The Acer Guy Forum » Problem corner

Recovery discs won't work!

(1 post)
  • Started 1 year ago by Dreadgerbil
  1. Posted by: Dreadgerbil
    Member

    So I bought a used Acer Aspire 5050 a few months ago and it has been working like a champ since I updated it to Windows 7 when I got it.

    Yesterday morning it wouldn't boot properly and I was getting an error that read, basically:
    Media test failed, cable not connected, could not find operating system.

    Well, no problem since I had the nice recovery discs.

    However, the recovery discs stall on the initial system disc at stage 2: Checking password.

    It doesn't give me a dialog box to type in any password, I'm not sure what the password would even be, and it won't highlight any recovery option other than exit.

    I've contacted support a couple of times and always just get the same canned response about using the recovery discs.

    Where do I go from here?

    Posted 1 year ago #

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