The Acer Guy

Once again credit to Jeremiah for this.

You either love them or hate them.

No Comments »

There is something about events like this that transcends all words, all feelings, all thoughts.

The picture you’re looking at is me and my new son, Alex who arrived late Saturday night. Why pictures of me? Because if this blog’s going to have the slightest chance of surviving, it’s going to have to be a lot less about faceless support queries and a lot more about the people who work in, for and around Acer.

That’s why I chose to put the word “guy” in the name in the first place.

I have been getting quite a few mails from people asking for technical support. Some of the questions have been eye-openers for me and have taught me more about my job than anything I’ve done while working for Acer. But others have been sharing disappointment in Acer, its products and support services as if trying to prove a point.

There’s a flip side to all discussions of course. Nobody thinks that opening a blog is all glory and pats on the back. You open the doors on behalf of someone else and the complaints will arrive and I have been both expecting and learning from them. But unfortunately for anyone thinking this is a platform to get under Acer’s skin I’m afraid it doesn’t go much deeper than that.

This blog is a window onto Acer’s world and I’m really glad it’s here. It’s put new life into the work I do and has taught me to feel, respect and listen to the voices and concerns of anyone who has anything to do with Acer. What it isn’t - at least for now - is a window for Acer onto The Acer Guy readers’ worlds. By that I don’t mean that Acer isn’t looking - they have eyes and ears everywhere. What I mean is that this blog isn’t connected to the inner workings of Acer other than the fact that I know a few email addresses and am persuasive when I write.

It’s just me (and Simone) who kind of like what we do and get a lot out of extending the reach of our own individual professions.

So by all means ask for help. Keep sending in questions as 9 times out of 10 they’re great ideas for posts (I promise I’ll post the How to put XP on 5920 soon). Just don’t expect me to rattle cages inside Acer, hold meetings, lynch senior managers and settle your scores.

Now that Alex is here, I’ve got my own battles to fight!

4 Comments »

Was it me or was the site down all afternoon?

I won’t know until later on but my Google Analytics page tells me we had a blip.

Have any of you noticed the Twitter widget over there on the right. I put it there as I’m convinced most of you don’t know what I do during the day and just choose to ignore you

Call it paranoia. Call it transparency… Now you’ll know.

No Comments »

Hey guys,

Just a little post to warn you that I might be a little slow in answering mail, comments, requests and invitations (yeah right).

It happens to all of us every now and then and tomorrow morning it’s happening to me. I’m going to the beach where I’ll be able to test my new Vodafone UMTS connection out (when no-one’s looking of course). That’s right, The Acer Guy’s going on holiday. No not Jing, the other Acer Guy, the sad one who thought it’d be a good idea to build a bridge between the company he works for and the people it sells its wares to…

But the show will of course go on - that’s why I put that Captcha thing at the bottom of each comments section so you can moan, drone, rave or slave even if I’m not biologically attached to my notebook for a day or two or more. I’ll still be checking in each day, but not posting reviews till 3am (they’re amazing screenshots though, aren’t they ). OK I’ll make 1 exception: Jing and his Oblivion update which I’ll add to the original review rather than making a new one.

In late September Acer will hold its annual global press conference where it will announce to the world what’s what for 2008. That should give us something to talk about unless of course we decide to go off on a tangent of our own Whaddya say Jing??

4 Comments »

What do you get when you cross street culture with the IT world?

You get weird pieces like this. Or is it a tag? No maybe it’s just a throw up…

Whatever. I personally can’t see this appearing soon on, say, an Aspire iDea..

No Comments »