine up for dual-boot. The problem I have is that when I do Alt-F10 on boot the machine can not boot from the recovery partition (It tries but complains of a problem). Is there a quick fix to make that recovery partition bootable again?

111. Essam wrote, on May 13th, 2009:

     

     ok i fixed it…pretty simple need to follow some instructions and u can fix all problems related to windows.

     first of you need to download this if u have Windows XP home SP3 system

     http://www.demonoid.com/files/details/1603404/775222/

     its a torrent file.

     extract all the data from the torrent file to the desktop and rename the folder to include no spaces.

     after that just follow instructions on this page and you can repair windows or reinstall to factory settings..as u wish.

     http://wiki.eeeuser.com/windowsxpusb

     I made my USB HDD with FAT32 file system instead of keeping it as a usb stick.

112. michael wrote, on May 19th, 2009:

     

     thank the good heavens for this site. i just bought an acer aspire one aoa 150-1777 from tigerdirect.ca about a month ago REFURB. it was $299 and figured its a great deal and whatever problem there was would be fixed…1.6ghz 160gb drive, 3 cell. it bsob on me once about a week ago when i was playing winamp at max volume. i passed it off as fluke. rebooted ,no problem….then tonight im watching a movie on it with the vlc player and it froze,went into audio delirium and bsod on me…the error was atapi. i reboot and it bsod says UNMOUNTABLE BOOT VOLUME…i cant get past the startup,it wont even boot in safe mode as it gets stuck at agpCPQ. it then bsod and restarts for a vicious cycle……WHAT DO I DO? i dont want to hit f10 and select RESTORE SYSTEM TO FACTORY DEFAULTS as i’ll lose personal data? i dont want to reformat and i sure as hell dont want to load up the 160 gb drive for this to happen repeatedly…any ideas?

     dl_defjux@live.ca

113. Bart wrote, on May 19th, 2009:

     

     Okay, I’m seeing nothing like what your video shows, Michael.

     My aspire one is an XP Home version and comes with two CDs, one that is XP Home SP3 and one that is labeled “System CD.”

     I change the boot order to go to CD first and it does, but it doesn’t quickly enter a recovery program on the CD as in your video. Instead, it does this painfully slow boot into what appears to be a bastardized version of windows with a grey bottom egg-timer bar that turns white bit by bit. When it finishes, you see a Windows loading screen for a bit and then it brings up eRecovery asking for language and then asking if I want to restore the factory defaults or exit (only two options). It never asks about my thumb drive (and I’ve tried 4) at all or gives me a chance to put the image to it and it never shows a screen anywhere that says “aspire one” on it as yours did.

     Any ideas?

114. Bart wrote, on May 19th, 2009:

     

     oh, and ALT-F10 does nothing on my machine…its an 8gb SSD.

115. Michael Walsh wrote, on May 19th, 2009:

     

     Bart,

     First of all, this video only applies to the Linux version. None of this video applies to you.

     Having said that, Simone (Acer tech support) has this to say about your case:

     “SystemCD is bootable and is the first CD to be used to restore AspireONE SSD using an external USB reader …
     The screen you see is the correct one and of course you only have two options: restore / don’t restore
     Because the system has only one storage device (the 8 GB SSD) it doesn’t need to ask you anything, it already knows the destination is the 8GB drive.
     ALT-F10 does nothing because your configuration is without the hidden partition (8GB is too little space to have hidden partition and Windows partition).

116. dave wrote, on May 19th, 2009:

     

     how do i turn on the microphone on the aspire one vetbook

117. Bart wrote, on May 19th, 2009:

     

     Michael,

     Thanks for the reply…that is roughly what I thought was going on, but how do I restore a Windows XP version WITHOUT a CD drive? I don’t have one or access to one and I’m at a bit of a loss on it.

118. michael wrote, on May 19th, 2009:

     

     http://www.metacafe.com/watch/yt-JfgZExab8Zs/how_to_boot_windows_xp_bart_pe_using_usb_flash_drive_steps/

     BARTPE ! BEST UTILITY EVER.SAVED MY DATA,SAVED MY ASPIRE!files are under video!

     i had bsod unmountable boot volume,couldnt even boot in safe mode….i ran bartpe off a 2 gig thumb drive and repaired os with simple chkdsk!

     ive now transfered all my data off,bartpe saved me 40 gigs of personal data! and checking event viewer i see i have possible hdd failure.i ran the western digital hdd utility and it fails test 8 seconds in…..RMA TIME.

119. hannah tungaraza wrote, on May 28th, 2009:

     

     thnx! i woz worried i’d have to buy another laptop and it relly helped!! thnx again!! btw am only 11!

120. fadzlee wrote, on June 3rd, 2009:

     

     well since i buy this aspire one d150…
     i dint get the recovery disk…
     well even i format it as usual.
     it still cant work..
     it comes out the bluescreen..
     so where can i download the recovery file..
     pls someone help me..

121. Michael Walsh wrote, on June 3rd, 2009:

     

     @hannah

     You’re one brave 11 year old!

122. Michael Walsh wrote, on June 3rd, 2009:

     

     @fadzlee

     First of all, yours is a Windows XP version and therefore there is no Recovery disk as you have eRecovery built in.

     Push ALT+F10 when you boot up and follow the menu.

     There is no “free” software to download as it’s Windows XP…

123. Morris Lee wrote, on June 4th, 2009:

     

     @everyone,

     back when I was at age 11, I was surrounded by computers, but I touch almost none, only watch my brother play Age of Mythology and counter-strike, that was it.

124. Brandy wrote, on June 8th, 2009:

     

     Okay, I am having an issue! Ugh! My OS somehow got corrupted on my XP version of the Acer One. I got some advice to use my external drive and use the an XP disk to “repair”. Well the repair wouldnt work, but it let me reinstall windows. But in doing so it erased the very existance of Acer off of my computer. I can get to the windows home screen, but there is no longer an erecovery or for that matter. Is there anything I can do for it without having to go through the whole song and dance with acer support to get a stupid recovery cd???

125. Brandy wrote, on June 8th, 2009:

     

     Sorry, I left out that I can NOT even get it to do ALT F10……………..

126. *Soundwave wrote, on June 13th, 2009:

     

     My AA1 is dead in the water. A short synopsis of what has happened. A week ago, something happened that would constantly cause to go to the boot screen that says safe mode, safemod with netowrk boot normal etc. I think it is the menu you get with F8. I tried each of the methods. always went to that same screen. Went and set the bios to the default, although I had yet to be in the bios on this machine.

     Eventually led me to calling TS Acer, they made me do all the same things I had already done, and then do the alt+F10 restore. after they did this I now have: NTLDR is missing
     Press Ctrl+Alt+Del to restart.

     Since may AA1 has XP, they had to send me the recovery discs. there are two, the system ced, and the Recovery disk.

     I do not have an external DVD drive, and a lack of money to get one. Is there anything I can do to get my laptop back online? It is very important as I am currently unemployed and need it for job search tasks.

127. Michael Walsh wrote, on June 15th, 2009:

     

     *Soundwave In short no. Or not legally anyway. You have the disks but now you have to find a way of getting the contents onto your A1.

     Either you find a friend with an external USB drive and recover the system with that or you’re going to have to take it to a repair center (Acer or not).

     Sorry we can’t help any more than that.

128. hak wrote, on June 21st, 2009:

     

     hi just bought the acer aspire one d150-0bk.
     it keeps telling me to do a recovery using a optical drive.
     i have no recovery cds
     is there a way to make a copy onto the usb instead

129. Max wrote, on June 21st, 2009:

     

     I recently received an A0A150 with XP. I was removing mcafee’s and replacing it with another A/V prog and somehow got infected with a nasty virus. I have since removed the virus, but it damaged my system.

     I am in the same boat as all the other XP guys that don’t have the recovery CD’s and I really don’t want to pay for it (nor do I think I should).

     I am going the route of trying to complain to get free cd’s, but am curious what would happen if I used the Linpus image and method suggested. Is it fair to expect not “repercussions” from having XP as the installed OS?

     Thanks in advance.

130. Max wrote, on June 21st, 2009:

     

     I’m still interested to know if I can recover from XP to Linpus, but Acer TS just informed that I would be shipped, free of charge, recovery cd’s.

     I would suggest to anyone else that they try the TS email route to try and get the cds before paying for them. It took me four attempts to get help and one reply of shock that they expected me to buy an optical drive and create cd’s with a computer that DOESN’T WORK(!!!) before they offered the free cd’s.

131. Morris Lee wrote, on June 21st, 2009:

     

     @Max,

     To recover windows, you can use Alt+F10 on startup to use the eRecovery system.

132. Matthew Randell wrote, on June 22nd, 2009:

     

     Acer Guy mentioned than if you do not select the second option down on the recovery dvd menu it will automaticly wipe yor hard drive and install Linpus. If you are worrying about this happening and you dont have backups (like me) then you will be happy to know there is a safer solution:

     1) Make an .iso of the recovey dvd
     2) Use VirtualBox ( http://www.virtualbox.org/ ) to boot the iso in windows and select option number 2 when it has booted (make sure youve enabled the virtual machine to use usb) and do it from there.

