The Acer Guy Forum » Problem corner
Acer Aspire One shut down issue
(88 posts)-
Posted by: indy2588
MemberI'm having the same problem. I tried to reset it several times as mentioned in other posts but still no luck. I do not hear a fan running at all. It shuts down at exactly 1min 7 seconds after startup. I couldn't find my receipts anywhere and I think its out of warranty anyway. I dismantled the laptop following the youtube video: http://www.youtube.com/watch?v=Z1MBuizr_s4&NR=1.
I found the fan module and disconnected the fan. Using a 5 volt power supply I connected the fan to 5 volts and found it to not be running. (Red wire is the tach by the way, gray wire is positive and black is negative) I removed the fan module and cleaned it out with rubbing alcohol and then blew air through it. I then found it to operate when I hooked it up to the 5 volt power supply. I then re-installed the fan and re-assembled the computer. The computer is back up and running great. I would guess that the processor was shutting down when it doesn't see fan RPM after 1 minute.Posted 2 years ago # -
Posted by: AcerAspire68
MemberHi. Im having the same issue.
"
1. Unplug AC
2. Unplug battery
3. Hold power for 20 secs
4. Plug in AC (no battery)
5. Power on
6. Wait a couple seconds so you know it's booting, then plug in the battery"
I'm going to try this, but before I try it, I have a question. Could I damage the laptop or the battery if I plug in the battery while the computer is working and AC is plugged in too?
THANKS!
Posted 2 years ago # -
Posted by: wl1990
MemberThis problem must be an epidemic. I have had my Aspire One for less than one month. I bought it because I travel a lot for my job. It was terrific - until I went to use it earlier this week and it automatically shut down while starting up Windows. I thought it might be a software problem or bad hard drive, but after reading these posts it is DEFINATELY a defective fan. I noticed the fan on my unit was not running during start up. MY FIX. I tried the "freezer" solution mentioned above - - not only did it get the unit to boot up - - it seems to have fixed the fan. Weird - - it's about as reliable as numerology, but for whatever reason - - it seems to have fixed my netbook - - at least for now. I assume the fan is still going to be a problem, but at least my computer is working for the moment. Good luck to all and thanks for the posts - - this board probably saved me hours of wasted time on useless tech support lines and lots of wasted money sending a product back a half dozen times to be fixed.
Posted 2 years ago # -
Posted by: Charles Ferrell
MemberFYI.. I have an Acer Aspire One AOA 110 that I bought a few months ago. Everything was great til I upgraded the bios from 3309 to 3310. As soon as it came up, it shut down after about 10 seconds. I tried the hard reset and that has worked (so far, knock on wood)... it's been up for 15 minutes. I'll post back if it starts acting up again. Otherwise, that fixed it.
What I did:
1. Remove battery.
2. Hold power button for 60 seconds.
3. Let go of power button.
4. Plug in AC power (battery still removed).
5. Power on the laptop (batter still removed).
6. Let run for a few minutes.
7. Re-insert the battery.Posted 2 years ago # -
Posted by: imyourpal
MemberClick on the battery icon at the bottom, it then displays a menu about Power Management, change the settings to the one suits you. I changed mine to ALWAYS ON, and others etc. It must be the HIBERNATE mode which I thought it was the auto power off.
It stays on now no matter how I vibrate/move it, or close the lid or even unplug the cord while charging the battery.Didn't realize that it had such fancy feature for a low-priced laptop.
Posted 2 years ago # -
Posted by: dmgualb
MemberWell, mine AOA150, about 9 months old, had this problem I few times. I always before tried to remove the battery, boot using the power coord and then reincert the battery. I think that, if it´s really a mechanical fan failure, the vibration of removing and reincerting the battery may in some cases unstuck the fan too, and maybe that´s the reason why the remove-reincert battery procedure also works for someones. Next time i´ll try only the tap on the bottom method and post here the result.
Anyway, do somebody know a permanent solution? (Clean? Lubrificate?) I don´t feel confortable having to tap the bottom of my computer from time to time to make it work, and I guess that if the fan is defective, soon it will stop working at all...Posted 2 years ago # -
Posted by: Joe
MemberI had similar problems with a 6 month old Aspire one netbook. Boot up was ok and I saw my desktop for about 2 seconds before it powered off. I flashed the bios, with no change in symptoms. BTW - I could hear the fan running, so no problems with overheating. I followed instruction posted earlier, and it worked.
1. Unplug AC
2. Unplug battery
3. Hold power for 20 secs
4. Plug in AC (no battery)
5. Power on
6. Wait a couple seconds so you know it's booting, then plug in the batteryThanks everyone - does anyone know if this is a systemic issue - is there a permanent fix.
