The Acer Guy

That title wasn’t meant to scare you – but prepare you.

Acer have put together a specific page to deal with Acer owners wishing to upgrade to the latest Operating System from Microsoft. You can find it here:

http://www.acer.com/windows7/eng/

Upgrade your Acer PC to Windows® 7

If you click on the link or picture above you’ll see that the page is divided into three, easy-to-follow steps:

1. Check to see if your PC is compatible with Windows 7.
2. Follow the Instructions for Upgrading Your Acer PC to Windows 7.
3. After You’ve Completed Your Upgrade, You’ll Need to Update Your Drivers.

There’s also a link to Microsoft’s Upgrade Advisor which “scans your PC for potential issues with your hardware, devices, and installed programs, and recommends what to do before you upgrade”.

Well worth checking out if you’re about to take the plunge.

You want comments? We got comments:

1. Daemon wrote, on October 28th, 2009:

   

   Checked the Acer support website for Acer Aspire 4730z laptop Drivers and they’re STILL not there. How am I supposed to update my dirvers once I get Windows 7 ? Why do they have to make this difficult? And yes I have checked to see if this model is compatible with Win7. Basically I’ll be needing the Acer Crystal Eye Webcam & Cyberlink Power Director drivers. Though the Webcam is more of a priority. I’m all set to purchase my copy of Win7 but will keep putting it off unless I can locate a driver pack for my 4730z

2. Michael Walsh wrote, on October 28th, 2009:

   

   @Daemon – Don’t do it (the upgrade). I haven’t got time to go into this right now but I’ve just discovered there’s a difference between “Compatible” and “Certified” that I was unaware of.

   It seems that in the real world “Win7 compatible” means “partially compatible” whereas “Win7 certified” means “100% compatible”. If you want more info, call Microsoft as they’re behind this terminology b**ls up.

   It looks like manufacturers of peripheral components (aka your crystal eye) webcam may or may not update their drivers for earlier machines. Unless you can find the EXACT model of your webcam and can find an alternative way of downloading it there’s precious little hope.

   I’m not entirely thrilled over this situation but I’ve been told it was like this when XP became Vista and now Win7 has continued the tradition.

   I’ll write more later on.

3. Chris wrote, on October 29th, 2009:

   

   The Crystal Eye webcam works in 7, Both the
   Bison and SuYin types.

   In fact, most all of the Vista drivers will work for 7, if it doesn’t pick up everything already.

4. Morris Lee wrote, on October 29th, 2009:

   

   Yes, in fact, it was the same as for vista before it. You used to see “Vista Capable” and “Vista Ready”(something along those lines)

   As long as it is Vista Ready, it should run 7 beautifully though, just the matter of drivers.

5. Jim Waggener wrote, on October 31st, 2009:

   

   So should I ignore the kit that Acer sent me for the upgrade (Acer Upgrade DVD followed by Windows 7 DVD, and again the Acer Upgrade DVD)?

6. Anthony wrote, on November 1st, 2009:

   

   Hi

   I have a acer 8920G laptop. My laptop is not in the compatiable list on the acer website. Would i still be able to install windows 7 on this?

   Many Thanks

7. Morris Lee wrote, on November 1st, 2009:

   

   @Anthony,

   I have Aspire 5920G, which is not listed either, but it works flawless with Windows 7.

   It is the only matter of using Vista driver for most of your devices and like nvidia or Ati driver from their official site, then you are set!

8. Jeff Hirst wrote, on November 1st, 2009:

   

   I have an Apsire 5710 which is not listed and appears to work fine with W7 64 bit and vista drivers, however I have 4g of ram installed but only 3g is usable the other 1g is shown as reserved. Can anybody suggest a solution I would be most grateful?
   My bios is v1.3 would flashing to v1.5 help?

9. Morris Lee wrote, on November 2nd, 2009:

   

   @Jeff Hirst,

   Did you change the “Maximum Memory” settins in msconfig’s advanced settings? if so, uncheck that option, it took away 1GB of my 4 GB when I did that.

