The Acer Guy Forum » Problem corner
Aspire Revo 3610 wireless 802.11n
(10 posts)-
Posted by: grahamen
MemberOk, I've done a little research.
The wireless chip inside the Revo is an Atheros AR5007EG.
According to the product spec (Atheros website) of the Atheros chip in the Revo it doesn't support 802.11n.
So, ACER advertise the product as having 802.11n and it only has b/g.
I've contacted ACER support (hopeless). They say contact your supplier. I emailed Simply ACER with all the details, no response yet.
Why is this a pain? The REVO 3600 had b/g so I thought I'd wait for the new dual core 3610 with the n-spec as I wanted to stream video wirelessly around my home. It's a great PC for the price but no n-spec! Awaiting Simply ACER's response. Anyone else got this issue?Posted 2 years ago # -
Posted by: TechieDiva
ModeratorDouble check your data.
The AS3610 uses the Atheros XB91 (AR900x) chipset which does support 802.11N. Of course, it only supports N at 2.4GHz.
I would verify your router settings and capabilities. If you have a dual band router that only does N @ 5GHz that could be your problem.
Posted 2 years ago # -
Posted by: grahamen
MemberI'm interested in your comments TD.
When I check the properties of the wireless network it shows Atheros AR5007EG. I then checked the Atheros website and the spec. showed 802.1b/g.
Where do you see Atheros XB91 (AR900x)?
I have a single band Linksys @ 2.4GHz. My other PC is 802.11n and I get up to 300Mbps with that.Posted 2 years ago # -
Posted by: Peter
ModeratorDepending on where you purchased the Revo from will mean that it may have slightly different specifications. Often retailers and other companies will ask a system builder to custom build a machine to hit a certain price point. I would check with the place of purchase and also double check what they are advertising their version of the Acer Revo contains for a wireless card. If they advertise a Wireless N card then that company owes you a wireless N card, refund etc.
Posted 2 years ago # -
Posted by: Paul Smith
MemberI've just bought a Revo 3610 P/N 92.NVFYZ.U2N from Play.com, a Jersey-based outfit. It's 4Gb memory with the 500Gb HDD. It's basically a well-designed machine with all the things you need for a home entertainment centre. Then the big let-down. Play advertised it as 802.11n - essential for HD video streaming. When I found I was only getting 50Mbps I checked the wireless chipset and found the Atheros AR5007EG, as described by @grahamen. I'm complaining to Play for a start as that's your first recourse under the Sale of Goods Act, but I've just ordered an 802.11n dongle, a Trendnet TEW648UB, to get me onto my recently acquired n router. I am really annoyed about this. To cap it all, my son (in Auckland) has just bought the same kit from Taiwan, and it has the Atheros AR5B91 n chipset in it !!
Posted 2 years ago # -
Posted by: GeorgeStark
MemberI've recently bought a Revo 3610 on the back of it being advertised as having 802.11n capabilities. My intention was to stream HD content over my WiFi connection from my PC, which is basically as far away from where the Revo would be living as is possible, whilst still being in my house!
Once it was all up and running, I was suspicious that it wasn't operating at 'N' speeds, so borrowed a friend's 'N' router to perform some tests with. No matter how hard I tried, I couldn't get it to connect at 'N' speeds.
After looking at various forums (and much nashing of teeth), it seems that a lot of the Revos are being falsely advertised. I've read numberous posts which indicate that it's basically a lottery what spec WLAN you end up with. My 3610 was a Linux version and I've heard it suggested that ALL the Linux versions being sold in the UK are 802.11b/g ONLY.
I'm really annoyed about the whole thing and I feel your pain, I really do.
Posted 2 years ago #
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