Posted 2 years ago # -
Posted by: matrix321
MemberThank you MonkeyLoveBanana!!!!
I had the fan-shutdown-issue with my modded aao110
touchpanel, 60gb hdd , 1,5 b ram. no warranty ;)))I dismanteled the case cleaned the fan, made a static reset.... no success....
I got angry ... ;) ...
... and so I hit my acer 3 times at the bottom near the fan *yippie* and the fan works again.
Never thought this would work
Posted 2 years ago # -
Posted by: pfeltz77
MemberWow!! the tapping did get my power on, but i'm still dead. I wish I had seen this before I tried the bios thing. I think I may have toasted my Acer. I've since tried the bios upgrade and I have no response now. Any ideas?? Is it possible that I toasted this thing by trying to update the bios with the power shutting down. I now get a power light, but nothing else. Any help would be awesome.
Thx in advance
Posted 2 years ago # -
Posted by: Quickie
Member[Acer Aspire One shuts down after 30 seconds SOLVED]
Dudes,
I have been reading these forums for the whole weekend about the shutdown problem with the Acer Aspire One AOA150.
Tried all the solutions, including taking the netbook apart, and nothing worked.FINALLY I GOT THE SOLUTION THAT WORKED FOR ME!!!! :-)
Basically it is the CPU overheating. I think whatever controls when the cooling fan switches on does not do its job with the latest BIOS update (Which IS needed to get the battery to charge).
I installed: Acer Aspire One (AA1) Fan Control for Windows XP/Vista.http://www.computentsystems.de/aceraspireonefancontrol/
Monitor the CPU temperature and set accordingly.
Hope this will save others the time I had to spend on it
Posted 1 year ago # -
I've been reading these posts looking for a solution to my Acer Aspire One problem, which I'll describe below:
Equipment: Acer Aspire One AOA150, WinXP, 160 Gb HD, purchased w/6 hour battery but recently had to replace with 9 hour battery purchased off eBay. Owned it since Dec. 2008.
Problem: First occurred w/in last month or so. With no warning, unit (briefly) flashed a 'blue screen' and totally shut down. Restarted OK, but later on it did same thing except instead of shutdown it went to the BIOS setup screen. Only thing was that I couldn't get out of it because when I did F10 (Save & Exit) it wouldn't do so, nor when I did Exit w/o Saving. Had to power down with 'Power' button.
Next day I could log on to Windows and work for a few minutes but then same thing happened. Tried over and over to get it to stay on but no success. I did notice that when the unit had been left to sit for extended period, I got longer working life before shutdown occurred. An IT friend said it may not be HD, but instead could be a fan issue.
Ran out to purchase external HD (long overdue) to attempt to salvage data in case HD was beginning to fail. NOTE: I had noticed in past month or two that what I thought was fan noise had become somewhat louder than before.
With new external HD in hand, I powered on unit with these precautions: I sat it on top of a couple of blocks on the kitchen table, so there was about 2 inches of air space beneath the unit. While I was working with it, I kept running my hand beneath it to feel if the air was getting too warm. If it did, I blew underneath it to keep the hot air from building up. I wound up getting 3 or 4 hours of trouble-free work time in which to back up the most critical files to the external HD (whew!).
After this, though, the problem got bad enough that I couldn't work with the thing anymore. I had also purchased a SATA/USB connector cable with which to remove the HD and plug it into another computer to test it and/or extract the remaining files. I bought it at same time as external HD, because I wasn't sure I would be able to get the Acer running long enough to copy files from it. However, as it turns out you can't directly copy user files from a HD to another computer because they're inaccessible if your Windows profile is password protected.
Anyways, since my Acer doesn't have the access panels through which to remove the HD, I had to do a disassemble to get at it. While doing so, I noted that the fan had tons of dust all over the blades, and there was a good bit of dust elsewhere inside the unit, too. I blew it all out real good with compressed air.
That's when I started searching the web for help deciding whether it was a fan issue or hard drive beginning to fail, since I needed to know which piece to order over the web. And, that's when I found this forum.
Based on what I've read on this thread, I feel pretty sure my problem is with the fan. It's probably not even bad, but just too gunked up with dust to spin freely. I'm going to reassemble the unit, with the existing HD, and see what happens. Maybe I don't even need to but ANYTHING new since I've cleaned it out now.
After I complete that, I'll post the results to let everyone know if that's what it turned out to be.
PS: It turns out what I thought was the sound of the fan spinning was actually the sound of the HD spinning. I discovered this when I plugged the removed HD into my other computer and heard the sound when it started spinning. So, I can't say for sure whether my fan was working at all beforehand.