10. Jeff Hirst wrote, on November 2nd, 2009:

    

    Morris,
    Yes I had! Have now unchecked but 1GB still reserved according to Resource Monitor.I also changed processor to 2 to represent dual core but that made no difference either.
    Have you any other suggestions?
    Thanks

11. Anthony wrote, on November 2nd, 2009:

    

    Hi Guys,

    Many Thanks for your reply, Will get Windows 7 on here in the coming week. I also have 4GB ram hope there wont be any problem.

12. Morris Lee wrote, on November 2nd, 2009:

    

    @Jeff Hirst,

    Did you reboot? rebooting should release the 1GB back to you.(I forgot to mention the reboot)

13. Jonathan Provo wrote, on November 3rd, 2009:

    

    @Daemon

    Don’t wait for Acer to make new drivers, they’re as lazy as a ‘buro’ when it comes to update stuff. Just download the needed drivers from the manufacturers websites directly, way more effective & up-to-date.

    To be honoust, you hardly need any drivers from acers website once 7 is installed. The only thing you really really have to do is get Intel Turbo Memory driver from Intel’s website (cause no driver installs with 7) and a Video Card driver. IF you really want all the acer buttons to work install Synaptics and Launch Manager, that’s it.

    I installed Win7 and all was working right away. But hey, I must be lucky..

14. Jeff Hirst wrote, on November 3rd, 2009:

    

    Morris
    Yes I did. I have searched the web for a fix( I am not the only one with this problem not only Acer either) beginning to think its windows bug. I might try fresh installation in the next few days and see if that solves it (for some people it has apparently)
    Thanks again

15. Morris Lee wrote, on November 3rd, 2009:

    

    @Jeff Hirst,

    you did not mess with any other memory settings did you?

16. Jeff Hirst wrote, on November 3rd, 2009:

    

    Morris
    Only those in msconfig! Bios obviously sees 4g as that was the first place I looked.

17. Morris Lee wrote, on November 3rd, 2009:

    

    @Jeff Hirst,

    I am out of ideas then, you may have to reinstall…..

18. Jeff Hirst wrote, on November 3rd, 2009:

    

    Morris
    Reinstalled 64bit…no change installed 32bit same problem, must be something to do with motherboard and the reason why Acer say the 5710 not (fully)compatible. It seems I am just going to accept I can only have 3G of ram max

19. Morris Lee wrote, on November 4th, 2009:

    

    @Jeff Hirst,

    what about BIOS update? did you give that a shot?

    if you did, then sorry to hear that you have to deal with 3GB …

20. Jeff Hirst wrote, on November 4th, 2009:

    

    Morris
    Bios update done…no change! Hardware reserved memory reserved for use with bios and some drivers for other peripherals but what?

21. Jeff Hirst wrote, on November 4th, 2009:

    

    Morris,
    Stange…I thought I updated Bios…but still shows v1.30 and not v1.50. It seems it would not install!

22. Jeff Hirst wrote, on November 4th, 2009:

    

    Morris
    Update…put old HDD back in with Vista and bios updated ok! W7 HDD reinstalled but still shows 1G reserved. Other people might like to know that there may be problems flashing Bios in W7. Still scratching my head over the missing Ram. Glad I’ve got my XP deskstop while I try to sort out!

23. David wrote, on November 4th, 2009:

    

    Hello friends

    I have an Aspire 5610 and Aspire 5630. Windows 7 is installed without any problems and everything works correctly unless the damn Orbicam (Bison drivers) grrrr … and seems that a Acer is not going to give these drivers would ¿ anyone in the same situation?

    Greetings

24. Daemon wrote, on November 5th, 2009:

    

    @Everyone, thanks for the comments good to hear some of you got your Win7′s up and running on your Acers with little or no troubble.

    My next question is quite simple… Where is the Crystal Eye Webcam manufacturer’s site for either Bison or SuYin’s. After all its a peripheral component and likely there should be drivers for those on that manufacturer’s site like you might find for a vid card manuf. Least I’m hoping.

25. Anthony wrote, on November 5th, 2009:

    

    Hi

    i also have this memory problem windows 7 32-bit is only using 3.25GB.

    If i installed windows 7 64-bit would all my applications work?

    Whats the difference between 32-bit & 64-bit?

