The Acer Guy Forum

The Acer Guy Forum » Problem corner

1. 

   Posted by: Peter
   Moderator

   Hello fellow tech people. I'm hoping that someone can be of help here.

   I've got an Acer 5920G-6313 upgraded to Windows 7 64-bit. I am trying to update the BIOS in order for my new T8300 processor to work with the unit.

   I downloaded the BIOS utility from the Acer.ca website.

   Right now I am getting the error message:

   *******************************************
   Cannot Load Driver
   C:\BIOS_3813\PHLASHNT.SYS
   Please check your accounts, if you have no administrator privilege, please login again!
   This driver has been blocked from loading
   Error code: 1275
   *******************************************

   After receiving this error message I confirmed that my account is an Administrator on the computer, not a standard user. I also ran it with Administrative privileges and got the same result. I then went into the properties of the file and gave it administrative privileges and got the same result.

   What I have not tried yet is running the program in compatibility mode for Windows Vista or Windows XP. Before I did so I wanted to see if anyone else had had success with flashing the BIOS in this matter as I don't want to brick my computer.

   Thanks.

   Posted 1 year ago #
2. 

   Posted by: TechieDiva
   Moderator

   I bet you are using winplash for 32bit. 64bit OS's require a different winplash.

   Try flashing in dos, it may be easier than trying to find the right winplash 64

   Posted 1 year ago #
3. 

   Posted by: TechieDiva
   Moderator

   also, pretty sure the T8300 is a penryn cpu. I don't know if it will work, but there is a specific mainboard just for penryn support on that model.

   that might also be an issue.

   Posted 1 year ago #
4. 

   Posted by: jimcoun
   Member

   I have the same problem. If you turn off your PC, you 'll not be able to reboot it again.

   That's what happened to me...

   Posted 1 year ago #
5. 

   Posted by: Peter
   Moderator

   As long as you don't initiate the BIOS flash or try and force it you're usually ok.

   Techie, you don't happen to have a DOS based utility do you? heh heh. Or do you think going to the Acer website and using a model # of a different Acer laptop that is native Windows 7 64-bit and using that utility, except the BIOS for my laptop, would work?

   As for the T8300 I confirmed chipset compatibility with my socket and Board and have found other users that have upgraded it fine. So that I'm not worried about. But thanks for the heads up ;)

   Alternatively I do have my old 160GB HDD I could dump the files used on that onto the current 500GB in the system and re-install VIsta on that drive. Oi.. that would be a pain but it would probably work since I'd install the 32-bit version.

   Posted 1 year ago #
6. 

   Posted by: Erikvl87
   Member

   Hello Peter,

   I experienced a simular problem, using Windows 7 (64 bit) to upgrade the BIOS.

   Use Hiren's BootCD (and start the 'Mini Windows XP' utility) to run C:\Windows\Temp\WINPHLASH\SWinFlash.exe

   I posted this solution in a little bit more details on my blog at http://blog.erikvl87.nl/2010/06/acer-notebook-bios-update-on-windows-7/

   I hope this will help you too.

   Posted 1 year ago #

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