     IT’S TOTALY RISK-FREE!

133. Max wrote, on June 23rd, 2009:

     

     I can not. I started the recovery process, but something is messed up. My computer goes through POST, then starts the recovery program (I get the grey progress meter and the teal coloured screen with the Please wait message), then the computer reboots and starts all over. This continues ad infintium.

     I am unable to interrupt the process.

     I am really just curious if it would work (ie. recover my XP system to the Linpus system and expect not issues).

     I’m thinking that the recovery process is really just reformating and reinstalling the OS so it wouldn’t matter which recovery process I used, BUT as this is a brand new computer that doesn’t belong to me, I don’t feel I should go blindly experimenting.

134. Morris Lee wrote, on June 23rd, 2009:

     

     @Max,

     you can always recovery to any other OS, but NOTE!! the Aspire One linpus recovery will wipe the entire disk that you have selected to recover for.

135. Max wrote, on June 24th, 2009:

     

     Thanks – I don’t care about losing what I have, that’s going to happen regardless.

     I’m just not used to messing around with \legitamate\ Windows installs.

136. Ash wrote, on June 26th, 2009:

     

     arrrggghhh HELP
     i put in my acer recovery disc and plugged in a usb and then restarted my comp to make the recovery usb
     then it came up with error 39
     so i decided to restart my comp
     and i had a look and 2 partitions of my drives had been deleted… i have 3 harddrives in my comp C D and E. D and E have somehow vanished
     i have loads of work on it…what do i do?
     please Help

     thanks

137. robert wrote, on June 26th, 2009:

     

     Thank you so much, you help me fix my girlfriends laptop.
     thanks again

138. Morris Lee wrote, on June 28th, 2009:

     

     @Ash,

     backup your files first by acquiring a ubuntu installation disk, there you will be able to boot with ubuntu disk as a live ubuntu and copy your files over to a separated flash disk etc.

139. Marco wrote, on June 29th, 2009:

     

     Help me!, i have a problem with mi acer aspire one model AOA150…..it’s death, when i turn it on, appears the message “No bootable device — instert boot disk and press any key”, but i don’t have any recovery disk, i tried format the Hard drive, but appear message STOP an the number 0x0000007b, pleeeeaaaaassssseeeee

140. J-Low wrote, on July 1st, 2009:

     

     Anyone encounter “error 17″ when they try to boot from the recovery USB stick? Any advice would be handy as I’ve been going around in circles for days now!!

     Thanks.

141. MG wrote, on July 2nd, 2009:

     

     Hey,

     I have the Aspire One D250, I was wondering if I can do a clean install without all the bloatware.

     I was hoping this recovery disk would have the drivers + OS without the bloat (Office trial, MS Works, Acer games, Google toolbars etc…)

     Anybody know if making my own recovery CD will get be the bloatware free clean XP install?

142. Anna Norrman wrote, on July 9th, 2009:

     

     Thanks for a brilliant video. I didn’t manage to reboot my Acer One but that’s probably because I wasn’t given the right CD.

     /anna

143. Stephen Roy wrote, on July 12th, 2009:

     

     I just had a virus on my acer aspire one. I was wondering,, is it possible to create a recovery sdhc to boot from?
     mine came with two dvd recovery disks, but no dvd reader on the netbook, so, using nero, i was wondering if i could simply copy dvd’s to 8 gb sdhc and boot to recover?

144. Morris Lee wrote, on July 13th, 2009:

     

     @Stephen,

     the build in SD card reader/card reader will not boot directly, a generic usb one will boot though.

145. Miko wrote, on July 15th, 2009:

     

     Here’s valid links: Limpus DVD AAO_v1-0-15E

     http://depositfiles.com/files/rxdyad5ny
     http://depositfiles.com/files/curohzpx4
     http://depositfiles.com/files/dfetwurwc
     http://depositfiles.com/files/eyh0nh4h4
     http://depositfiles.com/files/u4w7luhq6
     http://depositfiles.com/files/fax5cvbtp
     http://depositfiles.com/files/3k9klszkz
     http://depositfiles.com/files/wrxi1uaez
     http://depositfiles.com/files/jyew625ep
     http://depositfiles.com/files/m8vjv0a5u
     http://depositfiles.com/files/9h4g9xffu
     http://depositfiles.com/files/r0wnrtsna
     http://depositfiles.com/files/x1yb0z0sf
     http://depositfiles.com/files/rfz71whkm

146. Miko wrote, on July 15th, 2009:

     

     The latest Full iso:

     http://aspire-one.fr/explorer/ISO/Acer%20Aspire%20One%20Linpus%20Lite%20OS%28Restore%20Disk%291.0.21.iso

147. Ben Edmonds wrote, on July 24th, 2009:

     

     I seem to be having the same problem as a lot of others in that I can’t seem to get the USB Flash Drive to actually recover the AA1. Can anyone tell me a USB device that works?

148. Anura wrote, on July 24th, 2009:

     

     Hi, I recently bought a AspireOne D250, with WinXP pre installed. I have created the recocery DVDS, and would like to get my C drive partioned to 2 or 3 drives. A guy at the shop tald me not to use 3rt part tools as they had problems. Any idea is welcome. I reasly like to have atleast 2 or 3 partions as working with 150GB partition is risky and pain.

     Thanks
     Anura

149. Abeth wrote, on August 1st, 2009:

     

     Hi! I just got acer aspire one model zg5, with Linux Linpus Lite v1.0.9.E pre installed. After the live update my netbook won’t connect to internet and when I click the network center, it doesn’t respond at all.

     Since I am a 2nd owner I don’t have the cd/dvd included in the original package. Anyone has the copy of recovery dics?

150. Syed wrote, on August 8th, 2009:

     

     Hi, I have an Aspire 5570 which was loaded with XP Home Edition Basic, but unfortunately my friend formatted it and loaded XP for some reason. By doing this, the laptop has lost all its features and I wish to regain its original features. Pl advice on a website where I can have all factory setting including Acer system files restored. Thanks for any help provided……Syed

151. VIKRAM JEET wrote, on August 9th, 2009:

     

     I NEED WINDOWS VISTA RESTRORE DVD OR CD FOR ACER ASPIRE 5920 LAPTOP

152. Morris Lee wrote, on August 9th, 2009:

     

     @Syed,

     You can try using the eRecovery by press Alt+F10 on start up

     @VIKRAM JEET,

     you can try the same too

153. kumar wrote, on August 9th, 2009:

     

     I recently purchased Acer aspire one D250
     Having problem, it restarts frequently and sometimes ‘hang’. need your advice. regards

154. paul davies wrote, on August 9th, 2009:

     

     i recentley updated to windows 7 and found this site very usefull it has all the drivers and apps apart from the nti cd rw programs ftp://ftp.support.acer-euro.com/notebook/aspire_5920/vista/Drivers/ hope this helps

155. henry wrote, on August 11th, 2009:

     

     i have a problem with my acer zg5, i told it to boot from cd and it now went off. and if i now on it back it will only show the on green light. please how can i get the recovery dvd because i stay in nigeria

156. tony wrote, on August 13th, 2009:

     

     Recently tried to recover my aspire one (linux version) created the recovery usb stick okay but when I try and install gets to last 10 seconds and advises there has been an error (no error code given) and resets. I then get a series of 99′s moving accross the screen and finally get an error message saying the disc is non bootable please insert bootable disk? Ive tried re-creating the USB stick recovery and tried it in all the usb slots but still comes up with error.

157. Julio wrote, on August 14th, 2009:

     

     I got an Acer one, it does not let me go into windows, all i see is a blue screen, i was trying to do the “ALT + F10″ thing, but nothing happened, i think i do not have the recovery system in my computer. Can you help me sending me a copy of the recovery or what should i do?

158. Anura wrote, on August 15th, 2009:

     

     I wrote to Acer Customer service inquiring about partitioning my HD. Their reply is that they are not responsible for partitioning of HD, they can only support with factory settings and if some thing goes wrong with partitioning or with other OS, they are not responsible and will not be able to help. MS Customer service says its the responsibility of machine manufacturer. One thing is clear, in future if you are buying a Windows pre-installed PC, you will get a system with one big un-partitioned HD with lot of junkware. If you are unhappy with the system setup, and if you have to do some changes, it will be at your own risk that may become problem with your warranty claims.

159. Morris Lee wrote, on August 15th, 2009:

     

     @Julio,

     You can use another windows XP install disk to install Windows, and use the cd-key at the bottom of the laptop.

160. Morris Lee wrote, on August 15th, 2009:

     

     @Anura,

     I believe any manufacture even the harddrive manufacture is not responsible for the data on the harddrive, and I do know for a fact that Acer has weird partitioning system with the arcade and the eRecovery and all.

161. Morris Lee wrote, on August 15th, 2009:

     

     @Tony,

     You willl have to try and use a different USB drive, I think the current one may be incompatible with the recovery method for the linux version of Aspire One

162. Michael Walsh wrote, on August 15th, 2009:

     

     @Anura
     This is an age old problem. What you’re effectively expecting from Acer is similar to buying a new car, taking it home where you promptly set about modifying the engine management system and then expecting BMW, Bentley, Honda or whoever you bought it from to honor their warranty when the engine explodes. Car manufacturers, washing machine manufacturers and virtually all other goods manufacturers build and sell their products and guarantee them in the condition they are sold in. That’s what they’re legally required to do and personally I think it’s fair.