26. Morris Lee wrote, on November 5th, 2009:

    

    @Anythony,

    when you use 64 bit os, any 32 bit software will work, some drivers too, they should work just fine like 32 bit os does. As for older 16 bit softwares, you won’t be able to run them in the 64 bit os, as they took out the compatibility of 16 bit since they only go back as far as 32 bit.

    but it looks like you have the 32 bit RAM limitation problem, not like Jeff’s

27. brian wrote, on November 7th, 2009:

    

    Hi, WARNING I have just loaded Windows 7 upgrade to my ACER ASPIRE 7530G..resulting in NO DVD..NO BLURAY this is because you will lose the ARCADE DELUXE software ..be careful…

28. Daemon wrote, on November 10th, 2009:

    

    @Acer Aspire 4730z
    Checked the Acer.ca site today, w00t, Win7 drivers in both 32 & 64 bit flavors are finally available *grin*. Now I should be able to go ahead and grab my copy of Win7 Ultimate. Hopefully everything will work without a hitch.

    Will let ya know how it goes.

    *btw:wheres the markup page for bbcode or tags
    for TAG?

29. Joshua wrote, on November 13th, 2009:

    

    I have a ACER-AM5800-U5802A model computer. My biggest problem is that I have a NVIDIA GeForce GT 230 video card and i can’t get windows 7 to recognize it. The video card is an OEM only card so i can’t go to the NVIDIA website and get the drivers. Furthermore, I don’t think the mobo drivers were installed correctly (just the generic driver windows 7 gives it) so before i can get the graphic card to work I need to install the correct chipset.

    I opened a support ticket and the technician told me \just keep checking the acer site for the drivers they should be up shortly\ BULLSHIT!

30. Sean wrote, on November 15th, 2009:

    

    I’ve got an Acer Aspire AX1700-U3700A, running Vista, seems stable and happy. But… I don’t need a modem, it has a modem, and I would like a second video card (I have a spare LCD monitor)… Recipe for happiness or for horror? Any advice out there?

    Thanks!

31. Morris Lee wrote, on November 15th, 2009:

    

    @Joshua,

    Go here, http://www.nvidia.com/Download/index.aspx?lang=en-us

    select Geforce 200M Series (Notebook) then Windows 7 so on so on, if you have more questions, fire away

32. Morris Lee wrote, on November 15th, 2009:

    

    @Sean,

    I think you have a small case don’t you? it is hard to say if you can even install another graphics card.

    As for the modem, you can just disable it in device manager by running devmgmt.msc in the run box.

33. Sean wrote, on November 16th, 2009:

    

    Thanks; I’m not too worried about disabling the modem, but thinking in terms of removing it to free up a PCIe slot. You’re correct – it’s a small case. The specs list two PCIe slots, but near as I can tell one is the current video card and the other is the modem.

34. Jeff Hirst wrote, on November 17th, 2009:

    

    Just to update regarding 4Gb of Ram only 2.99 usable(Aspire 5710). I have scoured the web and still not found the definitive answer.Some say it is the limitations of Intel mobile 945 express chipset however I fail to understand this as I get 4GB on Vista! Others say they suspect a problem with the W7 resource monitor but I still get the same result with Auslogics Boost Technology.
    If anyone has any thoughts I would be grateful.I will of course post any further developments. In the meantime W7 64bit is working extremely well(and fast) with no hangs/crashes!
    Regards
    Jeff

35. Robin wrote, on November 25th, 2009:

    

    Hi there, attempted to upgrade my 6935g to Win 7 32-bit at the weekend using Acer’s disks & instructions, & the upgrade froze twice… so decided to go for a fresh install. all’s ok with it & running well, but I lost Arcade Deluxe. managed to redownload it from Rapidshare, but when I try to update it fails – so no Bluray playback. Any suggestions? will I have to recover my Vista system & try again with the upgrade? There were 2 patches on the Acer upgrade disk, but they don’t install properly either…

    many thanks,
    Robin

36. Felix wrote, on November 29th, 2009:

    

    I have a acer aspire 6920G laptop. I recived the upgate kit acer windows 7, My laptop is not in the compatiable list on the acer website. Would i still be able to install windows 7 on this?

37. Starnamer wrote, on November 29th, 2009:

    

    Acer have Windows 7 drivers available for download (at least on the UK web site), so I see no reason why the upgrade wouldn’t work.

