The Acer Guy Forum

The Acer Guy Forum » Problem corner

1. 

   Posted by: Dmac47
   Member

   My Aspire 6920 acer crystal eye camera works fine it seems, I can take pics with it and see myself and the backgorund, but when I try to send my webcam to contacts on MSN it worked fine up until a few weeks back, now it just shows a camera with a red x on it?

   When I check on video set up on MSN it seems to be ok?

   Any solutions?

   Posted 1 year ago #
2. 

   Posted by: cyberion1985
   Member

   Hello Dmac47,

   First I would confirm the settings in the MSN options and confirm that the crystal eye is actually chosen as the capture device for MSN.
   Then I would install another program that uses camera and see if that program can pick up the camera. If that program does then I know there's a MSN configuration problem. I would recommend to uninstall and re-install the MSN software - Also to make sure you install a newer version.

   I would then uninstall and re-install the Acer Crystal Eye....

   Vista Driver download(32-bit)
   _______________________
   http://global-download.acer.com/GDFiles/Driver/Camera/Camera_Suyin_v2.0.4_Vistax86x64_XPx86x64.zip?acerid=633639764176206656&Step1=Notebook&Step2=Aspire&Step3=Aspire%206920&OS=V10&LC=en&BC=Acer&SC=EMEA_27

   Windows 7 Camera Driver(32-bit)
   _______________________
   http://global-download.acer.com/GDFiles/Driver/Camera/Camera_Suyin_3.0.6.3_W7x64W7x86_A.zip?acerid=633921346856756118&Step1=Notebook&Step2=Aspire&Step3=Aspire%206920&OS=712&LC=en&BC=Acer&SC=EMEA_27

   Then, I would check if there's not another application that is using the camera. Sometimes, systems tend to get picky : When one application uses a device like that, another can't use it at the same time. See if you don't have another program that makes use of the camera when you try to use MSN.

   Posted 1 year ago #

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