     It would be great if these products were also open to tweaking but sadly the variables involved, not to mention the skill levels of the customers, means that this is the most commercially non-viable option, so companies – all companies – are forced to draw a line somewhere.

     Another side of this story, like Morris says, is that hardware manufacturers (Acer, Dell, HP etc.) aren’t 100% responsible for the data on the disk yet customers expect them to be. Let me clarify this: Hardware manufacturers sell products that “work” by running a software built by someone else. That software does virtually everything on the computer yet when it goes wrong customers don’t call the software companies, they call the hardware manufacturer who sorts out the software problem but doesn’t actually get reimbursed by the software manufacturer for their trouble…

     Word from the Acer customer support centers (as well as some of my friends from Dell) is that over 90% of customer support issues are software related. That’s a cost the hardware manufacturers absorb by putting back into the cost of new products, remember…

     Where would you draw the line of the company were yours?

     Having said all this, you could have come here first and asked how to partition your disk. Morris would have chopped it up to your liking without even blinking…

163. Anura wrote, on August 16th, 2009:

     

     Thanks Morris, Thanks Michael, I understand that manufacturers has to draw a line to protect them self. Thats fair. In my case I have decided to use my AspireOne netbook with factory default settings until the warranty ends. Any way any suggestion to partition the HD is very welcome. I am fairy thorough with partitioning HD and installations of OSs, including Windows and Linux.

164. Michael Walsh wrote, on August 17th, 2009:

     

     @tony – Morris is always quicker than me off the mark. Anyways, I sent your comment off to Acer tech support (Simone) who just came back with this:

     “The problem seems to be with the Intel SSD (your A1 is an 8GB SSD model, right?). It looks like it needs to be reset and the only place to do this is an official Acer Repair Center.”

     Sorry it’s not good news…

165. Dave Walker wrote, on August 18th, 2009:

     

     Oh dear,

     I didn’t watch the whole video first. Just followed it step by step and paused the video. Didn’t anticipate it would darn well delete the contents of my wife’s desktop hard drive because I didn’t select USB choice immediately. Way to go.

     Divorce proceedings now in progress.

166. tony wrote, on August 18th, 2009:

     

     Thanks everyone,

     I tried a new memory stick and it worked.

167. Michael Walsh wrote, on August 18th, 2009:

     

     @Dave Walker.

     I am so sorry. My wife would have killed me as well. I’m going to edit the text so this doesn’t happen again.

168. val wrote, on August 20th, 2009:

     

     Hi there,
     Just watched the video for the linux recovery, but my question is. Does it matter what the operating system of the other machine is. all other machines in the house run windows, although I think there is a mac around?
     Thank you so much

169. bob wrote, on August 23rd, 2009:

     

     I have an Acer Aspire A0A150 netbook with XP home. On boot up, it goes through the Acer logo screen and then to a black screen with the curser blinking in the top left. The power available light is on (ac adapter connected) and the HDD light (red) flashes continually but nothing happens. I have tried the “flashing the bios” using instructions on this site, but no luck. I have tried the Alt-F10 thing and tried removing the battery, unplugging the adapter and holding the power button down, but nothing. I tried loading the eRecovery file onto a CD and adding an autorun.inf to kick it in, but no luck. I ordered the recovery disk from Acer, but would like to fix it if possible. Am I missing anything?

170. Gerard wrote, on August 26th, 2009:

     

     Like mentioned some peolple have problems with the Acer Aspire one recovery DVD. You cannot click the “next” bottum. I had the some problem but solved it!
     What was the problem: I use the AA1 mouse pad. This doesn’t work, but if you connect an external USB mouse to the AA1 the problem is solved!

171. Morris Lee wrote, on August 27th, 2009:

     

     @Gerard,

     Actually, tapping has the mouse drag enabled, that is why it stays clicked, if you use the mouse keys on the touchpad, they work just fine.

172. Bobbi wrote, on August 30th, 2009:

     

     Hi, I got the Acer one Aspire mini netbook around feb. march of this year. It was working fine up until now. I shut it down and left it on the table. This morning i tried to boot it up and it worked fine until windows finally loaded up. the synth pad froze and the computer was loading up unusually slow. So i held down the power button to turn it off and then proceed to turn it on and reboot. When i rebooted the computer i got the screen with the options to load in safe mode etc. i just started windows normally, but when i get to the windows loading screen if just continously loads and doesn’t go to the wlecome screen at all, all i’ve been looking at is just the winxp loading screen for the past couple of hours hoping that it was being super slow and would load but apparently not. I have even tried alt F10 and the just freezes as soon as it starts. I’ve tried all safe modes etc. and they wouldn’t even fully load, it would go down the list of files and then just stop and freeze. Is there any ways for me to get it to work again? I do not have a external CD DVD drive as i have no need for one, i use my computer for school and studying. And never got a CD or anything with my Acer for my cousins purchased it for me.

     Please tell me there is a way to fix this, if it means having my HD wiped of all my files i can live with that, i backed up my filed on a usb.

     Hope you can help me out!

     Cheers!

173. Michael Walsh wrote, on September 1st, 2009:

     

     @Bobbi sounds like your hard disk is faulty. If you bought it in Feb/March it should still be under warranty no? Get in touch with Acer and have it repaired then reset it the way you had it with the back up key you prepared.

174. Vicente wrote, on September 11th, 2009:

     

     Hi all,

     When pressing ALT+F10 the eRecovering system start but I have this error a few seconds later:

     File afcnt.sys caused an unexpected error (4159) at line 3963 in d:\srvrtm\base\boot\setup\setup.c.

     Press any key to continue.

     I press any key and the system boot again in eRecovery until the same message…

     Anyone an idea what to do? I bought the Acer Aspire One in the end of February…

     thanks in advance

175. Jason wrote, on October 9th, 2009:

     

     I have an AAO with Xp home. It shutdown one day and has never booted since. I called Acer and they tried to do the whole Alt+F10 recovery but even that is missing parts. I bought the recovery Disks and dont have a usb DVD rom. Is there anyway i can make a usb recovery disk?

176. Morris Lee wrote, on October 9th, 2009:

     

     @Jason,

     you can’t really make a recovery USB disk from the XP recovery disks, however, you can do it from an ORIGINAL windows installation disk.

     What I would recommend, torrent(if you know how) for XP home edition, and use the key on the bottom of the Aspire One. (an instruction like this http://www.vandomburg.net/installing-windows-xp-from-usb/ should be followed in creating the Install USB disk)

     After that, download and install all your drivers then you are golden

     Good luck!
     Morris Lee

177. Francois wrote, on October 10th, 2009:

     

     Hi All,
     need Your help in my complaint.
     every time i try to make recovery USB from Acer aspire One 150 DVD on a flash stick or Acer Linpus light 9.4, stops at the “select a drive” screen and doesnt show the all the drives & when i click next it freezes, and i tried it many times on many laptops but with the same error.

     Please i need Ur help if any can

     Thanks.

178. Morris Lee wrote, on October 12th, 2009:

     

     @Francois,

     did you try to see if other USB drives works or not?

179. Kodie Beckley wrote, on October 21st, 2009:

     

     Hey Acer Guys,

     I have an Acer Aspire One D150. After rebooting the netbook I got the network booting error, followed by “No bootable device found.” I figured, “Oh, it must be trying to do a LAN boot or something.” So I went into my BIOS and made sure everything was set normally, and disabled booting to LAN. Same problem. Tried to do Acer Recovery, and it won’t work, won’t even load.

     I work at a local computer shop, so I took it there and plugged the HDD into one of our machines and formatted the drive, and thought, “Alright, I’ll just reinstall Windows.”

     My computer will load the XP Home SP3 disc, but it won’t recognize my HDD, although it is being recognized in my BIOS. Note: XP Pro detects my HDD.

     Now i am wondering if I should use my XP Home SP3 disc with nLite (or something similar) to create a custom boot disc with the SATA drivers on it so that Windows setup will detect my HDD.

     Thank you for reading,
     Kodie Beckley

180. Morris Lee wrote, on October 21st, 2009:

     

     @Kodie Beckley,

     I am not too sure about this in the D models of the aspire one, but under the BIOS settings, there might be an option to switch it from AHCI to IDE, this is to sort of “convert” the interface little bit by hardware capability and therefore, no SATA driver is required to install XP Home or Pro(none of the version of XP includes SATA driver that I know of)

     anyways, good luck,
     Morris Lee

181. Kodie Beckley wrote, on October 22nd, 2009:

     

     I had done this, but still no result. I’ll take it back to work and see if anyone else there wants to take a crack at it.

     Thanks for the prompt reply!

     Kodie Beckley

182. Ravi wrote, on October 22nd, 2009:

     

     Not able to find the Acer One Recovery video. Please give me the link from where I can download the same.

