The Acer Guy Forum

The Acer Guy Forum » General Discussion

1. 

   Posted by: LollyOllie
   Member

   My 8 month old Acer 6930 crashed. I never created any recovery discs, nor do I have a back-up.

   I cant get to the desktop. I want to save my data. I was wondering if purchasing the $20.00 recovery CDs available for purchase from the Acer site fix my problem?

   problem signature reals corrupt file & CHKDSK shows corruption...

   My 8 month old (64 bit) Acer laptop will not come up to a menu screen. I turn it on and it goes to Startup Repair screen. It searchs for problems, but then tells me it cant repair computer automatically.
   I know very little about computers, but after a little research I am sharing the information below in hopes that some kind person can provide insight. Stupidly I had not Backed Up in quite a while and I cant get to a recovery point. Nor was I originally supplied with a CD. While computer dumb, I am pretty good at following tutorials.
   ..... Any and all help much appreciated!

   X:\Windows\system32>chksdsk (why not a C Prompt ?)
   The type of the file system is NTFS
   The volume is in use by another process. Chkdsk
   Might report errors when no corruption is present
   Volume label is PQSERVICE
   WARNING: F parameter not specified.
   Running CHKDSK in read-only mode.
   CHKDSK is verifying files (stage 1 of 3)…
   9 percent complete (8180 of 9088 file records processed)
   Attribute list entry with type code 128 in file 8872 is corrupt
   Deleted corrupt attribute list entry
   With type 128 in file 8872
   Attribute record (128.’’’) from file record segment 8938 is corrupt
   Attribute record (128.’’’) from file record segment 8942 is corrupt
   Attribute record (128.’’’) from file record segment 8958 is corrupt
   Attribute record (128.’’’) from file record segment 8972 is corrupt
   Attribute record (128.’’’) from file record segment 8992 is corrupt
   Attribute record (128.’’’) from file record segment 9006 is corrupt
   9088 file records processed
   File Verification completed
   10 percent complete. (1 of 6 large files processed)
   File record segment 8938 is an orphan
   File record segment 8942 is an orphan
   File record segment 8958 is an orphan
   File record segment 8972 is an orphan
   File record segment 8992 is an orphan
   6 Large files records processed.
   File Record segment 9006 is an orphan.
   Errors found. CHKDSK cannot continue in read-only mode.

   ---------------------------

   Startup Repair has tried several times but still cannot determine the cause of the problem

   Posted 2 years ago #
2. 

   Posted by: TechieDiva
   Moderator

   short answer. no.

   the recovery media will wipe your drive and you will lose your data.

   easiest way is to take it someone and have them pull the drive, hook it up to another computer and copy data.

   Once done, you can run your own recovery via Alt-F10.

   Once the unit is recovered, you can then burn your own recovery media. However, I don't recommend using the CD's unless the HDD Alt-F10 recovery fails.

   Posted 2 years ago #
3. 

   Posted by: Peter
   Moderator

   Any computer shop will be able to pull the HDD and get your data backed up. If you have another computer you can buy a EIDE/SATA to USB adapter pretty cheap these days, check out newegg.com , and do it yourself.

   Posted 2 years ago #

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