Acer’s reliability rating… What do you think?
- posted by Michael Walsh on October 17th, 2009
- comments (3)
While I was writing that last article on Acer overtaking Dell to become the world’s second largest PC vendor, I scrolled down the comments to the Engadget article and came across this one from Dest.
OK, it’s his opinion and as he says in his post it’s subjective, but I think this comment needs to be published and maybe discussed a little further but The Acer Guy readers.
An open letter to the Anonymous Inbound Call Center Tech.
- posted by Michael Walsh on January 21st, 2009
- comments (10)
I’m sure I’m not going to make many friends by doing this but I have no other way of resolving it.
This is an open letter to the Anonymous Inbound Call Center Tech. who wrote to me last night complaining about the way this site conditions the way people use Acer’s call centres and fuels them with “exaggerated expectations ”.
As I have mentioned on numerous occasions this site is a channel for us (Acer) to talk to them (our customers) and vice versa, but also a place for them (our customers) to talk to them (our customers). The best way to start a community that cares about itself is just to get out of the damned way…
What gives Acer OZ?
- posted by Michael Walsh on December 6th, 2007
- comments (0)
If anyone over in Acer Australia is reading this please click on this link and reach out to Alan. We’re all in this game together and when he says “If the first people that I had spoken to had set my expectations correctly from the outset, I would not be as angry as I currently [...]