183. Michael Walsh wrote, on October 22nd, 2009:

     

     @Ravi,

     It’s at the top of this page. Same article. Or if you prefer YouTube, then click here

184. Kodie Beckley wrote, on October 22nd, 2009:

     

     @ Morris,

     For some strange reason switching it back to AHCI from IDE solved my problem.

     Thanks!

185. Morris Lee wrote, on October 23rd, 2009:

     

     @Kodie Beckley,

     interesting, but it is good that it is working for you now!

     Maybe the manufacture labeled them wrong.

186. eranveza wrote, on October 26th, 2009:

     

     Hi¡¡

     I bought an AA1 D250, i tried to change the bios but something fail and now my AA1 it´s dead .
     Do you know a procedure to recover my damage bios??

187. G.Elmer Swain Jr. wrote, on November 6th, 2009:

     

     a friend brought me a AOA 110 to fix for another friend.

     in attempting to boot up to winxp i get checking drive c for consistancy then goes to scandisk i allow it to run and watch what happens once it is finished it attempts to reboot then rinse/repeat checking drive c for sonsistancy

     so i try to hold f8 at the boot sequence and get the boot options one is for a system restore i try that and it starts in safe mode then goes to checking c drive for consistancy

     i try safe mode and while loading drivers it freezes

     there was no flash drives brought no cd drive no system restore disc’s

     i have been on the internet all night looking for help and have found many tips some or all requireing cd drive or flash drive and system restore disc’s

     i am thinking until this person gets a external drive and software they are out of luck on any fixes

188. Phil bridges wrote, on November 13th, 2009:

     

     Many thanks, your post has save me a lot of time in research. A friend had stuffed his Aspire and I’d been speed reading FAQs but you seem to have plugged a huge gap in misunderstanding. Quite why Acer don’t let you restore from a DVD eludes me as just about every other laptop maker permits a disk based restore, I wonder what the logic behind this is?

     Cheers abd thanks again,

189. Dariusz wrote, on November 14th, 2009:

     

     I have got Aspire One ZG5 with SDD running on XP. Two disks came with the laptop. I tried to set up a USB recovery drive using another laptop but in the menu there is only one option – to restore system on drive C. Nothing about creating a USB disk drive. Is there any way round it?

190. Michael Walsh wrote, on November 14th, 2009:

     

     @Dariusz

     As the article says: “I need to make it clear that this video applies to the Linux version of the Aspire One. The XP version is an entirely different ballgame and as many of you have pointed out, does not contain a recovery disk as there is a form of eRecovery already installed on the machine.”

     Press ALT + F10 when you boot up to launch eRecovery. That should do the trick.

191. Dariusz wrote, on November 14th, 2009:

     

     Maybe on some the eRocovery is installed but it is not on mine. I checked it and it is not there. The system hasn’t been reinstalled since new, it has got some other acer apps but eRecovery. I only have those CDs.

192. Wickedtruth wrote, on November 30th, 2009:

     

     I got my cousins Aspireone D250 she let someone else work on it for her and they wiped her HD and tried reinstalling xp. xp starts to load the the whole system reboots with a flash of that dreadful blue screen of death. I went to the acer site to try to buy a copy of the erecovery but when i click on the link it no longer is up. Do anyone know were I can get a copy of the recovery disk.

193. Stephanie wrote, on December 8th, 2009:

     

     Hi,

     Thank god I found this sight. Here’s my situation.

     My boyfriend has an Acer Aspire One ZG5 model, which had windows xp on it. He picked up a virus, which screwed up the laptop. I didn’t know much about these laptops, (which now I do) so I took my own desktop copy of windows xp home and reformatted his drive. After reading this post, I’m wondering if an ALT+ F10 will work still to restore his defult factory settings? Or did I mess his laptop up to the point where I now have to try and get actual cd’s from the factory?

194. Morris Lee wrote, on December 8th, 2009:

     

     @Stephanie,

     If you completely format the entire harddrive(not sure if it is possible for XP’s installer, but Vista and 7 installer will hide it to protect the recovery files being formatted)

     you can try Alt+F10 to see if you can access it at least, you press it during the Big acer logo on startup

     Have to say…. interesting to see a girlfriend doing techy stuff for the boy….I am impressed!

     Cheers!

195. Michael Walsh wrote, on December 9th, 2009:

     

     @Stephanie – you should be OK with Alt+F10.
     @Morris – you should meet my neighbors. *She* bought herself a Wii for Christmas, an iPhone for the hell of it and set up their home theater and wireless network system. *He* can’t even put up a shelf…

196. John Godoy wrote, on December 9th, 2009:

     

     I recently ordered the official system and recovery disk for my Aspire One AOA 150 and have attempted to restore my system. I receive an error that says “Partition fail to be formatted”. I’ve tried it both with the cd’s and using the alt F10 method. Any suggesstions?

197. Morris Lee wrote, on December 10th, 2009:

     

     @John Godoy,

     Sorry man, sounds like there is something wrong with your harddrive.

     You can try a 3rd party disk formatting tool, then do the recovery, see if that helps.

198. Tabby Grenwick wrote, on January 1st, 2010:

     

     I was wondering how to wipe my aspire one because i am thinking of selling it and buying a new one.

199. richard wrote, on January 2nd, 2010:

     

     i have a acer aspire 4330 i got it from a friend it will turn on but it wont show the acer splash screen nor can i go bios

200. Roberto wrote, on January 6th, 2010:

     

     Morris, thanks for the video and for all the advice you take the time to hand out to us, poor souls struggling with our Acers. It’s a good machine, but for one reason or another it has already crashed on me three times. The restore memory stick I created with your video’s help is now my faithful companion, and so far it has worked every time. Fingers crossed. All the best for 2010!!!

201. Garry C wrote, on January 8th, 2010:

     

     Brilliant howto guide mate , it dosent get any better than that , ive trawled through countless linux forums but your guide stands head and shoulders above them all .
     A Happy New Year From A Freezing Glasgow to you and yours

202. Sarah wrote, on January 10th, 2010:

     

     My Apire One loads up fine, I still get Internet on it however i don’t have the desktop page.. I can’t even view the settings. I have tried to do a recovery the way you explained in the video however it doesn’t take me to boot of the CD/DVD it just boots up as normal.. HELP please.

203. Sarah wrote, on January 10th, 2010:

     

     Ok so i got as far as transferring the disk to the flashdrive now trying to do the recovery off the flashdrive onto my Aspire one and it comes up with error half way through the copying data stage.. It then goes to reboot and i get 99 99 99 99 come up with it going no further. Desperatly need help now..

204. Morris Lee wrote, on January 10th, 2010:

     

     @Roberto,

     Video is by Michael

     @Sarah,

     did you try using a usb? if te usb does not work, try another usb drive, some usb works, some does not.

205. Shiftty wrote, on January 11th, 2010:

     

     Hi, I dont have a USB mem stick or CD/DVD…will it be possible to download the details of restore disc onto my psp and boot the ACER from USB drive? WIll my psp act as a USB mem stick??

     Thanks for the links and advice, jus downloading the restore disk torrent now. Hope it works. Fingers crossed

206. Morris Lee wrote, on January 11th, 2010:

     

     @Shiftty,

     I don’t think PSP will have the support to be a bootable disk, even if you did, you will probably end up wiping some of the system files of psp and mess it up. Just use the USB disk

     Morris Lee

207. Michael Walsh wrote, on January 12th, 2010:

     

     @Shiftty, absolutely under no circumstances put your PSP at risk for this.
     Borrow, Beg or Bribe someone into lending you a USB memory stick but don’t mess with your PSP. It won’t work and like Morris said, you’ll end up with two paperweights.

208. Shiftty wrote, on January 12th, 2010:

     

     Thank you soo much for the superb advice. A successful recovery of a Acer Aspire One thanks to your superb easy to follow YouTube tutorials and links for software.

209. febby wrote, on January 20th, 2010:

     

     hi morris
     i’ve made cd recovery backup for my netbook aspire one d150,but when i’m going to restore my netbook to factory default using acer e-recovery management cd recovery1 cannot be read,where can i get cd recovery?and do you have any solution morris, thank you

210. Morris Lee wrote, on January 21st, 2010:

     

     @febby,

     is it Linux or Windows? if it is for Windows, you should press Alt+F10 during startup (when you first see the acer logo) that will get you to where you can restore it to factory default

211. febby wrote, on January 23rd, 2010:

     

     hi moris
     My system is Windows and Alt+F10 doesnt work,after i press Alt+F10 then windows is loading files then log in to acer eRecovery management I select completely restore system to factory defaults and finally appear restore failed error code=1005 (the volume does not contain a recognised file system). When I click OK the system reboot again,so any other solution Morris?

212. Morris Lee wrote, on January 23rd, 2010:

     

     @febby,

     I have never seen 1005 or any other error codes from eRecovery, maybe refer to the manual might explain what it means? if it doesn’t say anything about it, contact Acer support, see what they say.