    Also, I assume when you say you received “the upgrade kit acer windows 7″ you mean that you used the free Vista-Win7 upgrade offer. Since they sent you the kit, I would assume that it should work.

    Of course, I don’t work for Acer (and have an 8920G not a 6920G) so it’s up to you whether you upgrade.

38. jason wrote, on November 30th, 2009:

    

    I got an acer windows 7 upgrade disk in the mail for a computer that i returned, can it be used on my gateway desktop?email me at dolphinsleb@hotmail.com and let me know thanks

39. Michael Walsh wrote, on November 30th, 2009:

    

    @jason, If it’s on the list, then yes you can.

    http://www.gateway.com/windows7upgrade/index.php

40. Micah Wangerin wrote, on December 22nd, 2009:

    

    I just tried to upgrade my 5810TZ using Acer’s upgrade DVD and the Windows 7 disks. I now have a computer running Windows 7 that doesn’t recognize the CD/DVD drive. The Acer program is asking me to re-insert the Upgrade DVD for step 3 and driver re-install — right. Insert the DVD where? The laptop doesn’t recognize the drive anymore! Argh… Their website is useless to me – I’ve searched and can’t find any drivers or info on this, just keeps directing me back to the Microsoft Win7 upgrade pages. Frustrating!

41. Mike wrote, on January 2nd, 2010:

    

    @Micah -

    I’m having the same problem, and yes, it is terribly frustrating. I’ve narrowed it down – at least on my 4810TZ – to an issue with the optical drive’s Eject button.

    Instead of using that button, use the software “Eject” option that comes up when you right-click on the optical drive. That seems to be working for me right now.

    If the computer seems to lose the optical drive, reboot it and then give the soft-eject a try. Don’t hit the physical button at all; once you do, you have to reboot for the system to see the optical drive again.

    I still don’t have it fixed, even after completing the update, but the work-around seems to be a workable, if not ideal, solution at this point.

    I agree that Acer’s support for this is useless. A bad customer experience certainly isn’t a good way to build any sort of future customer base!

    I hope this saves you a few hours of swearing and table-pounding.

42. mrbrown6000 wrote, on January 24th, 2010:

    

    hi every1
    I have Acer aspire 5720 running win7 although it is not lested in the acer compatible models list and running fine
    for who aid looking for acer crystal webcam??
    you can use the xp version crystal cam , just after installation set the compatibility to run as xp program
    to do so right click on the program.exe file in the prog. installation folder (usualy in program files) and chose properties.
    \then click on compatibility on top
    click run this prog. in compatible mode with ( xp,,,vista,,,95)
    you can use this setting with any program
    thanx all

43. Wess wrote, on January 31st, 2010:

    

    I did a fresh intall on my acer aspire 7530G.
    only problem i had was that my webcam did not work, and the windows 7 driver available could not find a webcam installed, so i tried the vista driver and that solved the problem.

44. adam wrote, on February 2nd, 2010:

    

    hi there i have a acer 6935g and just upgraded to windows7 pro. Brilliant!, but now with a few problems:

    * my cinedash meida console now does not work and there is no drivers anywere including acers own website so i cant control my volume without having to go into volume settings.

    * My speakers are just horrible they always distort and start to make a cracking sound wich comes and goes (dolby home theatre speakers) wich is really crap since i bought this laptop for the speakers! lol

    anybody got any ideas on how to resolve these problems thanks!

    basically all i need is some driver help with my cinedash and speakers cheers .

45. Ash wrote, on February 5th, 2010:

    

    GENTLEMEN!

    For those of you it helps it is with great pleasure (and weary, bloodshot eyes) that I provide you with full details of a

    !!100% WORKING 6920G WINDOWS 7 CINEDASH VOLUME-INCREMENT SYNC FIX!!

    It has been a long journey!

    To give credit where it is due, I found the solution on this page: http://forum.notebookreview.com/showthread.php?t=438633 .

    INSTRUCTIONS:

    1. Uninstall any previous version of Launch Manager. Download again, as per the link provided by Ben: ftp://ftp.work.acer-euro.com/notebook/aspire_6920G/vista/Drivers/LaunchManager_Dritek_Kilimanjaro_v2.0.00_Vistax32x64_XPx32x64.zip

    2. Unzip. Explore the new folder, right-click Setup.exe, select Compatibility, choose Windows Vista Service Pack 2, hit OK.