Posted 9 months ago # -
Well, no luck.
I reassembled everything and powered it up. At first things looked good. The unit powered up and I logged onto WinXP with no trouble--although it DID take quite awhile to go through the process.
The bad news is that after some time less than an hour, it did the same old thing and went to the BIOS screen. Then, I tried tapping hard on the case near where the fan is mounted. This bought me a good deal more time (which BTW, allowed me to do some more backing up on my external HD). But, in the end, I saw the blue screen flash briefly (it showed something that included, "preparing memoery dump..." before quitting) and then it went again to the BIOS screen.
I think I've pinpointed the trouble as a bad HD though. I noticed that there was no HD listed in the BIOS screen. Later, it wouldn't even boot to the BIOS screen, and only said, "no bootable device found" on a black screen.
So, I'm now online trying to find the best price for a replacement HD for the thing.
Posted 9 months ago # -
Posted by: consigcody
MemberY'all are gonna think im crazy but all i did was when it was powering on tap on the the bottom where the fan is and it will work o.o my grandpas was having this problem and so was my friend so for my grandpas i just slapped the bottom of it and walla so on my friends i was more careful and i just tapped around and when i got to the fan it worked!
Posted 7 months ago # -
Posted by: angel44
Membermy sons acer one zg5 would start up would not load in safe mode. When choosing start normally windows xp would show then it would shut down or show blue screen of death.
I tried a BIOS update = didn't help
What did help was some advise from this forum:
1st tap circle under laptop were fan resides as the fans tend to stick.
For mine I also had to press alt F10 at post to enter recovery. Of course choosing this option will lose data but, computer works fine now.
Thank you, didn't have to purchase a new hard drive, or fan or battery :)
Posted 6 months ago # -
Posted by: vbmds
MemberMy daughters A110 has this shut down issue now and again.
The solution I have found the works every time, thus far - hope I'm not going to jinx it lol, is to simply give the unit a 'pat on the back'.
I read somewhere on the web when it first happened; that the CPU cooling fan can become unseated and either stops working or becomes ineffectual if still working and the unit then overheats and shuts down. The pat on the bottom of the unit reseats the fan and resolves the overheating shut down issue.
Posted 4 months ago # -
Posted by: john3011
MemberI had the very same problem and did some investigation work and some reverse engineering.
There seems to be a couple of things causing over heating and laptop shutting down. first the over heating issue can be caused by built up static which turning off power disconnecting AC and battery then holding down power button for 60 seconds purges static. second issue over heating- cause by built up dust and fluff in fan area.unscrew back panel and clean all mesh on vents on rear of panel.2- unscrew , unplug fan and remove. use hoover and tooth brush to clean heat sink then use compressed air to blow out dust hoover cannot get at.Last thing i found was a problem regarding power AC input terminal.When you open and close the laptop the wires from built in power socket break due to stretching if the screen is opened to much. Undo the housing that surrounds the AC socket and you should see red and black power cable. check to see if any have broken away and if so solder back into place.I added a cable to to the existing broken one to give it more length to allow movement.Since doing this my Laptop no longer is over heating nor shutting down, plus since soldering the wires back into place my batter no longer drains and gets a full charge.
I hope this helps those with Acer Aspire 6920s as ringing Acer tech support is a waste of time.if you need further info on above solution email at john301@indigo.iePosted 3 months ago # -
Posted by: Savage
MemberI love you guys!! My Acer did the same thing and I was panicking. It's my work pc and without it, I can't make $$. Plus I have alot of high dollar programs on it. Long story short, I found this forum and now love you all! LOL!
I tried the tapping for the fan, didn't work. Then I tried the 20 second battery thing. It worked! I don't know if they worked together or what. I'm just very grateful it did!
THANK YOU SO SO MUCH!!!
I'm telling my friends about this forum. ♥♥Posted 3 months ago # -
Posted by: wwill
MemberThis is wierdness! I did the same: blowing out the fan , holding the power button in for 20 secs====and now my AOA150-1126 is working. There is obviously some engineering glitch connected to the BIOS flash and Acer isn't telling anyone. THX for your site!!!
Posted 3 months ago # -
i have same issue on my aspire 8920g, automatic shut down. when using battery is just run fine. but plugging the ac adaptor it just turn off and boot again.
can i possible use these step
1. Remove battery.
2. Hold power button for 60 seconds.
3. Let go of power button.
4. Plug in AC power (battery still removed).
5. Power on the laptop (batter still removed).
6. Let run for a few minutes.
7. Re-insert the battery.hope it works
Posted 1 month ago #
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