     Morris Lee

213. Ahmed wrote, on January 24th, 2010:

     

     Hello,
     hi there
     i have acer aspire one model no. zg5 showing problem in its web cam. actually a
     month before i deleted audio driver from my laptop unfortunately and after
     that i put the CD n did system recovery. since then my laptop is working fine
     but my web cam is not working.
     i have linux fedora installed in laptop [ by the way i m new user of linux so dont
     know the features and options correctly]. my messenger is multi messenger,it
     has msn messenger and some others too. my web cam is not appearing on a
     chat window. it seems to me that some of the driver is uninstalled or may be
     cam is disable..
     kindly help me out. i hope i will find solution from here.
     Thanks.

214. Irwin wrote, on January 25th, 2010:

     

     hello..i got problem..my hard disk made a problem, then i go to shop to reformat it..the problem is my recovery all gone fortunately i burn all the driver and the recovery into DVD disk…i want to reformat it again by using these DvD..then i came across with DAT file which has no appropriate software..help me how to reformat again so that my acer can have e-recovery back in the hard disk..

215. Ahmed wrote, on January 27th, 2010:

     

     plzz reply me as soon as possible.. kindly Help me

216. Andrew wrote, on January 28th, 2010:

     

     Hi everyone im hoping you can help me
     ive recently had to reset my acer aspire one netbook 750h or something. ok the problem i am having is that i reset me acer came up with all my default setting from my backup discs i had prepared the day i got my laptop the problem is i reset it it loaded up windows once then i restarted the laptop but the welcome page isn’t coming back up and the hdd light isn’t flashing so im wondering if its a hard drive fault or maybe something else could you please reply as soon as possible if i would have to send it back to acer or to take it back to the shop

     Thank you
     Andrew

217. Naz wrote, on February 10th, 2010:

     

     Help,

     I have a windows XP ACER Aspire one D250 and wiped it to install a network OS image

     the wireless lan drivers dont work – I installed the Atheros drivers and the wireless card does not turn on – when I check device manager I get an exclamation mark on network controller

     So I thought maybe get hold of the recovery partition on CD but my one has been deleted as I wiped the Hard drive and I cant find one online for XP

     ACER are selling them for £50 which i dont really want to pay

     can someone help

218. Janbazz wrote, on February 11th, 2010:

     

     hi i have acer aspire one ZG5, today my system was crashed as i had installed updates and it require reboot so after rebooting my system shows me a flick of a blue screen with some information and error code which i cant read as it flick only for a sec and then reboot again thanks to microsoft malecious thing removela tool which i belive corrupted my system, i searched on internet and found ALT+F10 trick at the start of your pc boot and it restored my system to factory settings, now i am thinking what if my system was not able to recover then what should i do, as i belive u know that many aspire one which have acer recovery management installed in their pc didnt received acer recovery disk or dvd when they purchased it and i also dont have that one, kindly tell me and all other users who have aspire one ZG5 or any other model which dont have cdrom built in that how to install any other operating system or reformat your hdd or repartition your hdd using a flash disk and what files do we need and where we can download them. this will help us alot, i will really appreciate your help and thanks for your support to troubled peoples

219. Steve B wrote, on February 26th, 2010:

     

     Hi,

     (Aspire 1 ZG5 with Linux)After following the video correctly, when i get to the recovery management page and select the partition, i get the warning about all data will be ovewritten, i press ok and nothing happens. Approx 5 secs letter it reboots on black screen saying “no bootable device – insert boot disk”
     Any ideas?? Thanks in advance
     Steve

220. Jan wrote, on March 12th, 2010:

     

     Hello

     I have an Acer Aspire One, which came with Linpus, but a friend installed Debian on it. But it has a lot of problems with the wireless card. I want to go back to Linpus.

     Now I am trying to recover it with the Recovery DVD, as you did on your video. But after inserting the Usbdrive on the AA1, it does not allow me to choose any partition on the AA1. I just click next and it only reboots.

     So, the process does not accomplish anything, what can I do?

221. mike wrote, on March 18th, 2010:

     

     my acer aspire one d150 wont start up. i get a black screen and the word “No bootable device — incert boot disk and press any key” Help please

222. Andy Acer Fan wrote, on April 4th, 2010:

     

     Anyone know if i can download the recovery software directly on to a usb stick attached to my acer aspire one linpus?

223. queenie wrote, on April 7th, 2010:

     

     Hi, I don’t know if you could help me, but I have a problem here that I tried to restore my aspire acer d150, I have the error 1005 during the last progress and says: The volume does not contain a recognized file system drivers are loaded and that the volume is not corrupted! I cannot get into safe mode system or go back to windows normally because all the files have been restore. I kept trying to restore but it always have that error, can you show me how to complete the restoration, please? Because now everytime I turn it on, it just go straight to the Acer eRecovery Management….Thank you

224. Kevster wrote, on April 14th, 2010:

     

     Problem with my Acer Aspire One netbook, I’ve gone in and did a complete restore and I got the message that said Restore failed-Error code=23(data error(cyclic redundancy check).) if someone can help me out that would be great also when i turn the comp on it just says Bootmgr missing

225. Mathew wrote, on April 19th, 2010:

     

     Help!!!!!!

     My Acer Aspire One D150 runs Windows XP(at first, was replaced with Windows 7 for some reason).

     When I wanted to reinstall Windows XP back, it then had a hardware configuration error.

     I then installed Vista (stupid move) on it but then it failed after the format.

     So now my Acer Aspire One is officially SCREWED with no OS files in it.

     Can anyone help me? Like have a recovery disc or something? (BTW, my harddrive has 2 partitions, one is unusable and the other one is the system partiion.) (My harddrive is also HDD, not SSD.)

226. judslat wrote, on April 23rd, 2010:

     

     I made a copy of the boot sector using an MBR backup program (this is important as it contains the ALt F10 recovery thing)

     then i made a ghost copy of the recovery partition using a bootable HDD with ghost.

     get the blank drive and partition it with a 4gb partition and formatted with fat32 and then format the remaining space with NTFS ( you will need to use windows to do this)and then ghost the recovery image to the 4gb section.

     Use the MBR wizard to copy the mbr image to the drive.

     boot up and it will go straight into the restore parition.

     for those that want to backup i use an external bootable sata HDD with ghost and just make a copy of the entire drive.

     If anyone reading this has had a problem with their XP restore then i can help..

     All i need is the drive which is easy to remove or if your drive is damaged then just send me a new drive.

     It takes about 1 hour to get it working again

     if your interested email me at judslat at sky.com

227. Rui wrote, on April 27th, 2010:

     

     I’m having a problem with my aspire one, where it says I have low disk space. I deleted almost all that I can on the netbook, but still to no avail, so I’m resulting to the e-recovery. However, when I start holding down Alt and tapping F10, nothing happens. The computer starts up same as normal. I’m starting to wonder if I’m doing something wrong, or if there is something wrong with the computer.

228. Morris Lee wrote, on April 28th, 2010:

     

     @Rui,

     Did you ever reinstall windows manually from a USB CD-ROM? did you install other operating systems such as Linux or hackintosh it? they might destroy the original boot loader for the eRecovery.

     What model of the aspire one do you have? SSD or the HDD ones?

     Morris Lee

229. Zac B wrote, on June 13th, 2010:

     

     Hi guys, so here’s my situation; I made the stupid mistake a while back to try and download a windows 7 trial onto my Aspire One, and now the trial has overwritten my original XP and is stuck in trial mode. So now I’m stuck with an aspire one with no functionality, no internet access, etc. I went to the Acer site and purchased what was labeled as “erecovery media” so I assumed they would send a flash drive or something of that sort, as the aspire one has no disc drive. Is there any way to transfer the erecovery discs to a flash drive or something like that? I would hate for these discs to go to waste. thanks a lot.

230. Daniel HO wrote, on June 14th, 2010:

     

     I just restarted my bios to boot from the usb drive, and after it rebooted with the usb drive in. All I get is the green power light and blank screen please help.

231. rob wrote, on June 23rd, 2010:

     

     Hi I have made a recovery usb I get as far as pressing next after selecting the acers memory and then when it goes to copy/install it doesn’t do anywith and restarts and boots up, I press f12 again select the memory stick agian and the same happens any ideas?? and i have tried wiping the memory stick and trying agian. thx for any help.

232. Chris Gulliford wrote, on July 5th, 2010:

     

     Hello,

     Have an acer aspire netbook which doesn’t boot. Trying to create a usb recovery drive off the supplied dvd. It goes through the menu and starts to copy the files to the usb stick but then I get the error “Error39 report to support@linpus.com”

     The usb drive is 2gb, and I’ve formatted in both fat and fat32.

     Any help would be appreciated as my netbook isn’t loading linpus.

     Thanks

233. Melissa wrote, on July 12th, 2010:

     

     Hi. I have a small problem with my Acer Aspire One. I had it re-formatted for me by a friend, and it worked, except for some reasone the erecovery program was missing when I got it back. I have it on windows. Is there any way to get the erecovery online? Or is there a way to restore my computer to factory settings? I just want to wipe my hardrive and start from scratch. I have an os cd for windows xp, but because it is an older version than my current one, it won’t let me overide.

     I tried alt+f10, doesn’t work because I don’t have the recovery program
     Tried f8, same thing, doesn’t work

     please help!