    3. Run Setup.exe and install. But don’t reboot yet!

    4. Now locate and explore the freshly installed folder in programs – (probably in C:\Program Files (x86)\Launch Manager)

    5. Find LManager.exe and right click. Just like step 2 select Compatibility, choose Vista SP2, hit OK.

    6. Reboot and enjoy properly synced volume, and fully functioning buttons. Weep with gratitude.

    (7. If Launch Manager doesn’t start automatically when you next boot up, use Ben’s tip above and add a LManager.exe shortcut to your startup folder)

    I hope this works for you guys. If so, please spread the word. I don’t think many people know about it yet.

46. Toyocoro wrote, on March 12th, 2010:

    

    I use Driveragent.com to search for drivers. It is a fee based service and, although not 100% accurate, does find drivers that Acer is too delinquent to post on their support site. In my experience if the driver is incorrect, the driver will not install.

    Also – this maybe a mistake that just I make – when you select your model # on the driver download portion of the Acer (US version) website, remember to select your Windows software version from the drop-down box just below the model selection boxes. There is a Win 7 compatible LaunchManager that shows up under the application tab.

47. Mentalist_Jingles wrote, on March 15th, 2010:

    

    Okay, so, I got my first Acer yesterday. The issue? The webcam is… odd. It doesn’t display normally, easier to show than to explain, here’s a SS of it; http://tinypic.com/r/j609s9/5

    I get the feeling it’s a driver issue rather than hardware, but after spending roughly five hours searching for drivers, I’ve had no luck.
    It’s an Aspire 7738G running Win 7. Anyone have a clue as to how I’d fix this?

48. Alfranz3 wrote, on March 31st, 2010:

    

    I already upgraded to Windows 7 from Vista home premium and the Arcade Instant On is not accessible anymore. The Instant-on partition is still intact but pressing the Arcade Man logo while the system is off boots to Win 7 instead of the Instant On. Is this issue resolvable?

49. Daemon wrote, on April 10th, 2010:

    

    RE: Acer Aspire 4730z notebook.

    Finally got my Win7 Ultimate ‘Upgrade’ Retail copy, and have all the drivers and manuals I could find on the Acer Support site downloaded to a flash drive. My intention is to do a CLEAN (custom)install, Vista Home Premium will go bye bye.

    Two things, I’m concerned about.
    (1)do you think a BIOS update will be neccessary?

    (2)what about the hidden Acer partition?

    Has anyone successfully put Win7 Ultimate into an Acer Aspire 4730z from an upgrade retail copy and lived to tell about it? I’d appreciate any advice before I begin my install. TYVM.

50. Morris Lee wrote, on April 10th, 2010:

    

    @Daemon,

    BIOS update should not be required, as windows 7 and vista are almost the same, except tweaked. so all hardware should work just fine.

    Acer hidden partition like the recovery might still work if you do clean install, if you have Acer instant on, that might not work if you do a clean install

51. Daemon wrote, on April 17th, 2010:

    

    Went ahead and took the plunge, did a nice CLEAN install of Windows 7 Ultimate (32bit) on my Acer Aspire 4730z. Went good, everything worked out allright. the only problem I’m experiencing at the moment is the Launch manager, so going to give that a compatiblity treatment and see if that fixes it.

    Additionally it must also be noted that earlier with Vista Home Premium and the Acer Bundle my Windows Experience Index was at 3.1 and since has moved up to 3.3 which IMHO is significant; considering the only things from acer besides drivers for the hardware is the bison “CrystalEye” webcam and the Launch Manager.

    Running two external 22″ Acer widescreen monitors on the wings when I’m at home; one connected directly to vga and the other through an ArkView Vga to Usb for less graphics extensive tasks. Three screens total w00t! All I need now is a sweet HDTV to mount directly above them heh. The ArkView box will be nice later on too since it handles vga/dvi/hdmi so it does leave possiblities.

