The Acer Guy Forum

The Acer Guy Forum » Problem corner

1. 

   Posted by: Aleina
   Member

   Greetings from a complete newbie to netbooks. If you permit me,I would like to enlist your help with troubleshooting the wifi connectivity of my partner´s netbook. I have little information as we are 7000 miles apart and the wifi was supposed to be our medium of contact :cry: , but I will tell you what I know :

   1. The AOD250 works perfectly with normal broadband.
   2. It sees the available networks,but when trying to use one ,it returns the message of low signal strength
   3. It has been tested in 2 or 3 different geographic locations with different routers all the same result.
   4. In the open air with line of sight to where the common router is located same result.
   5. he is using XP
   6. other devices work fine from the same router,although not exactly in the same location.(boat marina)

   I wonder if I could ask you to throw out some ideas as to where to look . He has had an IT guy look at the thing, but even he is scratching his head. I did look at other wifi connectivity issues on this forum,but none seem to relate to this model/problem.Many, many thanks in advance for your help .

   Posted 1 year ago #
2. 

   Posted by: Ugge
   Member

   I assume this is about laptops internal wifi?
   Have you tried with external usb wifi card?

   Is the warranty still void? If it is, you should take the laptop to warranty service because there might be some issues with the wifi card or wifi antenna, loose connection or bad wifi card.

   Posted 1 year ago #
3. 

   Posted by: Snuffy
   Member

   You might check as see what the ROUTER is set for. B/g/n and what is the XP wifi setting.
   and 6. other devices work fine from the same router,although not exactly in the same location.(boat marina)- not exactly - if very vague. Not exactly (3 ft) can cause a difference of 5 bars to 1 bar -

   Posted 1 year ago #

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