234. GrubbySeismic wrote, on August 2nd, 2010:

     

     Allo!

     Having got onto “LinuxQuestions” and Linpus Support (and having received answers from them both!) I can only say that if the developers are paying atttention to such a resource as this, it must be worthwhile (like you peeps didn’t know that already)! This “p0wn5″!

     Linpus Support took a while to get back to me (keep reading for my 1 huge self-induced problem), but I was recommended this page for a Linux fix, and a page on Acer’s site (that I never knew existed!) for the Windows goodness: http://www.acer.com/worldwide/support/download.htm
     Note: Start with the above and follow the instructions; as far as this site is concerned (many others follow this trend) your model number is the one on the sticker with a barcode, not the one etched onto the case (possibly written in two langauges). For reference, keep reading, further on I leave the model I’m working with in this post (so you know what to look for). Also, the above method only works if you can still get into Windows. Keep reading for hints and suggestions re: that sort of fix…

     I still need to get a USB-stick of the right size (i.e. 4GB, no less!) in order to use this tutorial: I am currently in the doghouse after zapping the Net’Manager from me wife’s AOA150 / ZG5 / “AA1″; but the USB will be much cheaper than forking out for an external CD/DVD? I have an internal drive I can fit in a “caddy” or “enclosure”, caddies are cheaper still. Definitely much cheaper than forking out for a copy of Windows XP Home! However: if anyone disagrees and you’re not happy to run/wrestle with WindowsUpdate after install; buying an SP3-ready disk is generally more expensive. Arguably more likely to be pirated, and therefore less likely to work (or be refunded)! SP3 is still available (for now) through WindowsUpdate, and CDs are available from Microsoft. If you use The Magic Google, tutorials to make yourself an update disk that installs SP3 and only SP3 “should” be found…
     Personally, I would play it safe, buy SP2 and do the updates myself:
     * Once (re)installed Windows, cancel any auto-update pop-ups, use Internet Explorer and logon to WindowsUpdate.com (you should be redirected to a URL starting with “http://update.microsoft.com/…”.
     * From here deselect everything that’s “optional”.
     * If you’re short for time: deselect everything that’s “critical” too, except for anything Internet Explorer-related and (obviously) Windows Service Pack 3 (“SP3″).
     * Start downloading! You will be waiting a little while, so go make/buy a beverage and/or snack if there are no errors. They should show up within a minute or so of starting the download.

     Well done for getting this far! Sorry it’s not very organised, kinda just writing it as I think it…

     The LinuxQuestions messageboard are also very helpful, and have a team of moderators making sure all questions are answered, there’s even a forum just for “n00bs”. I don’t wish to take traffic away from this site, but I see the mod’s haven’t posted anything to this page in six months. Keeping track of a page’s comments, for over a year after it was first published, is very good going! Kudos!

     If you’re still stuck, do as TheAcerGuy suggests and “try searching for it” on this site. Also, here is Other Information I have gleamed from reading this very page’s comments (I strongly suggest you do the same!):
     * The video on this page is for a Linux Fix Only. That is not to say similar tutorials do not exist for Windows…
     * “eRecovery media” are available from Acer’s site.
     * The options for recovering your machine are vastly different depending on: 1) wether it runs Windows or Linux; and 2) the size and technology running the hard-drive.
     * Getting access to a “CD-image” or “DVD-image” may be vital to your success. Linpus do provide one from their site (they have sent written evidence of this to me personally).
     * This may also mean finding a way of attaching a CD or DVD drive to your machine. This is readily possible and purchaseable. I have already listed (waaaaaay back up this post) two pieces of equipment to do this.
     * For a second way of creating such images ready for use, but from a USB-stick, there already exists a program called “UNetBootin”, already discussed in comments on this page.
     * Since Linpus make money writing software, it’s extremely unlikely that links to DLs for their “warez” will be published here. See also three points up.
     * Peeps wishing to get their machine “back to normal” and lacking the skills or the knowledge to do it themselves (you are presumably here reading this for a similar reason) will likely Not Succeed Quickly. Understand, appreciate, and then sign up to the forums and help out, then someone will surely help you out! You never know, some kind soul may offer exactly the help you need (in my case that’s “RockDoctor”)!

     Anything else I think of I’ll probably post; unless comments get turned off

235. Repairing NetworkManager on Linpus (Acer Aspire One ZG5) wrote, on August 2nd, 2010:

     [...] [...]

236. Mutumaniac wrote, on August 3rd, 2010:

     

     Question: Does the other computer have to be Acer also because my table pc jams in loading part (2:14 in the video) and i wont do anything after that.

     Ps. i m using not original copy of the recovery disc that is my friends.

     If you know the answer please respond.

     Thanks!

237. Morris Lee wrote, on August 3rd, 2010:

     

     @Mutumaniac,

     Yes, it does have to be acer, acer aspire one specifically. It is because the disk is only loaded with drivers for acer aspire noe, not all other machines.

     Morris Lee

238. Frank wrote, on August 4th, 2010:

     

     thanks you. this is amazing. you just helped me save my sisters accer. thanks.
     i couldn’t figure out how to recover. but i know now for future reference. thanks again

239. mzarsenals_bf wrote, on August 15th, 2010:

     

     I need help with restoring my Acer Aspire One D260. Recently I turned it on and trying to boot into windows, a blue screen error appears and after that it keeps rebooting. Ive tried the alt F10 option and manage to get into the recovery program but i see two options which i cannot click. One being the restore back to factory settings. I can only click exit, if anyone has had this problem and managed to reset it back, please let me know.

     Thanks

240. Esther wrote, on September 10th, 2010:

     

     I am having some major difficulties with my Acer Aspire One
     Model-ZG5 N214
     Every time I turn it on it starts with the acer logo and then changes to a black screen and says-Media test failure, check cable
     and then it says-No bootable device–insert boot disk and press any key.
     HELP!

241. phixie wrote, on September 19th, 2010:

     

     I know that this is a Linux Tuturial but what about Windows recovery?
     I just purchased an Aspire One D250 and would like to create a set of recovery disks. The problem is that the software demands an optical drive and I dont have one the computer has a HDD but no optical drive)!!
     I know the Alt+F10 thing but what if something wrong happens to the hard disk?
     It is very unlikely but I prefer to be safe… Should I return the computer or is there a way to have the recovery disks? I dont wont to buy Windows or spend money on an external optical drive just to reformat or recover the computer…
     Thanks in advance for any help…

242. Michael Walsh wrote, on September 19th, 2010:

     

     @phixie

     I’m sure someone will come to the rescue with some suggestions for your netbook (I found this) but I just want to explain something here.

     Most people don’t get the ALT +F10 thing because it’s not explained very well.

     The eRecovery software (ALT +F10 thing) is stored on a specific (hidden) partition of your hard drive that is separate to where Windows is installed (C: partition). You can’t access it (unless you’re Morris) because it’s designed to work when Windows crashes (C: partition). So if Windows crashes catastrophically, you can still restore your PC.

     If something happens to your hard drive you have no alternative but to replace it and even if you had recovery disks they would be useless as your hard drive would be broken, not Windows. When something happens to the hard drives, most people send it back to Acer who then replace it with a new hard drive and use the Windows License Key that came with the machine to reinstall a fresh copy of Windows.

     FWIW no netbook to my knowledge has an optical drive – that’s why they’re netbooks.

243. Thomas wrote, on September 30th, 2010:

     

     Was having similar problems as those above with my aspire one, acer support said “buy recovery disks” So, I did. Bought an external sd drive to play them. Finally came in the mail today, put the system disk in and…nothing, just spins and spins. Dug up the box, found a system disk that came with the ‘puter, put it in and Presto!! Got the erecovery utility, my c: drive was wiped clean, got the prompt to install the recevery disk and…nothing, just spins awayand another prompt to load the recovery disk. Acer tech support’s solution? Pay $200.00 to get the service plan, or buy another recovery disk. I think that’s about how much the dang thing cost new on Amazon. So, similar situation and resolution? Or, what does it take to install a new hard drive? (I’ll look> around the site next.) Really not building brand loyalty here…

244. terry wrote, on October 31st, 2010:

     

     i have an aspire one netb..ao532h-2254
     windows 7 starter.i want to add ububtu10.4
     dual boot.how will this affect me if i have to recover or make recovery disc ??????????????/

245. John wrote, on November 1st, 2010:

     

     Re:recovery after crashed hard drive
     The information Acer Tech Support gave me is not accurate. First of all, neither the formatting iso file they gave to me nor the recovery CD will see the new hard drive unless it has TWO partitions. These partitions must be the same size, label and format as the old drive. I know this to be a fact because that is the only way that I could make either of these programs see the new drive. The partitions must be made to the following specifications:

     # Size Label Format Flags
     1 10GB(10240KB) PQSERVICE NTFS Diag
     2 222.88GB ACER NTFS Boot

     Only with these partitions would either program see the new hard drive. Note: I did not Clone the old drive to get these partitions. I made them with third-party partition editing software (parted magic on Mutilboot iso 2.1.3.6).