52. Daemon wrote, on April 18th, 2010:

    

    Noticed, something odd… my Atheros AR5B91 wifi adaptor seems to be a “b” now… when its supposed to be an Atheros 802.11 a/b/g/n Dualband Wireless Network Module. And yes, I used the 32bit drivers for this model from the Acer Canada support driver downloads for Windows 7 Ultimate, was I given the wrong one? Looking around in the adaptor properties there doesn’t appear to be any setting to restore it back to wifi 802.11 a/b/g/n Dualband Wireless. The driver version according to device manager is 8.0.0.238. I want it restored back to full working a/b/g/n. Am I lacking SignalUp/Nplify WLAN?

53. Dallas wrote, on April 26th, 2010:

    

    I have an Aspire 8920 and I am ready to thorw it out the window. Did the Windows 7 upgrade…computer ran so hard and shut down every 10 mins to hour. Did a recovery bcuz I thought rmy software was messing up my system…then finally did a clean install today. Still on fire. Where i purchased said “No Problem”. Got the BIOS cd download….not for 64 bit systems…oiiiiii !
    SO, now, I am going to go back…do a full REMOVAL of 7. Put all original VISTA back in and forget this mess. I just want to USE my computer adn get back to work!

54. Daemon wrote, on April 27th, 2010:

    

    @Dallas,
    Sounds to me like you might have missed some steps. The first thing you need to do is grab a Thumbdrive and get yourself onto the Acer website and go to the Acer Service & Support section, then to Driver downloads where you can then click on Notebooks – and go to your product model, once there grab ALL the drivers, applications, patches, doccuments, and just incase any BIOS files for your model. It is likely you won’t need to do a BIOS flash its just good practice to have them on hand incase of. Downloading drivers one at a time is a drag I know, since Acer doesn’t give people the options to “download them all” in one nifty package.

    Your next order of business is to run over to, SevenForums and read through this page a few times and maybe have the page up on another pc if possible or printouts to follow while you’re doing the actual install. http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html?ltr=C This helped me a LOT during my makeover, and my model is older than yours.

    After this, pop in your Win7 upgrade media, shut down your laptop and go right to your BIOS (F2) during system boot, right before windows loads and set boot order to the dvd/cd drive. Following this do your Win7 *Clean* (Custom) install; skip putting in your product key until after you’re sure everythings working, you have 30 days to do that so no worries there.

    Pay attention to the directions on SevenForums step 7 & 8. Once you get past this and your install is complete and Win7 finally gives you the desktop, then you can start extracting your drivers from your thumbdrive and run the setups for each one. The order you run the setups in doesn’t really matter but I’d personally put priority on the Chipset and Graphics drivers first and finish off with the webcam, cinedash, and launch manager.

    Once you’re done all this tedious work, your Win7 ought to be working allright, let it fully update via windows update before you do any tweaking or setting up your desktop your way. Maybe run Win 7 for a day or two to ensure everything is working once you’re satisfied you can then go ahead and Activate it with your product key and make it permanent.

    Wishing you the best in your endevour.

55. George wrote, on May 11th, 2010:

    

    I have an aspire 5920G. I also upgrade my pc to a win7 but the media touch buttons on the right wont work. I tried anything possible I could do but they still wont work, any suggestions?

56. George wrote, on May 11th, 2010:

    

    Hello, I have an aspire 5920G and I just upgraded it to Win7. The thing is that all drivers would work apart from the media touch buttons on the right. It looks like I cant find any sort of drivers for that. Any suggestions? :/

57. Morris Lee wrote, on May 12th, 2010:

    

    @George,

    You would need to remove any touchpad driver you might have already tried installing and install the synaptics touchpad driver from the acer’s website, here http://support.acer-euro.com/drivers/downloads_gd.html

58. George wrote, on May 12th, 2010:

    

    I already have and the setup fails to install. I had to download the vista version of it and works fine apart from the media touch buttons. :/

59. Morris Lee wrote, on May 13th, 2010:

    

    @George,

    that is weird, since I am using the Vista one, and it is working just fine for me ever since. do the lights lit up?

60. Tberg wrote, on May 15th, 2010:

    

    @Morris

    Since i did a fresh install of Windows 7 Ultimate x64

    I’ve lost Acer Arcade Deluxe, not a problem for me since i got Windows media center instead.