     After I solved that problem (all on my own, no thanks to the Acer support staff), I started the restore program. All went well until the recovery program attempted to copy files to the boot partition. It stopped with an error that read “Cannot find M:\D2D\images\*.swm”.

     I logged on to the chat support to try to resolve the new problem. Needless to say, this chat session was of no help at all. Also, why was this incident flagged as solved without ever replying to me about it? Once again, I was on my own.

     My first clue was the path the recovery CD was looking for the files in. I have never seen a boot CD drive with a drive letter as high as M. Also, the next part of the file path, D2D, suggested that it was attempting to do a drive to drive restore from the restore partition. I tested this theory by re-installing the old drive (old drive SMART reporte imminent failure hence the drive replacement, but woul stil occasionally boot) and running the restore CD. Sure enough, it was copying from the restore partition on the old hard drive, not the CD. I knew this because throughout the restore process, there was no activity on the CD drive. I then used third-party drive cloning software to clone the old restore partition to a flash drive, removed the old hard drive and installed the new hard drive and, cloned the restore partition from the flash drive to the 10GB partition that I created earlier. Only then was the restore CD able to begin copying files to the boot partition and complete the restoration.

     There is no possible way to use the Restore CD or the formatting program without using the procedures mentioned above. These restore CDs are completely useless to any person replacing a hard drive without advanced knowledge of computers. Apparently, this includes Acer’s level 1 and 2 support staff.

     Throughout this entire process, Acer’s support staff did nothing but waste very large amounts of my time by giving me incorrect information. They are obviously very poorly trained and ill-informed about the products that they are supposed to provide support for. Also, Acer software is very poorly written and not thoroughly tested.

246. Alex Zachopoulos wrote, on November 21st, 2010:

     

     Mine is a Win XP Acer Mobile D-150. I never setup a recovery DVD or anything. Unfortunately.

     Last night all OK. This morning I got the “A disk read error occurred. Press Ctrl-Alt-Del to restart”.

     I rebooted and pressed Alt-F10 and sure enough got the Acer eRecovery Management. After a LONG while I was shown a screen offering to either “Completely Restore System to Factory Defaults” or to “Restore Operating System and Retain User Data”. I clicked on the latter.

     After another LONG while I was told that no user data was found on this computer.

     Ideas? Thanks.

247. Sergio wrote, on November 21st, 2010:

     

     Hello,

     My problem is that I have a blue screen on my Acer Apire One ZG5 with the Aspire One Logo and a lot of program lines.
     The last one is \acpid: 1 client rule loaded.
     I cannot find a recovery\.

     I cannot find a recovery disk for linx. Can you help me ?

     Regards

248. Rob Bell wrote, on November 23rd, 2010:

     

     Hi, hope someone can help:

     Having exactly the same problem as Chris Guilford described above – namely sucessful creation of a recovery USB (no problem on the creating PC!) but when it comes to recovering the Aspire (AOA110 model), after selecting the particition to recover, it reports “Error 39! report to support@linpus.com”

     It just doesn’t want to play ball. Is the SSM corrupted???

249. Sha wrote, on November 30th, 2010:

     

     OK, I’m not too bright. I need some help. My Acer crashed after I exposed it to icky Malware, which I removed by following instructions I found on the web. It worked for days after that, then crashed and won’t boot at all. I tried the ALT F-10 thing, didn’t work. I have the recovery .exe file on a thumb drive, and I changed the boot order so that (I think) it should boot from the usb. As it boots, the otherwise blank screen tells me to remove the disk or media and hit any key to continue, but when I do this nothing happens. Is my hard drive fried? Please help. Starving student with no money to have someone look at it.

250. Michael Walsh wrote, on December 1st, 2010:

     

     @Sha

     As someone who works in/for/over/under Acer I have to recommend you contact your nearest Acer repairing center and ask them for assistance. However, if you’re brave enough to attempt this on your own, then here’s a suggestion straight from Mr. Fixit, Morris Lee:

     “Oh boy, if you have another computer, download ubuntu, a free Linux os, with that, you can boot the laptop with that disk (you gotta burn the ISO to a CD first, you can easily do it in Windows 7, other OS need applications to burn it. Now using the CD, boot it into the live disk mode (I think that is how they named it) from there, you can try mounting your drive (essentially open it in ubuntu) if you can’t means your harddrive is bad. But if you can open it, backup your files first!! Then what you can try is installing a clean install of windows from a disk, if it installs fine, that means you had a corrupted partition but the computer hardware is just fine.

     Good luck,
     Morris Lee”

251. BENZ WALTER wrote, on December 15th, 2010:

     

     I GOT THIS NET BOOK FROM MY BROTHER UNFORTUNATELY I NEEDED TO REFORMAT SO I NEED A COPY OF RECOVERY DISK OF MY ASPIRE ONE ZG5 WHERE CAN I DOWNLOAD IT? I DON’T HAVE ANY MONEY TO PURCHASED IT THAT’S WHY IM ASKING WHERE CAN I DOWNLOAD IT FOR FREE! I ACCIDENTALLY LOST MINE CAN YOU PLEASE HELP ME!

252. Brendan wrote, on December 18th, 2010:

     

     Do you have text instructions? I am hearing-impaired and cannot understand speech from a video.

253. Joe wrote, on December 22nd, 2010:

     

     Hey guys,

     Yesterday I had an issue wwith my ACer Aspire One ZG5 where I was receiving an Unmountable_Boot_Volume blue screen error when I was trying to turn my computer on and load windows. I have no CD Drive on my computer so no recovery discs, and afetr an entire day of the blue screen frustration I did the Alt-F10 and was able to restore the computer to factory defaults.

     The Problem is that I thought that since my computer came with Acer eRecovery Software that I would be able to save all my family photos and videos. Unfortunately that hasn’t occurred. I haven’t installed anything yet and would really appreciate if anyone here has any advice as to how I may go about retrieving my lost pictures and videos.

     Can anyone help me?

     Thank you,
     Joe

254. LLoyd wrote, on December 30th, 2010:

     

     Hi Folks,

     If you havent burnt yrou recovery discs and need a set please visit my new site. I have restores hundrerds of Acers and have loads of disc in stock ready to go : )
     I hope I can help some of you out.

255. LLoyd wrote, on December 30th, 2010:

     

     Search for me on google computer Recovery direct

256. Vickie wrote, on January 3rd, 2011:

     

     I have aspire one zg5. I cannot get it to boot and tha alt f10 does not work. I have other versions of win xp. will these work enough to boot. I just want to get into the computer and can fix windows then. Is there a torrent for the software? I’ve attempted to order but still have not received the disks. This is the WINDOWS XP version.
     sjcompcon at aol dot com

257. Michael Walsh wrote, on January 5th, 2011:

     

     @Vickie If you can reload WindowsXP by yourself, then you can download drivers and applications (utilities) from Acer websites

258. Michael Walsh wrote, on January 5th, 2011:

     

     @LLoyd Great plug and great service. Is that legal?

259. cheryl wrote, on January 10th, 2011:

     

     acer aspire one notebook alt+F10 took me to factory recovery and then my power cable fell out. now I’m getting NTLDR is missing ctrl+Alt+del … the alt F10 won’t work anymore now what do I do?

260. asblanco wrote, on February 1st, 2011:

     

     Hello

     I have a serius problem. I need install a win xp in a netbook Aspire one d150. I have the dvd recovery sistem, wich I put into a pendrive, but when I boot with this, after select “restore deleting all”, ask for the disk in the optical drive, but I haven’t this, because is a netbook!!
     I reboot the netbook, and I have a black screen that says “BOOTMGR is missing Press Ctrl+Alt+Del to restart”
     I thought to install win, i tried this with a Windows XP x64 Install CD (with integrated SP3).
     When I boot from the pendrive, the setup program gives the following error:

     INF file txtsetup.sif is corrupt or missing
     Setup cannot continue, press any key to exit

     And I still with the black screen…

     Please Help!!!

261. Dave wrote, on February 18th, 2011:

     

     I am trying to help a freind with an Acer Aspire 5570z. It came with Windows Vista and we burned a recovery disk a while back.

     The hard died and for some reason I can’t get the recovery disk to work. Does the recovery disk look for the hidden partition? If so, how can we overcome this?

     We tried to purchase a set of recovery disks and Acer won’t supply them because the system is over 3 years old! Kind of poor support for their products if you ask me.

     Any help or advice would be appreciated.

262. Jason wrote, on March 3rd, 2011:

     

     You guys are the tops! I have scrolled through the whole blog and I can say, thanks for all the patience.

     In saying that, I will not ask for how to get my Acer D250 to enter eRecovery (alt/F10). My question is, is there a way to access and install from the recovery partition if eRecovery is no longer available?

     I had a Windows 7 update snafu which bricked my OS. I have been able to install a new OS without a external optical (it took a while to figure out) and would like to go back to the default.

     Will the Ubuntu method allow me to access the restore partition and launch a restore onto the main volume?

     Thanks for your help

263. Jason wrote, on March 4th, 2011:

     

     Did some more surfn and figured it out.

     I used a compbo of:

     1. Make a USB recovery stick.
     http://www.intowindows.com/how-to-repair-windows-7-from-usb-flash-drive-repair-without-installation-dvd-disc/

     2. Boot with stick and use Partdisk to change recovery volume from hidden to unhide. Make sure you “select volume” of the hidden volume.
     http://outrospective.org/wordpress/2009/03/easily-unhide-an-ntfs-partition-with-included-windows-tools/

     3. in Diskpart “active” the hidden/unhide volume.

     4. Restart and restore.

264. R. Peter James wrote, on March 14th, 2011:

     

     Does anyone have a letter “T” for an Aspire 6530? Acer wants $199 to fix it!
     Cheers,
     Peter
     psychology@mail.org

265. Ramón wrote, on March 14th, 2011:

     

     Hello Guys,

     I have an issue about an acer lap, after I start it, within 10 secs shut it down. In other instances when I start it appears a black secreen with white words saying if I want to start it as normal windows ( selectes as default) or with secure mode, then I push enter button and runs may be 30 secs and shut it down also.
     Could anybody give me a solution for this?
     I’ll appreciate your attention, thanks.
     God bless you.

266. FJay wrote, on March 16th, 2011:

     

     @Ramon

     Sounds like it could be a power issue or defective memory.

     Are you using your lappy on battery power? Does it have the same effect if plugged in to mains power source?

     The screen you get is normal of windows informing you of an unexpected shutdown of the system or a conflict arising from a change in hardware.

267. FJay wrote, on March 16th, 2011:

     

     @Ramon

     Forgot to mention if it runs fine on mains only it could be a defective battery. Do you get any flashing power lights? – it’s normally an indication of the recharging circuit’s failure on some lappy’s. Most likely one (or a more) power cap(s) have blown.

268. Khan wrote, on April 16th, 2011:

     

     hi,the acer guy.

     i have seen your advice video on how to create a recovry usb stick, however i didnt get one recovrey disk with my laptop, and i havent yet created one using my computer. my computer is not strating, it says insert a recovery disk, but i havnt got anything to insert. can you help me out mate.

     cheers

269. Jack wrote, on April 19th, 2011:

     

     Hei i dont have recover cd do you have one webside i can download recover cd ?

270. Phenom wrote, on April 23rd, 2011:

     

     okay so my gf’s acer aspire one, got a lot of virus and now everytime you turn it on goes to the boot logo and then it says start windows normal, safe mode…. and it keeps going on and on. what can i do to fix it?

     thnx

271. amina wrote, on May 14th, 2011:

     

     hi! can you help me with my aspire one ? i’ve done everything that you said but when i put the usb key in the aspire one and push to f12 ,i select the usb key and then the bleu background with aspire one and a loading bar appears! and then suddenly a message saying : ”
     intel_rng: FWH not detected
     finding live cd…
     finding liveUSB done, it is .
     unziping rd-base. img. bz2 … bzip: can’t open input file /mnt/rd-base. img.bz2 : no such file or directory. bunzip2 error, maybe memory not enough?
     I’ll open a shell for you.
     sh-2.05b# sd 2 : 0 :0 : 0: [sdb] assuming drive cache: write through
     sd 2:0:0:0: [sdb] assuming drive cache: write through ”
     and if i press enter it writes “sh-2.05b#”
     and by the way i have an 8gb usb key! thanks for the help!

272. FJay wrote, on May 23rd, 2011:

     

     @phenom

     Sounds like the computer is having problems with the hardware or software configuration of your machine.

     If you had a virus then most likely some of the system drivers may be corrupted.

     Try going in to safe mode then:

     1) update and run your anti-virus software to ensure no viruses remain,
     2) check device manager for any problems reported with hardware or drivers and where needed update those.
     3)Perform a checkdisk (chkdsk)- google it! for errors.

     Once you reboot, if the problems persist you may need to save your files to external drive/cd and re-install windows from scratch.

273. mollie wrote, on June 22nd, 2011:

     

     i have a Acer aspire one
     my son dropped it and now when i turn it on i can hear the fan come on for a few secound than it goes off nothing comes on the screen
     please help
     thanks you

274. Michael Walsh wrote, on June 22nd, 2011:

     

     @Mollie – Sounds like something’s definitely broken there and you’re not going to be able to fix it by pushing a few buttons.

     My only recommendation is that you get in touch with your nearest Acer Support office and have it fixed professionally by them.

     A year ago, my then two-year old son managed to rip off the screen of my notebook with a karate-style kick while I was preparing an urgent presentation for Acer – had to pull out all the fatherly love genes when that happened…

275. mollie wrote, on June 22nd, 2011:

     

     @Michael Walsh your right there family first gadgets last….thanks for the advise i was looking to change anyway so it seems like that was the opening….cheers

276. Eric wrote, on July 6th, 2011:

     

     I am having this problem as well, I was brought my girlfriends mothers a110, I’ve tried the alt+f10 and it does nothing, this is the 8GB model and I’m stuck on how to proceed.
     All I care about is getting the system recovery done, she already kept backups of what she deemed important. Please any help would be appreciated.

     >>>G.Elmer Swain Jr. wrote, on November 6th, 2009:

     …
     in attempting to boot up to winxp i get checking drive c for consistancy then goes to scandisk i allow it to run and watch what happens once it is finished it attempts to reboot then rinse/repeat checking drive c for sonsistancy

     …

277. San Diego DUI Lawyer wrote, on July 13th, 2011:

     

     Pretty good post. I just stumbled upon your blog and wanted to say that I have really enyed reading your blog posts. Any way I’ll be subscribing to your feed and I hope you post again soon.

278. Lindsey wrote, on September 19th, 2011:

     

     Hi, there. I’m having the same problem as many of you, which is that I am stuck with an Acer (Aspire One D250) that is so virus-laden or something that I can’t go in and make the recovery discs I need to restore it.

     Unfortunately I didn’t know about the Alt+F10 trick until after I did this, but I foolishly tried running some Windows 7 recovery discs from a newer Acer, and now things are really screwed up.

     I’m trying to go back to square one and create some original XP recovery discs. I’ve found a torrent for these files and are downloading them onto my (fully functioning) Sony VAIO. This is my work computer so I definitely don’t want to use it for anything here other than downloading!

     My problem is, I don’t know how to turn this downloaded file into recovery discs after it’s downloaded (something about images?). Can somebody point me to some directions for how to do this please?

     Thanks!

279. how to recover an acer aspire SA85 desktop computer? wrote, on October 10th, 2011:

     [...] work either what else can i do? Check out our user posted comments/solutions, or post your own! nikkimate69 asks, i want to recover my computer but for some reason the acer erecovery isnt on my co…s">comments/solutions, or post your own! WordPress › [...]

280. JC wrote, on November 10th, 2011:

     

     My problem and question is about Backups. I have a Acer One AOA150 netbook WindowsXP. My netbook is working and I was Updating it…and I thought it would be nice if I had a Backup before anything goes wrong so that I could restore my netbook. My Acer eRecovery Management program is 2.1.3001, I found the download at Acer web site, I installed it because mine did not work. I installed it and I get the same, except this one works, but the only Option I have is ‘Restore’, which I do not want to do or need because my
     netbook is working. What I do want is to use the eRecovery management program to do a ‘Backup’… but I have NO option anywhere for this in the eRecovery management program except a ‘Restore’ button. I have a external USB HP slim DVD drive attached.
     How can I get a Acer eRecovery Management program that has the ‘Backup’ options? It’s driving me crazy because I have no clue how to backup this Acer netbook…. I purchased a Clickfree C-6 backup system, and this C6-Clickfree device is not able to backup my Acer netbook, and I get silly error messages.

     Thank you for your time…and thanks for the great info on this web site!

281. Jen wrote, on December 22nd, 2011:

     

     Can someone give a working link for an Aspire One GZ5 recovery disk? I know this might not be worth much for many but I need to make it work.

     Thanks in advance.

     Jen

282. Mark wrote, on January 1st, 2012:

     

     hi please help me. i have an acer d250 netbook, my hard drive just crashed and i dont have the recovery disc. i have a new hard drive but i cant load a winxp os. since i dont have the optical drive i copied the winxp installer into the new hard drive but it wont load. is there any way i can install a fresh windows xp to the new hard drive? please help. thank you.

283. LordOfChaos wrote, on January 4th, 2012:

     

     @ Mark

     Can you not run from last working time? when your computer boots it gives additional options before the OS starts (like press F11). Otherwise use a live OS (like Linux, try fedora)from a flash drive and from there install your windows xp. Or bring your hard drive to another computer and install it on a different drive, ie your new hard drive. Bring your new hard drive back to your netbook. Hit me back soon.

284. LordOfChaos wrote, on January 4th, 2012:

     

     @ Jen

     Hiya Sorry but I don’t think a link is possible, on the upside though, recovery of your files probably is.Don’t format. Try a live OS (try a live version of Fedora)from flash (files are accessible).[optional] Then install The OS of your choice (files are accessible).Hit me back.

285. LordOfChaos wrote, on January 8th, 2012:

     

     @ Mark

     How is your drive formatted?. How large is the installer?.

286. the energy egg wrote, on January 27th, 2012:

     

     Really great videos, Thanks for sharing

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