    However, i still cant get the media keys to work.

    I have your version of the Launch Mangager. “V12.2-64bit win7″ Works great, its pretty cool, credit for that one

    And i have the win7 x64 synaptics driver, DL’ed from acer website.

    Now i’ve tried to install the vista version instead, it wont allow me, so i tried to remove the driver first, but i can’t figure out how to do that. SInce it is not listed as other programs useually is.

    can you help me out?

61. u6b36ef wrote, on May 25th, 2010:

    

    @ Tberg,

    I think I’ve understood it that you are trying to uninstall, ‘win7 x64 synaptics driver, DL’ed from acer website’

    I think I have the suggestion that will work.

    Start: control panel: device manager: mice and other pointing devices: Synaptics PS/2 port touchpad: (driver tab) – Uninstall.

    U6b36ef

62. Eteyen wrote, on July 21st, 2010:

    

    Hi,

    I have an acer 7738g and I upgraded to windows 7 64 bit from vista 32 bit and its been working fine. Problem is that the cinedash media console volume slider has stopped working and i cant figure out how to get it work. I’ve tried a few things, none of which seem to work.

    Any help would be greatly appreciated

63. Morris Lee wrote, on July 21st, 2010:

    

    @Eteyen,

    you need to install the touchpad driver for your laptop directly from acer’s driver page AND launch manager for the cinedash to work. if there is no 7 version, you can use Vista 64 bit drivers, they should work just fine, force Vista compatibility and you are good to go.

    Morris Lee

64. Eteyen wrote, on July 21st, 2010:

    

    I’ve done all that, but its still not working.

65. u6b36ef wrote, on September 25th, 2010:

    

    @ Eteyen,

    Read: Ash wrote, on February 5th, 2010: (if you havn’t allready)

    It might work for you.

    U6b

66. Gan wrote, on September 27th, 2010:

    

    Hi all,

    I have many of the same problems above with my 5920G and Win 7 clean install. It seems that the acer website is full of downloads that don’t seem to work. Current problems are:

    1. Touchpad synaptics driver – downloaded the vin7 driver from the website and it says install failed. I will try the method above and remove the driver and go for the Vista version and see what happens.

    2. My Blu-ray drive is being recognised (thankfully) but I have no software to play BR discs as Acer Arcade Deluxe has been wiped and is not available for download from the Acer website. How do I play BR discs now?

    3. The bluetooth driver software doesn’t install – it says bluetooth device not found when trying to install the driver. The bluetooth button on the RHS of my laptop works but when I press it, it says bluetooth disabled and you cannot seem to turn the bluetooth on by pressing it.

    4. It seems after the upgrade, my 250gb HD only has the partitioned 110gb left!!

    My 5920 wasn’t supported in the Windows upgrade so I did a clean install, acer have messed up a lot with their drivers and lack of technical support (seriously, 50p a minute, 9-5.30? I can’t call from work as these premium numbers are banned, and 50p a minute is a joke!!)

    Any help much appreciated.

67. Brad wrote, on October 3rd, 2010:

    

    does anyone know the driver name required for the CineDash Touch Pad on the Aspire 6920G?

68. Adam wrote, on October 31st, 2010:

    

    Guys, I have a 3810T timeline, I’ve recently installed the win7 enterprise 64bit, it works much better, but….

    For some reason, when I try to resume from sleep mode by pressing the power button on the top left side, it just wouldn’t power it back, for all I know there just isn’t any other way to wake it up. I’ve installed the launch manager, and all the other acer specific buttons are responding, other than this power button, I will really appreciate any help with this annoying problem.

69. Shanny wrote, on November 7th, 2010:

    

    Fairly successful install of Win7 Pro 64bit on my Acer Aspire 5920g.

    Have everything functioning except the media control buttons on the rightside keyboard.

    Tried some of the suggestions to no avail.

    Looks much better, but honestly haven’t seen a performance difference. except that some apps take longer to open.

70. Phoebe @ Provo 4G Wireless wrote, on January 22nd, 2011:

    

    Hello there, just wandered by. I have a Provo 4g website. Can’t believe the amount of information out there. Not what I was looking for, but nice site. Have a great day.

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